Not sure but here is a breakdown of the above:
View attachment 311951
Not sure why it got repeatedmay be a teething problem, it didn't do that before.
Escalated to the dev team, thanks.
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Escalated to the dev team, thanks.
Tinuva
The Magician
I have a gig4gig account with bolt-on.
The new VOX control panel allows you to upgrade online to many of the fatpipe accounts, except the fat pipe lite account is not listed there.
Does the bolt-on fall away when you upgrade to the fate pipe non-line accounts in this situation?
Edit: NVM I see today this has changed and the upgrade paths have been removed.
The new VOX control panel allows you to upgrade online to many of the fatpipe accounts, except the fat pipe lite account is not listed there.
Does the bolt-on fall away when you upgrade to the fate pipe non-line accounts in this situation?
Edit: NVM I see today this has changed and the upgrade paths have been removed.
Please oh please do away with the Account ID needed to logon to the Vox Control panel.
This sucks as my browser does not have a memory for it and every time I have to search for the damn thing.
Please dump it
This sucks as my browser does not have a memory for it and every time I have to search for the damn thing.
Please dump it
Please oh please do away with the Account ID needed to logon to the Vox Control panel.
This sucks as my browser does not have a memory for it and every time I have to search for the damn thing.
Please dump it
You can try logging in via https://www.voxtelecom.co.za/ top right sign in icon, you should be able to bypass having to put in your Account ID.
The top figure is your Total for the day, you need to add your Upload and Download data together.
Sure, but 2GB of unclassified data for the day can't add up to 900MB.
Contact support, have them escalate to the Solid team. Thanks.
Soul Assassin
Honorary Master
- Joined
- Mar 27, 2006
- Messages
- 11,758
- Reaction score
- 2,330
I still have a 1TB Samsung account under my profile that was capped a long time ago, will it go away on its own?
Dade Murphy
Senior Member
Received the form to sign up for uncapped bolt-on and I see this:
Is this really necessary?
Is this really necessary?
And my Vox is kark again after a few days or sem-normality.
the 3rd hop problem is back again. Definitely a vox issue given the others having similar poor performance. Not a coincidence!
Tracing route to voxtelecom.co.za [196.41.6.140]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 8 ms dsl-197-245-124-1.voxdsl.co.za [197.245.124.1]
3 1460 ms 1213 ms 1121 ms 41.193.121.9
4 9 ms 8 ms 9 ms 41.193.121.10
5 9 ms 10 ms 9 ms 209.203.1.41
6 10 ms 10 ms 10 ms 41.193.120.89
7 21 ms 21 ms 21 ms 41.193.106.105
8 21 ms 21 ms 20 ms 41.193.106.97
9 26 ms 25 ms 26 ms 41.193.106.101
10 25 ms 25 ms 25 ms 41.193.32.138
11 26 ms 24 ms 25 ms 196.41.6.140
12 * * * Request timed out.
13 * * * Request timed out.
14 * ^C
the 3rd hop problem is back again. Definitely a vox issue given the others having similar poor performance. Not a coincidence!
Tracing route to voxtelecom.co.za [196.41.6.140]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 8 ms dsl-197-245-124-1.voxdsl.co.za [197.245.124.1]
3 1460 ms 1213 ms 1121 ms 41.193.121.9
4 9 ms 8 ms 9 ms 41.193.121.10
5 9 ms 10 ms 9 ms 209.203.1.41
6 10 ms 10 ms 10 ms 41.193.120.89
7 21 ms 21 ms 21 ms 41.193.106.105
8 21 ms 21 ms 20 ms 41.193.106.97
9 26 ms 25 ms 26 ms 41.193.106.101
10 25 ms 25 ms 25 ms 41.193.32.138
11 26 ms 24 ms 25 ms 196.41.6.140
12 * * * Request timed out.
13 * * * Request timed out.
14 * ^C
TofuMofu
Honorary Master
TofuMofu
Honorary Master
The third op is your exchange.
1st is your Internal IP
2nd your WAN IP
3rd is your exchange.
Really isn't hard to grasp that.
Then why is it OK on another ISP? This is the question nobody at Vox wants to answer.
And is it a coincidence that I get this whenever everyone else screams about problems?
(Stop with your sarky comments too ...)
TofuMofu
Honorary Master
I had EXACTLY the same issues. I'm trying to help you, but it seems you're not interested at all. I've seen your comments here many many times and you just complain about the same thing over and over. If you don't want anyone's help, then why are you posting it here? Yell at their call centre staff then.
When I had the issue, I swapped to another ADSL account (WebAfrica) and the problem goes away for awhile and then comes back. Or when I reboot my router.
There is no ifs or buts about the 3rd hop. It's not any ISP. It's your exchange. I'm pretty sure MOST ADSL users have congestion on their exchanges as Telkom doesn't give a fig about ADSL (best effort).
I use a Vox account and I only have issues during peak times, which I know is the exchange. It seems to have gone away now for about 3 weeks since I spoke to Telkom (user on MyBB).
Tinuva
The Magician
Wrong information sadly.
1 = Router
2 = Telkom BRAS/Exchange/ect name. Although it has an ip that is mostly in the same ip range as your own ip, but sometimes not.
3 = 1st ISP IPC infrastructure device
Hop 2 nowadays gets blocked by Telkom on the newer exchanges.
ps. Antiganda's exchange looks 100% fine in that traceroute.
hop 3 seems quite high..
better than mine..
Code:
Tracing route to voxtelecom.co.za [196.41.6.140]
over a maximum of 30 hops:
1 4 ms 3 ms 3 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 12 ms 25 ms 41.193.3.101
4 127 ms 299 ms 158 ms 41.193.3.102
5 121 ms 83 ms 70 ms 196.41.12.0
6 13 ms 19 ms 18 ms 196.41.6.140
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.voxtelecom.co.za down maybe ?