"No Internet Access"

Carla™ said:
Its an uncapped account with Telkom.
We did re-enter my username and password which was accepted.
Click to expand...

do you recall how to put in your isp username and password?

If so try using the Telkom Guest account

username: guest@telkomadsl
Password: guest

then in your browser go to www.telkom.co.za, i just tested it, the guest account works be it very slowly.
 
Zuner said:
do you recall how to put in your isp username and password?

If so try using the Telkom Guest account

username: guest@telkomadsl
Password: guest

then in your browser go to www.telkom.co.za, i just tested it, the guest account works be it very slowly.
Click to expand...

With the Telkom username it accesses Telkom.co.za!
 
Carla™ said:
With the Telkom username it accesses Telkom.co.za!
Click to expand...

so your router is okay!! thats good news but at the same time bad news, since it tells me the problem lies with your account if we can't fix it ourselves that means relying on telkom which is not good.

try this Password reset

you'll need your isp account username and the cellphone which you've registered with them, it will send you a temp password then you can change it online.

after which try putting it in the router again, remember it will be case sensitive.
 
It required the email address which is the username.
I've never accessed my telkomsa.net mailbox.
It says the password was sent there.
 
maumau said:
Watching this thread. You guys are amazing.
Click to expand...
i hope we come right..

Carla™ said:
It required the email address which is the username.
I've never accessed my telkomsa.net mailbox.
It says the password was sent there.
Click to expand...

hmmm last time i did this it went to a cell number, sorry i'm not with telkom.

Carla™ said:
I'm on the line with Telkom again, its on-hold for about 25 min now
Click to expand...

if i were you i'd sign up for Free 1gb Afrihost, you get 1gb free data every month, no catch. works well in times like these when you need internet to fix the internet lol.
 
you can sign up right now btw they verify after hours too, all you will need to do is send them a scan of your ID or even a picture from your phone if you don't have a scanner..
 
If the settings have all been nuked, you have to enter them all again. A password and username won't cut it.


Protocol VPI VCI Encapsulation Primary DNS Secondary DNS
PPPoE 8 35 LLC

Without the above it won't ever connect.
 
AntiGanda said:
If the settings have all been nuked, you have to enter them all again. A password and username won't cut it.


Protocol VPI VCI Encapsulation Primary DNS Secondary DNS
PPPoE 8 35 LLC

Without the above it won't ever connect.
Click to expand...

the guest account works without any tampering just user and password change..?
 
Zuner said:
did you come right with them?



please double check the settings in the pdf with the ones on your router.
Click to expand...
Feel free to correct whatever. The one's I mention in #34 are the critical ones and have not changed.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X