New Subaru WRX

A5 Sportback :D

I am very put off Audi, had a terrible experience with them, had to send an email to audi germany before I saw any traction. Sold the car 3 weeks after they fixed it and got the 320d.

It is one of my concerns with Subaru, i have heard very mixed after sales service reviews
 
I am very put off Audi, had a terrible experience with them, had to send an email to audi germany before I saw any traction. Sold the car 3 weeks after they fixed it and got the 320d.

It is one of my concerns with Subaru, i have heard very mixed after sales service reviews

Never a good thing to hear. Luckily I've had no issues with them so far, and on the Audi thread most seem very happy with service.. Perhaps it was an issue with a crappy branch?
 
I am very put off Audi, had a terrible experience with them, had to send an email to audi germany before I saw any traction. Sold the car 3 weeks after they fixed it and got the 320d.

It is one of my concerns with Subaru, i have heard very mixed after sales service reviews
:confused: I will try and find the link, but Subaru was voted best in the country when it comes to service last year, as well as having the highest retention rate of customer in the world.
If you are in JHB, there are three dealerships, KZN two, Cape Town 2, and then PE, EL and George - no reason for that to be a factor in putting you off.

Out of interest, 1 or 2 dissatisfied customers will make more noise than the 98 happy ones, so it also depends who you speak to when it comes to service on any brand/dealership. :)
 
Look I have owned my Scoob for 12 years. Dealership maintained.

The N/A models go forever and there is minimal issues on repairs.

The turbo models do give issues. Subaru now hold the service plan and warranty backup.

Prior to this it was with motorite and they were very sticky. This lead to many unhappy customers. Even brake pad replacement was an issue. And if you needed new brakes earlier than the schedule, it was for your account, without a prorata figure. It you did not fit it at the dealership, they threatened you with suspension of warranty. Those issues have been resolved.
 
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Look I have owned my Scoob for 12 years. Dealership maintained.

The N/A models go forever and there is minimal issues on repairs.

The turbo models do give issues. Subaru now hold the service plan and warranty backup.

Prior to this it was with motorite and they were very sticky. This lead to many unhappy customers. Even brake pad replacement was an issue. And if you needed new brakes earlier than the schedule, it was for your account, without a prorata figure. It you did not fit it at the dealership, they threatened you with suspension of warranty. Those issues have been resolved.

Yes, there were hassles when Maintenance was handled by Motorite - thank heavens those days are over and it's all controlled by Subaru SA now.
 
Never a good thing to hear. Luckily I've had no issues with them so far, and on the Audi thread most seem very happy with service.. Perhaps it was an issue with a crappy branch?

Wasn't just the branch with Audi. After I escalated to Germany, I got a call from the plant here. The women on the phone was so rude (she was obviously upset I escalated to Germany), but in the end I told her fix the car and I will sell it, your service sucks all she could say was 'Fair point', wasn't too bothered.

After sharing my story with some people, it has convinced 12 people who were thinking of buying an audi to rather buy BMW or Mercedes.
 
Glass sunroof is standard.

We aren't discounting at the moment, just selling at 449 on the road, which means that your "discount" is the OTR fee.

It may be different in JHB, but SSA has asked us NOT to discount them.
449 for an sti? That's cheap if it is the case
 
I wish they had stuck a bit more to the WRX Concept look. That thing promised a lot and in the end we get a watered down product. Quite disappointing :(

This is what it could have been..

subaru-wrx-concept-1-home_zps3072a8ac.jpg

Subaru-WRX-Concept-132_zps04abc184.jpg

Subaru-WRX-Concept_zpsc07857ad.jpg

subaru-wrx-concept-ny-autoshow-2_zpsb90f6e6b.jpg

2013_subaru_wrx_concept_01_1-0329_zps31bc428a.jpg

Damn, maybe this is the next model! :P They didn't want to outdo themselves and have nothing for the next model.
 
449 for an sti? That's cheap if it is the case


That is not the case.

WRX entry level 449K
WRX CVT ????
STI 599K But there are so many cars in this price bracket.
 
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That is not the case.

WRX entry level 449K
WRX CVT ????
STI 599K But there are so many cars in this price bracket.

Yes - CVT is 469 and the outgoing STi was 599, so no price change. There may be other cars at that price but very few that can match the WRX, in particular, when it comes to AWD and performance, for that price.
 
That is not the case.

WRX entry level 449K
WRX CVT ????
STI 599K But there are so many cars in this price bracket.

IMO a subaru is a car you buy with your heart, not your head. Its not the sensible choice. Its either you want one, or you dont. Think VW Beetle
 
IMO a subaru is a car you buy with your heart, not your head. Its not the sensible choice. Its either you want one, or you dont. Think VW Beetle

+1000
I bought my 04' WRX without actually "thinking" it through - was very much a heart influenced, impulse buy
 
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