Nintendo Switch eShop error 9001-2470

hjst45

hjst45

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Anyone else had issues purchasing games on the eshop and getting error 9001-2470 or 2813-2470?

I've been struggling with this error code for months. Tried multiple cards from different banks, purchasing on web browser, no luck whatsoever.
 
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Solved it myself. Only solution I found was to change the region of my account to UK and pay using Paypal option. Must be UK, no other region will work for a Paypal account linked to a SA card. Bit more expensive paying in pounds, but better than not being able to purchase at all.
 
Strange, ZA Eshop works perfectly fine for me. Bought No More Heroes 1 and 2 last night.
 
hjst45 said:
Solved it myself. Only solution I found was to change the region of my account to UK and pay using Paypal option. Must be UK, no other region will work for a Paypal account linked to a SA card. Bit more expensive paying in pounds, but better than not being able to purchase at all.
Click to expand...
I had to do the same for my 2nd hand Switch. Dunno if the previous owner had the Switch maybe modded or something, but it is frustrating. At least I had PayPal.

Contacting the local support and following their advice was futile:
- Clear console cache.
- Wait for a month, then try again.
 
username and 23 others said:
I had to do the same for my 2nd hand Switch. Dunno if the previous owner had the Switch maybe modded or something, but it is frustrating. At least I had PayPal.

Contacting the local support and following their advice was futile:
- Clear console cache.
- Wait for a month, then try again.
Click to expand...

Yes I previously managed to fix it by waiting 30 days without trying to purchase anything. Apparently it resets the timer every time you try to enter card details.

No it is definitely not related to modding, it is related to the SA store itself. My Switch is brand new and my girlfriend's as well, and today she also faced the same problem.
 
Anyone found a solution? I ran into this the first time yesterday and it's driving me nuts. Tried 4 different cards from 3 different banks.
Doesn't matter if I'm trying on desktop, phone or Switch.
 
I'm also still in the same boat. Got a new card (from the same bank with different card number). No luck. I can only buy from the UK shop with my PayPal account.
 
username and 23 others said:
I'm also still in the same boat. Got a new card (from the same bank with different card number). No luck. I can only buy from the UK shop with my PayPal account.
Click to expand...
After I got the generic answer from Nintendo I just said bugger it and made a UK account and used PayPal. Also made a US account so I can buy eShop vouchers.
Different stores seem to have different deals so might be a good But yea. No joy otherwise.
 
As an update to anyone finding this. I didn't read the entire response from Nintendo because it's long and boring. But I just read it and spotted this:
The only thing you can do to solve this issue is to not attempt any new credit card purchases for the next 30 days on the account with the issue, because if the card did not work at the time you first tried, and if you tried too many times, the Nintendo Account gets blocked from making purchases with a credit card for 30 days as a security measure, this is something we cannot change.
Click to expand...
So when it happens, don't try to buy anything or add cards for 30 days. As I understand it, every time you try, it resets the clock.

A bit more digging and after Nintendo had some card fraud issues previously, they started using an automated State-of-the-art adaptive machine learning fraud prevention. In my case, with the new console, I went on a bit of a buying spree and it makes sense now.
 
Gumdrop said:
As an update to anyone finding this. I didn't read the entire response from Nintendo because it's long and boring. But I just read it and spotted this:

So when it happens, don't try to buy anything or add cards for 30 days. As I understand it, every time you try, it resets the clock.

A bit more digging and after Nintendo had some card fraud issues previously, they started using an automated State-of-the-art adaptive machine learning fraud prevention. In my case, with the new console, I went on a bit of a buying spree and it makes sense now.
Click to expand...

This sucks!!!

Wanted to buy a game on my Wife's switch she got for Xmas, so tried adding funds and it gave that error, tried again with smaller amount and it went through.

Tried to add more funds now and its a no go doesn't matter what amount I try. :(

Oh well guess Nintendo doesn't want my money.
 
AlphaJohn said:
This sucks!!!

Wanted to buy a game on my Wife's switch she got for Xmas, so tried adding funds and it gave that error, tried again with smaller amount and it went through.

Tried to add more funds now and its a no go doesn't matter what amount I try. :(

Oh well guess Nintendo doesn't want my money.
Click to expand...
It's apparently some security measure. In my case it was triggered by too many purchases too fast. I supposedly resets the lock after a month. But you have to wait the eniter month otherwise the counter resets. And there's no other way to lift it. What I did was to create a second account with UK location and just used Paypal. You can also buy eshop cards on Amazon but just make sure you buy UK cards for a UK account.
But mine has reset now and I've been able to use the card fine since.
 
Gumdrop said:
It's apparently some security measure. In my case it was triggered by too many purchases too fast. I supposedly resets the lock after a month. But you have to wait the eniter month otherwise the counter resets. And there's no other way to lift it. What I did was to create a second account with UK location and just used Paypal. You can also buy eshop cards on Amazon but just make sure you buy UK cards for a UK account.
But mine has reset now and I've been able to use the card fine since.
Click to expand...

Yeah their system really sucks.

Got around the block by adding funds using a web browser on PC. Worked for some reason, really wanted to buy some games for myself before the sale ends.

On that note found a great site to track deals on Nintendo shop:
www.dekudeals.com

Deku Deals - Nintendo Switch price tracking and wishlist notifications

Find the deepest discounts on Switch, Playstation, or Xbox. Get alerted for the next big sale. From physical games to digital codes, never miss a deal with Deku Deals.
www.dekudeals.com www.dekudeals.com
 
AlphaJohn said:
Yeah their system really sucks.

Got around the block by adding funds using a web browser on PC. Worked for some reason, really wanted to buy some games for myself before the sale ends.

On that note found a great site to track deals on Nintendo shop:
www.dekudeals.com

Deku Deals - Nintendo Switch price tracking and wishlist notifications

Find the deepest discounts on Switch, Playstation, or Xbox. Get alerted for the next big sale. From physical games to digital codes, never miss a deal with Deku Deals.
www.dekudeals.com www.dekudeals.com
Click to expand...
They were flooded by fraudulent transaction complaints a while back so I guess overreaction was the plan.

Yea Dekudeals is great. Picked up some nice deals there.
 
After much jumping through hoops, got in touch with Nintendo Germany. They looked at my situation, done stuff, and now I can use my card... but not on my Switch. I bought stuff no probs for my nephew and neice on their Switches with my card. Oh well...
 
Holy thread ressurection, etc.

After much jumping through hoops, got in touch with Nintendo Germany. They looked at my situation, done stuff, and now I can use my card... but not on my Switch. I bought stuff no probs for my nephew and neice on their Switches with my card. Oh well...
Click to expand...
Tried again to use my card a few days ago, and what do you know, I could use it no problem... Now I'm sweating bullits, as I got an online subscription (don't ask) and I don't know if it will transfer to Switch 2...?

Woe to all ye of impulsive nature.
 
username and 23 others said:
Holy thread ressurection, etc.


Tried again to use my card a few days ago, and what do you know, I could use it no problem... Now I'm sweating bullits, as I got an online subscription (don't ask) and I don't know if it will transfer to Switch 2...?

Woe to all ye of impulsive nature.
Click to expand...
How did you get in touch with Nintendo Germany? I got an error code 9001-5903 recently.
 
Emailed local core guys. Then they put me in contact with NintendoDE ([email protected]). Dunno if email still active).

NB: [email protected] could not resolve my issue. I just occasionally (once every month or so) used my Capitec card (do not try consecutive transactions, as that might cause Nintendo to block your card).

The matter just seemed to have resolved itself. Here's the steps they gave me (which did not work at the time)

1) Delete the registered credit card from the Nintendo Account following these procedure : https://www.nintendo.co.uk/Support/...ormation-from-a-Nintendo-Account-1462905.html
Try again to purchase the game and enter the information manually. Did it work ? If not, follow the remaining steps.

2) Clean the cache of the console :

1.Select System Settings from the HOME Menu.

2.Scroll down and select System.
3.Scroll down again and select Formatting Options.

4.Select Clear Cache.

5.Select the user you would like to clear the cache for, then slect Reset to confirm.

3) If a microSD card is inserted into the console, power the console off, remove the microSD card and then power the console back on and try to access Nintendo eShop again.

After this is done, whether the issue is resolved or not, power the console off, and re-insert the microSD card.
Did it work ?

If not, the error code you're receiving often occurs when a payment fails and becomes "trapped" in the system.

In most cases this issue will become resolved when the payment expires from the system. This typically takes 30 days from the most recent payment attempt.

In the meanwhile we recommend that you delete any credit card details currently saved in the system and ensure that your Switch consoles is running on the latest software.

As a temporary solution we suggest you attempt to make the payment using PayPal.
Click to expand...
 
A solution if you have the switch 1 is to use Atmosphere :D solves the problem instantly and saves you cash too
// i'll see myself out
 
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