OpenWeb and their craziest e-mail to customers yet

[fragtion]

Most of the replies in this thread have attacked me...

Rightly so, you're the one making a mountain out of a molehill - unjustified negative ridicule (because anyone who read the email can get the point without being so damn meticulous and judgemental). What type of response did you expect? You're dealing with casual human beings, not ideal formal robots

On that note... no we should not just accept sub-standard service because we're paying less

As much as I wish that were the case, too, unfortunately this world is not an ideal place to our desires, but to physics: it is.. and the relevance of that is about to be extrapolated: law of conservation -- we have to accept sub-standard service if we pay less - quality doesn't come cheap ("you get what you pay for")... Of course it's crucial that we at least get the value that we pay for, and not be ripped off, but if you get more worth than you pay for, then someone else is actually making a loss

that's just how it is... well at least that's my understanding of the facts (even if I don't like some of the consequences thereof) - sooo, don't kill the messenger

 

[Wasp_21]

Most of the replies in this thread have attacked me...

We should understand that the cost of this service, relative to other services is lower (let's say 50% lower for this example)... and therefore a failure rate lower than 50% of the competition's failure rate would make this service better value for money (assuming reliability doesn't carry an unexpectedly higher price).

On that note... no we should not just accept sub-standard service because we're paying less, just as you shouldn't accept multiple language errors and sarcasm in a mass e-mail from a company whose services cost less than competitors.

If I sent an e-mail like that... to just one of my clients, they'd probably ask what happened to my PA (not that I have a PA but they'd assume I did because the quality of the communicate ( ) has changed) .

Who are you? Openweb / Keoma has given US, the consumer of broadband, a superb product, and even more superb customer service. I can only think you are a ***** stirrer with nothing better to do.

Mods, please kick this idiot.

Thread Closed.

 

[EchoZA]

I have known MrBEEP for many a year, even before the OpenWEB days and even back then he was a true Knight of the cause, he still is! and I know he will still have something to say about the way I type OpenWEB

 

[aquarat]

fragtion... PHANTON! PHANTON! SeeSawCom hahaha
I'm not being meticulous. I just don't think Seacom should be spoken about, publicly by the leader of an "ISP" who can't spell and thinks his jokes are the bees knees, like it's the worst thing that's happened to South Africa's internet.

You're all so ready to just accept this kind of COMMUNICATE like it's normal. It's not. If you don't have standards you turn into mediocrity. You crab about Seacom but it's perfectly acceptable for an "ISP" to send out these kinds of e-mails.

You accept these e-mails because that's what you pay for... but Seacom must die, even though Seacom's service is cheaper than everyone else ? You don't accept that?

The writer of this e-mail is an old school friend and that means you must come defend him... and it automatically means he can speak to you and everyone else on mass like a 13 year old.

PHANTON!

 

[griffinbradley]

I congratulate OPENWEB on their excellent levels of customer service. When last did you recieve a email from the CEO of MWEB or send him one with regards to disruptions in their service. THAT'S RIGHT.... NEVER. Keep up the excellent work OPENWEB. Keep up the bull$hit MWEB.

 

[fragtion]

Keep up the bull$hit MWEB.

? rofl wow... who mentioned anything in this thread about Mweb? no need for defamation of character just because Mweb doesn't send out a personal message via e-mail every time something happens (They have a website you can visit to see outages, FYI - hardly bull**** if you ask me). But anyways, thanks proving the point I was trying to make to aquarat earlier anyway: that most people prefer a direct, personal stream of informal (uncomplicated, simple and straight to the point) communication (ala spoonfeeding) over a professional, less intrusive, formal alternative - at least that's the case for dumbed down south africans...

 

[griffinbradley]

? rofl wow... who mentioned anything in this thread about Mweb? no need for defamation of character just because Mweb doesn't send out a personal message via e-mail every time something happens (They have a website you can visit to see outages, FYI - hardly bull**** if you ask me). But anyways, thanks proving the point I was trying to make to aquarat earlier anyway: that most people prefer a direct, personal stream of informal (uncomplicated, simple and straight to the point) communication (ala spoonfeeding) over a professional, less intrusive, formal alternative - at least that's the case for dumbed down south africans...

Buddy when they looking for money they have a direct line of contact to me. So F000CK'EM. They make it as difficult as they can to resolve any issues the consumer has just like the goverment. I met a lady today who 3 years after she was nearly killed in a car accident heard this week from the road accident fund that they will be paying her out provided she can prove she still has the injuries she sustained.

 

[aquarat]

er, well, I actually have an Mweb line... and to date I've only had one issue with Mweb, which was caused by a DoS attempt against one of the machines on my line from a compromised Japanese server (mouthful). Apart from that the service has been quite good and it almost never goes down (I can't remember the last time it went down).

My internet connection went down in price by just over 25% and increased in speed by 800% since Seacom came to town.

I don't get sarcastic, badly written e-mails from Mweb that poke fun at their upstream providers, yet they always find a way of keeping me up to date (they send me smss and e-mails to tell me about Seacom, but I almost never experience any disruptions). Mweb is also kind enough to provide me with smss and e-mails to tell me if my line has gone up or down (which is generally more due to power failures or Telkom than anything else).

So yeah... I think I'll stick with Mweb's bull**** and you can stick with THE PHANTON .

 

[aquarat]

fragtion said :

at least that's the case for dumbed down south africans...

You're probably right. And that's sad. But hey what can you do lol. I'm just amazed at these e-mails.

 

[cableguy]

LOL! You get pathetic people in this world. aquarat, nothing better to do with your time love? Find a hobby.

fragtion... PHANTON! PHANTON! SeeSawCom hahaha
I'm not being meticulous. I just don't think Seacom should be spoken about, publicly by the leader of an "ISP" who can't spell and thinks his jokes are the bees knees, like it's the worst thing that's happened to South Africa's internet.

You're all so ready to just accept this kind of COMMUNICATE like it's normal. It's not. If you don't have standards you turn into mediocrity. You crab about Seacom but it's perfectly acceptable for an "ISP" to send out these kinds of e-mails.

You accept these e-mails because that's what you pay for... but Seacom must die, even though Seacom's service is cheaper than everyone else ? You don't accept that?

The writer of this e-mail is an old school friend and that means you must come defend him... and it automatically means he can speak to you and everyone else on mass

like a 13 year old.

PHANTON!

 

[griffinbradley]

er, well, I actually have an Mweb line... and to date I've only had one issue with Mweb, which was caused by a DoS attempt against one of the machines on my line from a compromised Japanese server (mouthful). Apart from that the service has been quite good and it almost never goes down (I can't remember the last time it went down).

My internet connection went down in price by just over 25% and increased in speed by 800% since Seacom came to town.

I don't get sarcastic, badly written e-mails from Mweb that poke fun at their upstream providers, yet they always find a way of keeping me up to date (they send me smss and e-mails to tell me about Seacom, but I almost never experience any disruptions). Mweb is also kind enough to provide me with smss and e-mails to tell me if my line has gone up or down (which is generally more due to power failures or Telkom than anything else).

So yeah... I think I'll stick with Mweb's bull**** and you can stick with THE PHANTON .

Must be all that Japanese hentai you download

 

[cableguy]

Phanton porn.....

I love the Openweb emails. They always put a smile to my face.

Must be all that Japanese hentai you download

 

[aquarat]

Yes they are quite funny, because they're unbelievable.

 

[cableguy]

Go play with your playstation or something. You are becoming a big yawn. Mr Perfect x

Yes they are quite funny, because they're unbelievable.

 

[fragtion]

rofl @ PHANTON... ok yeah, fair enough, I'll admit that's pushing the boundaries a bit

 

[Lycanthrope]

PHANTON CABLE! Twice! Did you write this in your lunch break?

Of course it's all Seacom's fault. You never mention how Seacom has chopped the price of bandwidth in South Africa by more than 50%... and that's okay because your SeeSawCom joke will insure your customers won't notice (awww come on, you used sarcasm in your e-mail).

The word you meant to use is ensure.

On that note... no we should not just accept sub-standard service because we're paying less, just as you shouldn't accept multiple language errors and sarcasm in a mass e-mail from a company whose services cost less than competitors.

The word is substandard. No hyphen.

If I sent an e-mail like that... to just one of my clients, they'd probably ask what happened to my PA (not that I have a PA but they'd assume I did because the quality of the communicate ( ) has changed) .

Consider hiring a PA.

fragtion... PHANTON! PHANTON! SeeSawCom hahaha
I'm not being meticulous. I just don't think Seacom should be spoken about, publicly by the leader of an "ISP" who can't spell and thinks his jokes are the bees knees, like it's the worst thing that's happened to South Africa's internet.

The word is pedantic.

The writer of this e-mail is an old school friend and that means you must come defend him... and it automatically means he can speak to you and everyone else on mass like a 13 year old

Should be 13-year-old.

There's something ironic to be noted here, I can't quite put my finger on it though...

 

[fragtion]

The word is pedantic.

eek, I'm guilty of that one - he responded based on my using that word... buuuut I wasn't advocating a need for perfection (on the contrary...), so I guess I'm excused They're practically synonyms though (meticulous and pedantic, that is), so no real fuss. I could say the same in his defence for "sub-standard" - a conjunction here as opposed to not, seems trivial... but you're right, if the guy is intolerant to imperfection, then he ought to be that perfection himself, otherwise 'the pot calling the kettle black' ala hypocrite, inevitably comes to mind

 

[Leostar]

Should be 13-year-old.

There's something ironic to be noted here, I can't quite put my finger on it though...

I understand all the other edits but the .. "13-year-old" is something that I cannot recall seeing in print?
Is this a standard usage? i.e. my 6 year old went to school for the first time today and not.. my 6-year-old scotch tasted great!

Sigh*.. now edit my post

 

[Lycanthrope]

eek, I'm guilty of that one - he responded based on my using that word... buuuut I wasn't advocating a need for perfection (on the contrary...), so I guess I'm excused

Don't worry, I don't think he noticed.

They're practically synonyms though, no real fuss. I could say the same in his defence for "sub-standard" - a conjunction here as opposed to not, seems trivial

Pedantry is specifically related to formality. I might be mistaken but isn't that aquarat's issue?

I understand all the other edits but the .. "13-year-old" is something that I cannot recall seeing in print?
Is this a standard usage? i.e. my 6 year old went to school for the first time today and not.. my 6-year-old scotch tasted great!

Sigh*.. now edit my post

Hyphens are used to connect numbers and words in forming adjectival phrases (particularly with weights and measures), whether using numerals or words for the numbers, as in 28-year-old woman and twenty-eight-year-old woman or 320-foot wingspan.

Courtesy of Wikipedia.

I'm not here to teach English, just pointing out an irony

 

[Leostar]

I'm not here to teach English, just pointing out an irony

The irony pointed out was not lost to (by?) me.

“I am always ready to learn although I do not always like being taught.”
Winston Churchill

Thanks for the link. This is what I learned, re-discovered about hyphenated words:-

I must look out for the person caring an airplane as in:-
A passenger caring airplane vs. a passenger-caring airplane.

That three hundred-year old trees are not the same as three-hundred-year old trees.
(3 trees each hundred years old) (lots of 300 year old trees)

And that a man eating shark is not as scary as a man-eating shark.

But it appears that in other instances that the usage of the hyphen is declining.

Copied from Wikipedia
The use of the hyphen in English compound nouns and verbs has, in general, been steadily declining. Compounds that might once have been hyphenated are increasingly left with spaces or are combined into one word. In 2007, the sixth edition of the Shorter Oxford English Dictionary removed the hyphens from 16,000 entries, such as fig-leaf (now fig leaf), pot-belly (now pot belly) and pigeon-hole (now pigeonhole).[1] The advent of the Internet and the increasing prevalence of computer technology have given rise to a subset of common nouns that may in the past have been hyphenated (e.g. "toolbar", "hyperlink", "pastebin").

Thus I think that a 13 year old writing a book will not use the hyphen to indicate that he is indeed a 13-year-old boy?


Loved reading “ Eat shoots and leaves” but that refers to commas as in
A Panda eat shoots and leaves, whilst a cowboy can eat, shoots and leaves, whilst a buck can eat shoots, and leaves. (the grazing arena)

Thanks for the lessons, I for one ..or should that be.. ..I for-one.... appreciated it