Official Vox DSL feedback thread

[Conack]

Excuse me?

So your logic (or lack of it) is that since it works for you it must work for everyone else!

Incorrect.

Since it's working for everyone... Only you keep complaining here, on almost every page.
It's getting old.

 

[freeek]

It's not working for everyone. Just because its working for you doesn't mean its working for everyone. My speed has dropped to 50 Kbps as well. It was all fine until Thursday. What is worst is that Vox hasn't even responded to my ticket at all, that's pretty pathetic.

 

[AntiGanda]

Vox down for me ATM. Anyone else?

Scratch that. It's working now.

Well it's working for the village idiot so it can't be down

 

[benitok]

It's not working for everyone. Just because its working for you doesn't mean its working for everyone. My speed has dropped to 50 Kbps as well. It was all fine until Thursday. What is worst is that Vox hasn't even responded to my ticket at all, that's pretty pathetic.

Try using Google DNS 8.8.8.8 on your ADSL router. I think Vox is having DNS issues again. Last night my speed dropped and I could not browse internationally. After using Google DNS my speed returned to normal and browsing worked.

 

[deceptive]

Well it's working for the village idiot so it can't be down

so it;s working 4 u now??

 

[AntiGanda]

so it;s working 4 u now??

Yes. I haven't run tests today though.

 

[Grouter]

Well it's working for the village idiot so it can't be down

No need to be rude.

 

[cvanwie]

If you guys are having troubles with our DNS servers, please supply a trace route to them as well.

These are the IP's to our name servers which are pushed down when you connect to our network:
196.22.218.248
209.203.10.208

Thanks!

 

[AntiGanda]

If you guys are having troubles with our DNS servers, please supply a trace route to them as well.

Thanks!

If you list them we might do.

 

[benitok]

If you list them we might do.

196.22.218.248 (dnscache01.voxcore.co.za)
209.203.10.208 (dnscache02.voxcore.co.za)

 

[AntiGanda]

2257ms on the 3rd hop. Big ping spikes in Barack St IPC.

 

[Joka69]

so it;s working 4 u now??

He didn't...

 

[deceptive]

View attachment 318229

He didn't...

 

[i.got~issues]

<snip>]

 

[PostmanPot]

 

[Fox1]

Hey Voxy and Chris, my usage tracker is broken since yesterday morning.

 

[cvanwie]

Hey Voxy and Chris, my usage tracker is broken since yesterday morning.

Voxy is the right one to deal with this, unfortunately he's out of office. Please escalate this issue to support.

 

[Fox1]

Voxy is the right one to deal with this, unfortunately he's out of office. Please escalate this issue to support.

Thanks. Will do

 

[Soul Assassin]

Can't access twitter at the moment.

 

[donanicky]

Can't access twitter at the moment.

Down for me as well, but working on Telkom Mobile