OpenWeb ADSL Feedback Thread (Pt2)

Hi. Cableguy/Mr Beep

I just have two questions. I asked about this and a few other people as well a few months ago but I see it still hasn't happened yet.
Are you's going to be managing Telkom lines? and if so any idea as to when this will be happening?

As I said in another post the Gold accounts are not performing well during the day for me, I have tried the Leon and Orange Editions (2MB) lately. So I seriously need to look at getting a business account. Your business account is above my budget though. So I was wondering if there is any chance there can be a package made like "After hours" uncapped package but reverse. I was thinking something like the line is throttled to 1MB during the day no matter what you doing, browsing, downloading etc. This way the speeds will be more consistent. I've read on these forums that there are a lot of people who work from home and are in the same boat as me. Home uncapped is to unrealiable and business packages are too costly. So a sort of happy medium between the 2? Anything like this possible?

Thanks.
 
@ Saburation,

I suggest using a capped account during business hours and an uncapped account after hours. I also suggest downgrading from gold to pay for the capped account. OW is and has always been brilliant after hours. During working hours, they are not reliable. It's as simple as that.
 
Good day cableguy. What is going on with openweb, for the past two days i have had little to no internet in the day or at night. Please assist.
 
F1 Fan said:
@ Saburation,

I suggest using a capped account during business hours and an uncapped account after hours. I also suggest downgrading from gold to pay for the capped account. OW is and has always been brilliant after hours. During working hours, they are not reliable. It's as simple as that.
Click to expand...

Hi. That is an option that I might have to look into but I do prefer to just use one uncapped account if it will be possible.
 
saburation said:
Hi. That is an option that I might have to look into but I do prefer to just use one uncapped account if it will be possible.
Click to expand...

Agreed, but I think OW will not be able to promise daytime speeds unless you on an unshaped account.

It all depends on your needs. I've been with them for 3+ years and I find the service excellent. That said, Im not home during the day and only download at night so it works perfectly for me.
 
We are working on a package that will suit you perfectly! It should be launched early June / July this year. It is indeed very exciting and will guarantee unshaped access during peak. Watch this space.

Line rental is also on the cards, which should happen before the new package launches, if all goes according to plan.

One thing MrBEEP and his Management team has decided is to not launch Line Rental without great support to back it up. So may ISP's offering this component at the moment let their clients down so dearly, that sometimes it is better to keep the line with Telkom :(

saburation said:
Hi. Cableguy/Mr Beep

I just have two questions. I asked about this and a few other people as well a few months ago but I see it still hasn't happened yet.
Are you's going to be managing Telkom lines? and if so any idea as to when this will be happening?

As I said in another post the Gold accounts are not performing well during the day for me, I have tried the Leon and Orange Editions (2MB) lately. So I seriously need to look at getting a business account. Your business account is above my budget though. So I was wondering if there is any chance there can be a package made like "After hours" uncapped package but reverse. I was thinking something like the line is throttled to 1MB during the day no matter what you doing, browsing, downloading etc. This way the speeds will be more consistent. I've read on these forums that there are a lot of people who work from home and are in the same boat as me. Home uncapped is to unrealiable and business packages are too costly. So a sort of happy medium between the 2? Anything like this possible?

Thanks.
Click to expand...
 
There is no hidden message. I am greeting our OpenWebbers.

If you are experiencing an issue, kindly email [email protected] so that the guys can investigate it for you.

Iwojima said:
What's the long weekend got to do with it? Are you saying the poor performance we've been experiencing is additional shaping/throttling until later hours?
Click to expand...
 
how does the 10mbps titan compare to the everyday 10mbps?
i work after hours and so streaming mostly

thinking of going back to OW
and the rest of april will be free
so i may try it out,but should i go for the titan or everyday

i used to be on gold 6mbps but 770 is a bit much
 
sybertiger said:
how does the 10mbps titan compare to the everyday 10mbps?
i work after hours and so streaming mostly

thinking of going back to OW
and the rest of april will be free
so i may try it out,but should i go for the titan or everyday

i used to be on gold 6mbps but 770 is a bit much
Click to expand...

Don't go for a cheap Openweb account... You get what you pay for.
 
sybertiger said:
how does the 10mbps titan compare to the everyday 10mbps?
i work after hours and so streaming mostly

thinking of going back to OW
and the rest of april will be free
so i may try it out,but should i go for the titan or everyday

i used to be on gold 6mbps but 770 is a bit much
Click to expand...
I don't want to sound like a whiner but avoid the Titan account. I am in the same boat as you regarding your requirements and was fed-up with it less than 48 hours in and am now stuck with it until end April. Consider an account from Connection rather. It is heavily throttled during business hours (unless you are on 4+ stars) but runs 99% flat out after 17:30 and all weekend/public holidays. Otherwise a more expensive Openweb account on which I cannot comment.
 
Last edited:
If you are a returning Gold customer, we are having a promotion for the next 2 x weeks that will offer you a discount if you rejoin the family.

Please drop us a mail: [email protected] and inform them of my message. Lets see what we can do for you

sybertiger said:
how does the 10mbps titan compare to the everyday 10mbps?
i work after hours and so streaming mostly

thinking of going back to OW
and the rest of april will be free
so i may try it out,but should i go for the titan or everyday

i used to be on gold 6mbps but 770 is a bit much
Click to expand...
 
lcbxx said:
I don't want to sound like a whiner but avoid the Titan account. I am in the same boat as you regarding your requirements and was fed-up with it less than 48 hours in and am now stuck with it until end April. Consider an account from Connection rather. It is heavily throttled during business hours (unless you are on 4+ stars) but runs 99% flat out after 17:30 and all weekend/public holidays. Otherwise a more expensive Openweb account on which I cannot comment.
Click to expand...

ya
i want to avoid the star ratting thing

other thing is
my line is a 6mbps and if i go for a 10mbps i only need 60% of the speed
so that leaves room for shapeing etc
and i only work afterhours and weekends

the everyday is R500 for 10mbps and dont want to spend more than that

and thx cable guy,but want to save money :P
 
cableguy said:
We are working on a package that will suit you perfectly! It should be launched early June / July this year. It is indeed very exciting and will guarantee unshaped access during peak. Watch this space.

Line rental is also on the cards, which should happen before the new package launches, if all goes according to plan.

One thing MrBEEP and his Management team has decided is to not launch Line Rental without great support to back it up. So may ISP's offering this component at the moment let their clients down so dearly, that sometimes it is better to keep the line with Telkom :(
Click to expand...

Hi. Thanks for the response. That sounds good. I will most definitely keep an eye out for this. Both the line rental and package.
 
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