random_user
Member
I am on product code 0599399, updated my Ovi suite to Nokia Suite 3.3.86 and started the process to download and update my N8 running on anna to belle.
It finished downloading the large update file and went through the process of backing up my contents and after that i got an error message "Something went wrong"
Next screen it tells me that "Your phone is restarting" (with a couple of warning messages) but i have been on this screen for at least 45mins now without any progress.
My phone is still behaving as per norm but i'm not sure about what to do next.
It doesn't seem like it had started the process of updating my phone yet but i'm being given instructions not to touch the phone or even disconnect the cable,
Help, what do i do? Has anyone else experienced this?
It finished downloading the large update file and went through the process of backing up my contents and after that i got an error message "Something went wrong"
Next screen it tells me that "Your phone is restarting" (with a couple of warning messages) but i have been on this screen for at least 45mins now without any progress.
My phone is still behaving as per norm but i'm not sure about what to do next.
It doesn't seem like it had started the process of updating my phone yet but i'm being given instructions not to touch the phone or even disconnect the cable,
Help, what do i do? Has anyone else experienced this?