Newbie [Technical] questions

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PURE

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I am getting my Iburst today (Yes I know what I am signing up for but it will have to do – Telkom can’t give me a line (ADSL) till next year – [new development] been listening to their promises for over 3 months, a techie even rocked up to do the installation and went there are no damn lines and I went Ya so put some in and he goes it don’t work like that).


Questions
How do I know which tower I am connected to?
(I live near the dome – I should get the best coverage from the Olivedale/Northriding)

Where is the Olivedale/Northriding tower based?
(need to find my sweet spot)

I have read on these forums about firmwaves and MTU settings – which firmwave and mtu settings do you recommend?

From the demonstration I had last night I gauged I had between 70% to 90% signal, but was getting heavy packet loss. Is there anyway to reduce the packet loss?
 
Take a look at this thread on accessing the UTD. http://mybroadband.co.za/vb/showthread.php?t=23369

This will let you get the signal strength and tower you are using.

Then when iConnect is ready you can use the app instead :)

The firmware should be updated "Over the air". Check the current firmware on you UTD and compare it with the version on WBS website. If you have this version, then you are up to date.

MTU, make it 1352. Save yourself a lot of headaches :)

If you are getting alot of packet loss, you may need to organise an antennae. pm GRES, he is floggin some for about R300. Well worth it. Else find the "Sweet Spot".

Hope this helps.
 
mtu should also stop packet fragmentantation.

First thing you do when you get connected is download somethign and have a ping running, tweak your modem to find your sweet spot (I would do it later tonight when the network isnt so busy to get the best performance)
 
Wow... nice, short, useful replies.

I almost want to ask that this thread be stickied ;)
 
Thanx for the replies, I try them out.

They out of stock (desktop modem).
 
iburst in to flames

i have had iburst now for 2 months, & all i get is a 5mbs download rate, its anoying, they tell you the it's the fastest in s.a but it's worse than telkom callmore. i have 100% signal, & still nothing?? what must i do to get my 1 meg download rate ?? pls help
:mad: :mad: :mad:
 
Kilobits and kilobytes

Bigmouth said:
i have had iburst now for 2 months, & all i get is a 5mbs download rate, its anoying, they tell you the it's the fastest in s.a but it's worse than telkom callmore. i have 100% signal, & still nothing?? what must i do to get my 1 meg download rate ?? pls help
:mad: :mad: :mad:
Click to expand...

I had the same problem, 1000 kilobits is not one megabyte.I think that there are 8 kilkobits in a kilobyte so that would be only 125 per second IE one megabyte in 5 secs Check it out at the following website:http://www.inboost.com/internet-speed.html

Youre not on a mac are you?

:rolleyes:
 
weak maths declaration

Actually 8 seconds per mb; sorry Miss Millington! :(
 
the only issue that i have with iburst is the pathetic 1gig cap, otherwise my speed is great and constant, im near Northriding btw.
 
PeaceMakr, the way around that is to get upgraded to the 3g, 6g or 9g.

Since you don't have any other problems then it will be worth it.
 
PURE said:
I am getting my Iburst today (Yes I know what I am signing up for but it will have to do – Telkom can’t give me a line (ADSL) till next year – [new development] been listening to their promises for over 3 months, a techie even rocked up to do the installation and went there are no damn lines and I went Ya so put some in and he goes it don’t work like that).


Questions
How do I know which tower I am connected to?
(I live near the dome – I should get the best coverage from the Olivedale/Northriding)

Where is the Olivedale/Northriding tower based?
(need to find my sweet spot)

I have read on these forums about firmwaves and MTU settings – which firmwave and mtu settings do you recommend?

From the demonstration I had last night I gauged I had between 70% to 90% signal, but was getting heavy packet loss. Is there anyway to reduce the packet loss?
Click to expand...

Basic Advice

Download yourself "iConnect"

This will enable you to analize "very basically" the strength and latency of incomming signal

Signal strength must be below -96db and Latency be 150ms or less for a fast connection
(ms below 100ms good for Skype)

Depending on your surroundings a room with a window facing the required basestation, without big obstacles like big buildings or trees, works best

If your signal strength remains above -96db height may be your only way out
and you might have to invest in a directional/flatpanel antenna from WBS

To finely tune your flatpanel antenna, download "UOTRACE" to run a continious ping and move antenna / modem around slowly until the packets sent/received have a constant/continious flow

Good Luck
 
Bigmouth said:
i have had iburst now for 2 months, & all i get is a 5mbs download rate, its anoying, they tell you the it's the fastest in s.a but it's worse than telkom callmore. i have 100% signal, & still nothing?? what must i do to get my 1 meg download rate ?? pls help
:mad: :mad: :mad:
Click to expand...

Contact the call centre.......
Ask them to create a ticket with your complaint about slow speeds

GET THE TICKET NUMBER!!!

This will be forwarded to their onsite technitions who can come out and might solve your problem

90% of times speed is linked to quality of signal and the effective return thereoff

Get hold of their OPS managers number, this really speeds thing up
 
The only way to get help quickly, i found, is to phone the ops manager, within an hour of that is someone checking my signal (Poor signal = slow speeds)
 
Thought that was slow. Try connecting to any non SA site that cant be cached. ie anywhere you need to logon like an airline, bank or secure mail site like gmail. There seems to be a glitch in the iburst network that nobody can lay there finger on and not a question of reception.
 
Am on the East Rand and don't have any problems with connection speeds from iBurst :P
 
What happened to the optimum settings that was on the forum for Iburst when using Dr TCP?? :confused:
 
BroadbandICTHoldings said:
Dr.TCP is a load of shyte!......just my personal opinion :D......you will end up with long term stress......
Click to expand...

.........Soooooo....what does one use then.......to set MTU to 1352 :confused:
 
i-Guru said:
.........Soooooo....what does one use then.......to set MTU to 1352 :confused:
Click to expand...

Howzit Guys

Sorry been busy with SBS Premium and ISA! :D..err... no wait..I meant...:(
LOL...anyway
You could try 1456 as the MTU size this applies if PC/LAN connected via router or directly through iBurst devices.Or 1400 if 1456 gives you no joy

LOL ja 1352 is the proposed MTU size...these numbers are usually set in routers.....I don't mess with them or use Dr.TCP, it's just a personal preference....I hate re-engineering and a few problems have arisen from playing with these MTU settings. I have found my customers using Dr.TCP coz 'a friend said it will improve performance'....usually this gets messed with becoz DNS servers aren't checked, or perhaps there are peering problems or international goes down or they find 1 out of 20 websites down, or.....the list is endless.....I say again....the Burst technology is very complex....understanding the fundamentals of how it works is just a start.

FYI dunno this may have been posted before.....
If in JHB, JHB NS primary CPT NS secondary and vice versa when in CPT, CPT NS primary JHB NS sedcondary,if you like playing with your DNS.

DNS CPT:196.46.70.1
DNS JHB: 196.30.31.193
 
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