OpenWeb ADSL Feedback Thread (Pt2)

Okay, so just got confirmation from the guys with the identical login credentials. The one has a 2mbps account and the other has a 4mbps account. They're in different classes of product as well, the 2mbps being a flavour of Gold and the other being Titan or similar. I can't exactly remember my own account type either, so can't really blame them for the uncertainty.
 
Messugga said:
So how many people have the username "[email protected]"?

Funny thing. Two of my colleagues who have been experiencing really crappy performance the last while were (they have separate accounts) both given this same username yesterday. They're currently both trying to use it. Sounds a bit weird.
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lol.

Don't worry the OW brigade will be along shortly to tell you that you are lying about this.
 
Messugga said:
Okay, so just got confirmation from the guys with the identical login credentials. The one has a 2mbps account and the other has a 4mbps account. They're in different classes of product as well, the 2mbps being a flavour of Gold and the other being Titan or similar. I can't exactly remember my own account type either, so can't really blame them for the uncertainty.
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This is hectic
 
I think MyBB should get an article going on this, seeing how OW have taken the ostrich approach
 
whatwhat said:
lol.

Don't worry the OW brigade will be along shortly to tell you that you are lying about this.
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I stand slightly corrected - they weren't given these credentials just yesterday, they've both been using them for a while longer than that.
 
Messugga said:
I stand slightly corrected - they weren't given these credentials just yesterday, they've both been using them for a while longer than that.
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So one on 2Mbps Gold and the other on 4Mbps Titan both with the same account?

Sjoe. What we've said all along. Keep us posted.
 
whatwhat said:
Unfortunately nothing will come of it, people will just say he is lying or it was a once off OW mistake.
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Couldn't care less if people call me a liar. There's an email trail for both people where they've been given the same credentials and they most certainly have different packages.
 
Messugga said:
Couldn't care less if people call me a liar. There's an email trail for both people where they've been given the same credentials and they most certainly have different packages.
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Some screenshots would really help here
 
rakabos3 said:
I think MyBB should get an article going on this, seeing how OW have taken the ostrich approach
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That might have been before mybroadband killed of myadsl and became a social and aggregated news site.
 
Kindly ask the client in question to email [email protected] with their details so that we can investigate further.

Messugga said:
Okay, so just got confirmation from the guys with the identical login credentials. The one has a 2mbps account and the other has a 4mbps account. They're in different classes of product as well, the 2mbps being a flavour of Gold and the other being Titan or similar. I can't exactly remember my own account type either, so can't really blame them for the uncertainty.
Click to expand...
 
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