Openserve Fibre Test Line

[Shadows_Angel]

Just got an Openserve Fibre test line installed today , Currently have Vodacom Fibre line as well , Openserve line uses that aerial fibre- Fibre runs from pole , while the Vodacom fibre is trenched


Is latency generally this high on Openserve ( obviousy differs per person ) as it would be a real shame as I was looking forward to using them as my FNO

yes I know factors such as hardware etc can affect the latency and I cannot modify the Openserve provided router gpon either

Vodacom Test Done using - Asus router connected with GPON - 200mbps up and down
OpenServe Test Done using - Provided Huawei Gpon / Wireless backhaul - Test line is max 50Mbps up and down

 

[Soul Assassin]

Openserve is 7ms vs 9ms on Vodacom?

Unless you're talking about the loaded latency during the speedtest, that's just bufferbloat because the Openserve test account is only 50Mbps, bufferbloat generally goes away the higher your speed.

This is mine:

 

[Shadows_Angel]

Openserve is 7ms vs 9ms on Vodacom?

Unless you're talking about the loaded latency during the speedtest, that's just bufferbloat because the Openserve test account is only 50Mbps, bufferbloat generally goes away the higher your speed.

This is mine:

unfortunately I cannot use my own provided router to implement some form of SQM management
I did a generic Waveform bufferbloat test between the two and it seems openserve does have a lower unloaded latency but on average has an extremely high loaded latency for both up and down band speeds

https://www.waveform.com/tools/bufferbloat?test-id=c5b3ff92-f1fb-498f-bb72-cabe6ca64b3f - Vodacom

https://www.waveform.com/tools/bufferbloat?test-id=0d53541c-01eb-475c-80c0-9604cb514a41 - Openserve

 

[Soul Assassin]

I know there's no way around this but comparing a 200Mbps line to a 50Mbps line that's just to be expected.

If the Openserve line was 200Mbps I'm pretty confident it would probably be pretty much identical to the Vodacom loaded vs unloaded latency.

Hopefully someone has a 200Mbps and they could post a speed test for you.

 

[Mzezman]

Did you test that open serve over WiFi ?

Here’s my WiFi test on OS - will also load a cabled test. OS is very stable and consistent

 

[Shadows_Angel]

Did you test that open serve over WiFi ?

Here’s my WiFi test on OS - will also load a cabled test. OS is very stable and consistent

Nope over Lan directly connected to the ONT router , I suspect the latency is from the fact the ONT also has wifi and double nat leading to bufferbloat , is your ont also a white huawei one?

 

[Mzezman]

Nope over Lan directly connected to the ONT router , I suspect the latency is from the fact the ONT also has wifi and double nat leading to bufferbloat , is your ont also a white huawei one?

Yes i also have a white Huawei ONT but it doesn't have wifi - I am running my own kit for the LAN

Here is my wired result



And my bufferbloat result

 

[Mzezman]

Just a note have noticed high latency on my OS line - not sure what causing it - maybe the mrs machine is doing cloud backups - will try again later

 

[Shadows_Angel]

Yes i also have a white Huawei ONT but it doesn't have wifi - I am running my own kit for the LAN

Here is my wired result

View attachment 1803003

And my bufferbloat result

View attachment 1803004

ahh openserve must of given me the router model than for the test line , hopefully my isp can modify it and disable most of the crap like QOS and Nat so it lowers latency when I do eventually switch over from Vodacom , I presume your using your own router? I would recommend you implement some form of QOS ( SQM ) if possible by dropping your upload to 90% of it's max speed and see if the latency decreases

on a side note I appreciate the response and the help , at least I have some form of reference to go off on , ISP identified that Openserve provided me with a prepaid bundled line so the B number and ONT serial doesn't work with their app

 

[Mzezman]

ahh openserve must of given me the router model than for the test line , hopefully my isp can modify it and disable most of the crap like QOS and Nat so it lowers latency when I do eventually switch over from Vodacom , I presume your using your own router? I would recommend you implement some form of QOS ( SQM ) if possible by dropping your upload to 90% of it's max speed and see if the latency decreases

on a side note I appreciate the response and the help , at least I have some form of reference to go off on , ISP identified that Openserve provided me with a prepaid bundled line so the B number and ONT serial doesn't work with their app

Yes i'm using a Unifi Cloud Gateway Ultra and have a couple of Access Points dotted around the house - my laptop is hardwired though to a gigabit switch. I used to get A+ on bufferbloat but i must have changed something. Unifi has OK QOS implemented through 'smart queues' but they are bringing an updated QOS module with the next firmware so hopefully it improves

Applied your suggestion and here we go

 

[Shadows_Angel]

Yes i'm using a Unifi Cloud Gateway Ultra and have a couple of Access Points dotted around the house - my laptop is hardwired though to a gigabit switch. I used to get A+ on bufferbloat but i must have changed something. Unifi has OK QOS implemented through 'smart queues' but they are bringing an updated QOS module with the next firmware so hopefully it improves

Applied your suggestion and here we go
View attachment 1803011

View attachment 1803012

Looks good , at least I know I can use my own equipment , Last I was on a telkom based network a couple of years back ( Mweb ) I was locked down to a piece of crap that crashed every couple of hours , hopefully this FNO swap is worth the hassle

Thanks for the feeback

 

[Mzezman]

Looks good , at least I know I can use my own equipment , Last I was on a telkom based network a couple of years back ( Mweb ) I was locked down to a piece of crap they crashed every couple of hours , hopefully this FNO swap is worth the hassle

Thanks for the feeback

All good - happy to help and if you're on the hunt for an ISP give @websquadza a shout - great support and technical resources (even at 1st line)

 

[Shadows_Angel]

All good - happy to help and if you're on the hunt for an ISP give @websquadza a shout - great support and technical resources (even at 1st line)

Thanks will keep them in mind if I ever need a new isp

 

[PBCool]

Can you switch out ISP accounts on the router on Openserve?

I'm happy to pop you a test account to try out as well.

 

[Brenvh]

My buffer bloat on openserve has never been great, 500/250mbps and loaded latency on download usually 60-70ms and upload around 40ms. No qos or anything setup

 

[Shadows_Angel]

Can you switch out ISP accounts on the router on Openserve?

I'm happy to pop you a test account to try out as well.

as it's currently a test line im afraid the wireless router ont they provided I cannot access the gateway on so Im currently not using my equipment on it , if you could request permission on my behalf to migrate the test line to you guys as it is a serialized modem directly with Openserve and no third party isp in the mix as of yet

 

[Shadows_Angel]

My buffer bloat on openserve has never been great, 500/250mbps and loaded latency on download usually 60-70ms and upload around 40ms. No qos or anything setup

it's currently hovering around that rate for me on their test line aswell 50/25 mbps up and down, 60-70ms on both , I presume it's just caused by the lower speed and overloaded Ont router they provided , I presume your using your own router as this would be disappointing if this is just the average latency expected from Openserve even if I use my own router , I don't wanna expect more then 25ms on both excluding QOS

 

[Brenvh]

it's currently hovering around that rate for me on their test line aswell 50/25 mbps up and down, 60-70ms on both , I presume it's just caused by the lower speed and overloaded Ont router they provided , I presume your using your own router as this would be disappointing if this is just the average latency expected from Openserve even if I use my own router , I don't wanna expect more then 25ms on both excluding QOS

I currently have the tplink ex511, not sure if ISP matters with bufferbloat, It might, I'm switching to Cool Ideas very soon and I'll let you know, but with webafrica at least that's what I was getting. Although I can't really blame webafrica as when we were with metrofibre years ago bufferbloat was pretty much non existent on both 500mbps and 1000mbps. I was supposed to switch ISP's earlier but we're moving so I delayed

 

[Shadows_Angel]

I currently have the tplink ex511, not sure if ISP matters with bufferbloat, It might, I'm switching to Cool Ideas very soon and I'll let you know, but with webafrica at least that's what I was getting. Although I can't really blame webafrica as when we were with metrofibre years ago bufferbloat was pretty much non existent on both 500mbps and 1000mbps. I was supposed to switch ISP's earlier but we're moving so I delayed

cool the update is appreciated