Official Vox DSL feedback thread

Tinuva said:
o_o

Interesting. Because my cacti traffic graph last night show a solid line at 5Mbps, same limit the 10Mbps uncapped accounts get throttled at. That solid line is only there when something throttles it, be it my side, or upstream. Will further investigate if I get time tonight.
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Drop me a message to my inbox with your DSL username, I'd like to check the configuration of your account, and the history of the rate limiting flag.
 
Wanna sign up on fatpipe + uncapped bolt on for evenings and a separate capped account for weekdays but switching between accounts every day is a pain and I don't know how to automate this process using telnet :(
 
Dade Murphy said:
Wanna sign up on fatpipe + uncapped bolt on for evenings and a separate capped account for weekdays but switching between accounts every day is a pain and I don't know how to automate this process using telnet :(
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Why? Just signup for a Fatpipe account. Data is free between 12 - 6am in the weekdays. Or am I missing something.

Edit: Data does not get deducted from your Fatpipe account between 12 - 6am in the weekdays.
 
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benitok said:
Why? Just signup for a Fatpipe account. Data is free between 12 - 6am in the weekdays. Or am I missing something.

Edit: Data does not get deducted from your Fatpipe account between 12 - 6am in the weekdays.
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Bolt on is 6-6.
 
benitok said:
Why? Just signup for a Fatpipe account. Data is free between 12 - 6am in the weekdays. Or am I missing something.

Edit: Data does not get deducted from your Fatpipe account between 12 - 6am in the weekdays.
Click to expand...

Bolt-on only applies to Fatpipe Lite and I may need more than 25gb for weekdays, which means switching between accounts. Could go for the standard Fatpipe but uncapped during 6pm-12am will be really useful.

Edit: How much is the per gb top-up on Fatpipe Lite?
 
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It looks like Vox are working on getting the data to display correctly, this is showed up on my dashboard:

Code: 
Zero-Rated Data	Available	0.00 MB

They are probably just busy now allocating who used how much.
 
guys what is going on here? Been having issues this time of day. Yesterday the same thing happend. My son was streaming fine then this happened out of the blue

Tracing route to www.mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * 1327 ms 613 ms 41.193.164.85
4 3327 ms * * 41.193.164.86
5 3433 ms * * 41.193.164.92
6 2862 ms 2183 ms 1109 ms 41.193.119.45
7 449 ms 881 ms * 196.41.27.70
8 1375 ms 1690 ms 2047 ms ldn-b5-link.telia.net [213.248.86.21]
9 3120 ms * 3793 ms ldn-bb2-link.telia.net [213.155.136.62]
10 1724 ms 2552 ms 3540 ms ldn-b5-link.telia.net [80.91.249.180]
11 2553 ms 1765 ms 3142 ms cloudflare-ic-306325-ldn-b3.c.telia.net [62.115.
42.242]
12 * 3550 ms 996 ms 104.20.71.110
 
C:\WINDOWS\system32>tracert www.netflix.com

Tracing route to www.netflix.com.netflix-cluster.unostructure.com [173.208.224.4
5]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 123 ms 16 ms 98 ms 41.193.164.85
4 1224 ms 1643 ms 2242 ms 41.193.164.86
5 3163 ms 2627 ms 2686 ms 41.193.164.92
6 3143 ms 2290 ms 1220 ms 41.193.119.45
7 1484 ms 2243 ms 2971 ms 196.41.27.70
8 3709 ms 2003 ms 999 ms 196.41.27.114
9 1663 ms 2021 ms 2759 ms 40ge1-3.core1.lon2.he.net [195.66.224.21]
10 * * 910 ms 100ge1-1.core1.nyc4.he.net [72.52.92.166]
11 1919 ms 2377 ms 1737 ms 100ge7-2.core1.chi1.he.net [184.105.223.161]
12 637 ms 533 ms 479 ms 10ge3-3.core1.mci1.he.net [72.52.92.2]
13 828 ms 549 ms 700 ms 10ge1-1.core1.mci2.he.net [184.105.213.2]
14 350 ms 844 ms 1327 ms wholesale-internet-inc.10gigabitethernet1-3.core
1.mci2.he.net [216.66.78.90]
15 1077 ms 1234 ms 1115 ms lag-to-oak.edge-a.clay1.mci.us.as32097.net [69.3
0.209.163]
16 877 ms 535 ms 585 ms lag-core-b.dist-1-2.clay1.mci.us.as32097.net [20
8.110.88.3]
17 463 ms * 1193 ms 173.208.224.45

Trace complete.
 
cvanwie said:
Drop me a message to my inbox with your DSL username, I'd like to check the configuration of your account, and the history of the rate limiting flag.
Click to expand...

Ok just to follow up, tonight the speeds seem 100%, perhaps something else was going on last night, although at least now I know the speed last night wasn't because of VOX.
 
Something wrong with International latency? Lagging like a baws in Smite and World of Warcraft, say's i got 188-220ms, but lagging crazy. Can't even load pages, DNS Probe meh.
 
cvanwie said:
Just so you know, the streams don't come from the website. It's a very different location. Tracing to the website will not give you a good reflection of the stream CDN.
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Cool i will use a different site next time for international tests.
 
furpile said:
I assume you are on an uncapped account? The policy was updated on 1 Oct as far as I know, it was discussed in the previous thread.

attachment.php
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Ok, I did not know this when signing up for a VOX account, my question to a rep is, i have a 4Meg Uncapped account, but my downloads are only scheduled for 12-6 in the morning, i assume this threshold still applies regardless?

If i get a uncapped bolt-on product along with my Uncapped 4 meg line, can i run my downloads from 12-6 so my downloads run with the "free bolt on data", so that my uncapped account does not get to those thresholds?
 
Joka69 said:
Ok, I did not know this when signing up for a VOX account, my question to a rep is, i have a 4Meg Uncapped account, but my downloads are only scheduled for 12-6 in the morning, i assume this threshold still applies regardless?

If i get a uncapped bolt-on product along with my Uncapped 4 meg line, can i run my downloads from 12-6 so my downloads run with the "free bolt on data", so that my uncapped account does not get to those thresholds?
Click to expand...

If you get bolt-on your download window will change to 6-6.
 
Electric said:
If you get bolt-on your download window will change to 6-6.
Click to expand...

But i still want the uncapped, during the day my daughters home and she streams BBC iplayer the entire day, watching Cbeebies or the likes, so a bolt on capped account wont work for me, something like 100 gigs wont make sense.
 
Joka69 said:
But i still want the uncapped, during the day my daughters home and she streams BBC iplayer the entire day, watching Cbeebies or the likes, so a bolt on capped account wont work for me, something like 100 gigs wont make sense.
Click to expand...

Yeh but that is currently your only option.
Uncapped does not allow for bolt-on, only fatpipe.
 
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