Openweb Hiding Uncapped ADSL Usage?

Necuno said:
Perhaps he uses too little for uncapped and would like to know this?

But... How dare this blasphemer wants this :mad:

Gets in line for flogging :mad:
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Haha thanks, and that's exactly my point (and Openweb's poor support). But I guess all forums have a majority of narrow minded folk.
 
agentrfr said:
OW manages the IPC themselves, they do not just resell accounts like most other ISPs do. This has been debated ad nauseamthe OW thread.
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agentrfr said:
OW manages the IPC themselves, they do not just resell accounts like most other ISPs do. This has been debated ad nauseamthe OW thread.
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Sure thing. I found someone on this forum once that was issued the same user name and password as myself for one of their special uncapped accounts. Also after showing two connections.

I will never go near them again. If you think that two connections mean nothing, it means you share more bandwidth and make more profit. If you balance it right the two users won't conflict with each other and never know what's going on. But when one does starts using it a lot more the other user gets effected and gets slower speed, and thus gets issued a new login name with someone else with a different have pattern.

Just think about why they are the also the only isp that fixes issues by giving you a new account with someone else's name every time you have a complaint.
 
whatwhat said:
Sure thing. I found someone on this forum once that was issued the same user name and password as myself for one of their special uncapped accounts. Also after showing two connections.

I will never go near them again. If you think that two connections mean nothing, it means you share more bandwidth and make more profit. If you balance it right the two users won't conflict with each other and never know what's going on. But when one does starts using it a lot more the other user gets effected and gets slower speed, and thus gets issued a new login name with someone else with a different have pattern.

Just think about why they are the also the only isp that fixes issues by giving you a new account with someone else's name every time you have a complaint.
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Contention is a thing. Why would you ever use the standard issued password though, don't you think if someone were to change their password things would be breaking left, right and centre?
If you don't mind sharing, whats the username of the person who had the same logins as you and how on Earth did the two of you know?
 
whatwhat said:
Sure thing. I found someone on this forum once that was issued the same user name and password as myself for one of their special uncapped accounts. Also after showing two connections.

I will never go near them again. If you think that two connections mean nothing, it means you share more bandwidth and make more profit. If you balance it right the two users won't conflict with each other and never know what's going on. But when one does starts using it a lot more the other user gets effected and gets slower speed, and thus gets issued a new login name with someone else with a different have pattern.

Just think about why they are the also the only isp that fixes issues by giving you a new account with someone else's name every time you have a complaint.
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You are my hero.... I have known this for ages but openweb denies this.

Lets take the 2Mbps uncapped from incredible connection for example. I got one. Its totally mine I don't share it at all, but lets say I wanted to share it. I could cause it allows 2 connections. That means 2Mbps uncapped on 2 lines afterhours. Peak hours it will be a littlebit slower....

Unless you are techsavvy you will not know anything about what is happening in the background and that is a big bonus profit for the ISP......

I now share the R99 uncapped account with a friend and we can really push the bandwidth way more than a single user on the account.
 
iJasper said:
Contention is a thing. Why would you ever use the standard issued password though, don't you think if someone were to change their password things would be breaking left, right and centre?
If you don't mind sharing, whats the username of the person who had the same logins as you and how on Earth did the two of you know?
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I actually cannot remember the exact way, I think I posted about my account having authentication issues and seeing a Pretoria user on my IS user stats. I got a PM from someone saying his account is showing a Durban user and he's in Pretoria. It was pot luck.

You guys can easily see if OW are still sharing accounts by creating a thread and posting the first few characters of your loginname there, if they are there are enough people on MyBB to spot a similar looking name. Was under another MyBB username I used that I no longer have access to as the email address associated with it no longer exists.

Like I said, this was my experience with them. Whether they still do it I don't know and don't care as it's not my business model.

If you guys really want to confirm you can start a thread and post the first few characters of your openweb account, if someone is sharing it they are bound to be able to provide the remaining ones. That will put any theories to rest on whether it still happens or not.
 
If there's 2 sessions going on that usage site mentioned above for my account name. What do that mean?
 
whatwhat said:
Sure thing. I found someone on this forum once that was issued the same user name and password as myself for one of their special uncapped accounts. Also after showing two connections.

I will never go near them again. If you think that two connections mean nothing, it means you share more bandwidth and make more profit. If you balance it right the two users won't conflict with each other and never know what's going on. But when one does starts using it a lot more the other user gets effected and gets slower speed, and thus gets issued a new login name with someone else with a different have pattern.

Just think about why they are the also the only isp that fixes issues by giving you a new account with someone else's name every time you have a complaint.
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This has opened up an entire new can of worms.

This could be the reason why Openweb choose not to reveal the usage for each account to their clients - it makes perfect sense now.

I have an "alternative" account that I was given because I complained about my current account. I checked it at http://users.isdsl.net/ with the obvious 1122 password - and what do you know, somebody else is using that account. Somebody has been given "my" account, and milked 200GB so far.

Untitled-1.jpg
My account is the one that just connected now with no usage

I can still create a connection to that account and start browsing and downloading, but it performs much worse than my current account.

So I guess this is the real reason why Openweb choose not to reveal ADSL usage to their cleints.
 
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We choose not to log usage stats due to the fact that the majority of our clients would rather not have us know. It is something that sets us apart from the rest.

This theory has been discussed many times over, and sounds like such a fabulous conspiracy theory, it always receive such lovely attention.

Unfortunately, sharing of accounts is not to be as we do not buy on a 'per account' level from our supplier, we buy on a capacity level. Therefore, sharing accounts would indeed shoot ourselves in the foot, as we are paying for both connections anyway.

We do already offer usage stats if a client requests this. We would move you to a realm that logs usage stats, and you would be able to access these through our control panel.

The request can be emailed to [email protected] and we will change you over.\

Re: Password changes - Have you requested a password change? We would be more than happy to change your password. Actually, we would suggest you immediately change your password as you have just published it on the net for the world to see.



07_10 said:
This has opened up an entire new can of worms.

This could be the reason why Openweb choose not to reveal the usage for each account to their clients - it makes perfect sense now.

I have an "alternative" account that I was given because I complained about my current account. I checked it at http://users.isdsl.net/ with the obvious 1122 password - and what do you know, somebody else is using that account. Somebody has been given "my" account, and milked 200GB so far.

View attachment 90200
My account is the one that just connected now with no usage

I can still create a connection to that account and start browsing and downloading, but it performs much worse than my current account.

So I guess this is the real reason why Openweb choose not to reveal ADSL usage to their cleints.
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MrBEEP said:
Re: Password changes - Have you requested a password change? We would be more than happy to change your password. Actually, we would suggest you immediately change your password as you have just published it on the net for the world to see.
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Its not my account anymore! You gave it to somebody else and I still have access to it! I'm not changing the password, otherwise the poor guy using it would not be able to access his account.
 
Kindly PM me the username so that I can investigate.



07_10 said:
Its not my account anymore! You gave it to somebody else and I still have access to it! I'm not changing the password, otherwise the poor guy using it would not be able to access his account.
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Just one question, How do all of you guys know that MrBeep is telling the truth about his company not monitoring your data usage? I mean even if they where monitoring your usage they surely would not tell you that, and if I were owning an ISP business, I would think it would be useful to know how much my customers are using.

Off topic: One thing I hated about Openweb was the specials that they would email me. The email would say "300 gold accounts available only R250 pm, this was around R150 cheaper then their normal price".

I would think to myself "WOW this is a good deal", then I would read the fine print "DEBIT ORDER REQUIRED".

I for one don't pay via debit order as a preference. DSTV, Telkom and the like are paid for via EFT.I for one hate Debit orders, had a bad experience once. Sadly I could never take part in Openweb's "Debit Order Specials". Just some customer feed back for you Mr Beep.

Moved away about a year ago and currently using Telkom Internet, I could not be more happy.I am not an OpenWeb hater, just the way they operated did not suit me.
 
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Unfortunately, sharing of accounts is not to be as we do not buy on a 'per account' level from our supplier, we buy on a capacity level. Therefore, sharing accounts would indeed shoot ourselves in the foot, as we are paying for both connections anyway.

We do already offer usage stats if a client requests this. We would move you to a realm that logs usage stats, and you would be able to access these through our control panel.

whatwhat said:
It means that you have another user sharing your account.
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Networx works for me. It has all sorts of other useful functions as well, and keeps records indefinitely
 
whatwhat said:
It means that you have another user sharing your account.
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No it doesn't. Please re-read above.

It's like people refuse to believe economics.

Unfortunately, sharing of accounts is not to be as we do not buy on a 'per account' level from our supplier, we buy on a capacity level. Therefore, sharing accounts would indeed shoot ourselves in the foot, as we are paying for both connections anyway.
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Tremayn said:
Just one question, How do all of you guys know that MrBeep is telling the truth about his company not monitoring your data usage? I mean even if they where monitoring your usage they surely would not tell you that, and if I were owning an ISP business, I would think it would be useful to know how much my customers are using.

Off topic: One thing I hated about Openweb was the specials that they would email me. The email would say "300 gold accounts available only R250 pm, this was around R150 cheaper then their normal price".

I would think to myself "WOW this is a good deal", then I would read the fine print "DEBIT ORDER REQUIRED".

I for one don't pay via debit order as a preference. DSTV, Telkom and the like are paid for via EFT.I for one hate Debit orders, had a bad experience once. Sadly I could never take part in Openweb's "Debit Order Specials". Just some customer feed back for you Mr Beep.

Moved away about a year ago and currently using Telkom Internet, I could not be more happy.I am not an OpenWeb hater, just the way they operated did not suit me.
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Debit orders have fewer admin costs and is part of what makes those specials possible.
 
agentrfr said:
No it doesn't. Please re-read above.

It's like people refuse to believe economics.
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Believe what? All ISPs buy capacity.

So, lets say you buy a 10Mb account, it means that you can use up to 10Mb of data.
2 users, means you can use 20Mb, each with their own connection.

By pooling the connections, you are limiting your exposure on how much they can use (10Mb at any point in total), thus reducing your capacity required. If you group the right users together, they won't impact each other. Which means they can probably get their own accounts and you don't need to worry about it. Pooling is just a little extra insurance to curb heavy capacity usage and increase your bottom line.

It is about economics, you just just need to think about it instead of going on a blind froth.
 
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