Official Vox DSL feedback thread

Electric said:
My statement was valid, you have nothing but ulterior motives in this thread.

I asked a simple question due to being interested in your choices, you can't even answer the damn question without reverting to VOX issues.
Just answer the damn question man.
Click to expand...

Been saying this for some time. He's moaning on every gdamn page like an annoying fly in summer.
I follow this thread to stay abreast of any vox issues or developments, but this gnat keeps spamming about his slow torrents.

Doing what I should've done long ago (and what cvanwie hopefully did) block / mute the bastard.
 
Where do I see my total available data? In the customer zone it's only showing me the current month's usage.
 
This is all it's showing me: http://i.imgur.com/308Y5B0.png (I've used about 2-3GB just today, unless it hasn't updated yet?)
I've been signed up since July, I should have something like 300-400GB available. When I last looked a month or two ago, it showed me my available rolled-over bandwidth on the old interface.
 
wir said:
This is all it's showing me: http://i.imgur.com/308Y5B0.png (I've used about 2-3GB just today, unless it hasn't updated yet?)
I've been signed up since July, I should have something like 300-400GB available. When I last looked a month or two ago, it showed me my available rolled-over bandwidth on the old interface.
Click to expand...

You can contact support or turn off your modem for 10 minutes and reconnect, it sometimes happens at the 1st of the month, they need to allocate the correct data.
 
Hi Wir

Please contact our support team an provide them with your details. We can check why it not updating correctly.

Michael
 
Hi Voxy, Last few days I have been having terrible connection issues, whereby I get booted from playing online due to connection lost. Furthermore, I was downloading at full line speed until recently (last week or so) whereby I am now doen to half speed. All on Fatpipe Capped accounts. Also, I note that one of my 2 accounts has carried the unused across, but the other account has reset to the monthly quota. Where to from here?
 
Wasp_21 said:
Hi Voxy, Last few days I have been having terrible connection issues, whereby I get booted from playing online due to connection lost. Furthermore, I was downloading at full line speed until recently (last week or so) whereby I am now doen to half speed. All on Fatpipe Capped accounts. Also, I note that one of my 2 accounts has carried the unused across, but the other account has reset to the monthly quota. Where to from here?
Click to expand...
Ding Ding ... we have a match!
 
Wasp_21 said:
Hi Voxy, Last few days I have been having terrible connection issues, whereby I get booted from playing online due to connection lost. Furthermore, I was downloading at full line speed until recently (last week or so) whereby I am now doen to half speed. All on Fatpipe Capped accounts. Also, I note that one of my 2 accounts has carried the unused across, but the other account has reset to the monthly quota. Where to from here?
Click to expand...

Hi Wasp

PM me your details and I'll contact you directly.

Michael
 
Hi akescpt

Could you pm me a trace so we can have a look.
 
Tracing route to lon-ip-dlr-1.saix.net [165.165.41.94]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 22 ms 21 ms 22 ms dsl-197-245-124-1.voxdsl.co.za [197.245.124.1]
3 24 ms 26 ms 23 ms telkom-upload-vlan-barrack-ipc.vox.co.za [41.193
.121.9]
4 23 ms 22 ms 23 ms vox-upload-teraco-cpt-barrack-ipc.vox.co.za [41.
193.121.10]
5 24 ms 23 ms 22 ms vox-b2b-pts-barrack-ipc-int.vox.co.za [209.203.1
.41]
6 23 ms 24 ms 22 ms wbs-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.158
.241]
7 167 ms 167 ms 168 ms lon-ip-dir-telecity-pos-1-1-0.telkom-ipnet.co.za
[196.43.9.50]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * ^C

Anyone can check if this should time out. A Telkom person is asking their members on the community forum to trace to it.
 
AntiGanda said:
Anyone can check if this should time out. A Telkom person is asking their members on the community forum to trace to it.
Click to expand...

Tracing route to lon-ip-dlr-1.saix.net [165.165.41.94]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 172.20.14.1
2 41 ms 33 ms 34 ms 41.76.228.6
3 34 ms 33 ms 34 ms 192.168.50.2
4 34 ms 42 ms 34 ms 41.76.224.128
5 75 ms 178 ms 33 ms ae-2-30.er-02-jnb.za.seacomnet.com [105.22.40.33]
6 84 ms 56 ms 60 ms xe-0-2-0.pp-01-jnb.za.seacomnet.com [105.16.29.8]
7 70 ms 101 ms 111 ms mi-za-pkl-mspe1-vl4011.ip.isnet.net [196.36.222.165]
8 94 ms 90 ms 75 ms ar1-rba-gi0-1.ip.isnet.net [168.209.86.121]
9 55 ms 69 ms 102 ms 168.209.1.170
10 35 ms 34 ms 34 ms rrba-ip-spe-2-wan.telkom-ipnet.co.za [196.25.127.181]
11 92 ms 71 ms 34 ms rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za [196.43.25.137]
12 204 ms 202 ms 207 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.58]
13 214 ms 210 ms 202 ms lon-ip-dlr-1.saix.net [165.165.41.94]
 
Traceroute has started…

traceroute to 165.165.41.94 (165.165.41.94), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.302 ms 0.943 ms 0.902 ms
2 * * *
3 197-84-96-137.cpt.mweb.co.za (197.84.96.137) 33.911 ms 190.436 ms 15.877 ms
4 534.po-channel50.cpt-ipc-1.optinet.net (197.84.96.138) 8.542 ms 8.635 ms 8.363 ms
5 vl92.cpt-hscore-2.optinet.net (197.84.3.2) 8.623 ms 8.413 ms 8.575 ms
6 12.te0-7-0-2.cpt-p-1.optinet.net (197.84.5.241) 10.776 ms 12.951 ms 12.126 ms
7 201.te1-0-0.cpt-pr-2.optinet.net (197.84.7.37) 8.368 ms 8.576 ms 8.638 ms
8 197-84-98-49.cpt.mweb.co.za (197.84.98.49) 9.235 ms 9.298 ms 9.428 ms
9 196.43.25.205 (196.43.25.205) 9.021 ms 9.322 ms 8.769 ms
10 lon-ip-dir-telecity-pos-1-1-0.telkom-ipnet.co.za (196.43.9.50) 153.132 ms 152.912 ms 153.546 ms
11 lon-ip-dlr-1.saix.net (165.165.41.94) 153.196 ms 152.356 ms 152.737 ms
 
Electric said:
Tracing route to lon-ip-dlr-1.saix.net [165.165.41.94]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 172.20.14.1
2 41 ms 33 ms 34 ms 41.76.228.6
3 34 ms 33 ms 34 ms 192.168.50.2
4 34 ms 42 ms 34 ms 41.76.224.128
5 75 ms 178 ms 33 ms ae-2-30.er-02-jnb.za.seacomnet.com [105.22.40.33]
6 84 ms 56 ms 60 ms xe-0-2-0.pp-01-jnb.za.seacomnet.com [105.16.29.8]
7 70 ms 101 ms 111 ms mi-za-pkl-mspe1-vl4011.ip.isnet.net [196.36.222.165]
8 94 ms 90 ms 75 ms ar1-rba-gi0-1.ip.isnet.net [168.209.86.121]
9 55 ms 69 ms 102 ms 168.209.1.170
10 35 ms 34 ms 34 ms rrba-ip-spe-2-wan.telkom-ipnet.co.za [196.25.127.181]
11 92 ms 71 ms 34 ms rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za [196.43.25.137]
12 204 ms 202 ms 207 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.58]
13 214 ms 210 ms 202 ms lon-ip-dlr-1.saix.net [165.165.41.94]
Click to expand...
What ISP is this from?
 
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