Openweb SLOW SLOW SLOW

[TaiwanSilaX]

I have recently just signed up with Openweb and honestly I have regretted ever since the speed Im getting is ridiculous. I have called and emailed countless times, they have moved my account 3 times now doesnt improve...

this is my openweb account stats


this is my mweb account stats


If they don't get their **** together Im moving isps... Is the problem only with me or other openweb users also experiencing this problem?

 

[Chevron]

Openweb uses IS not SAINET.

Try harder troll.

 

[akescpt]

ooops busted.

 

[Chevron]

Just saw the second pic now. MWEB doesn't use SAINET either.

 

[ForSure]

phone sainet lol

 

[colin87]

Speed are flying again Having a sub 200 ping on international servers is just so awesome

 

[TaiwanSilaX]

How do I test with IS then?

 

[akescpt]

hmmm need to get home and load my accout. aaaaahooooooooo!

 

[froot]

Openweb uses IS not SAINET.

Try harder troll.

They put me on a SAINET account last week.

http://www.speedtest.net/result/2898064423.png

 

[TaiwanSilaX]

I ran the test again on saix.net and I actually timed how long it took to do the test...

openweb took 2 mins 31 secs



mweb took 27 secs

 

[MrBEEP]

If you are experiencing a problem, kindly email [email protected]

I cannot find a support request from you at all.

We also have an official feedback thread. This thread is unnecessary.

I ran the test again on saix.net and I actually timed how long it took to do the test...

openweb took 2 mins 31 secs

View attachment 66613

mweb took 27 secs

View attachment 66611

 

[chrisc]

I have no complaints about Openweb at all. Should the service seem a bit slow, I call them and they sort it out pronto. No need for whinging

 

[TaiwanSilaX]

I have emailed Dane from openweb many times you can ask him.

Sorry I didn't look properly I will continue this thread onto that thread now.

 

[Death]

this is my openweb account stats
View attachment 66607

this is my mweb account stats
View attachment 66609

Both IP's in said screenshots belong to SAINET according to Afrinic (note the same IP address for both screenshots)
If you are getting such vast differences on the exact same connection, either pause your downloads when performing tests or your ADSL Line could just be a tad bit poked. At least your ping doesn't spike too much between the two.

 

[froot]

Both IP's in said screenshots belong to SAINET according to Afrinic (note the same IP address for both screenshots)
If you are getting such vast differences on the exact same connection, either pause your downloads when performing tests or your ADSL Line could just be a tad bit poked. At least your ping doesn't spike too much between the two.

I suspect he was on OW, then connected via pppoe to Mweb without refreshing the speedtest page... because if you change connections and click on "test again", it doesn't refresh your IP on the speedtest.net page.

 

[TaiwanSilaX]

Yeah I didnt refresh... but does that make a difference?

 

[froot]

Yeah I didnt refresh... but does that make a difference?

Try doing it properly: Connect, wait a bit, test, then same with the other. But yeah, refresh the page, otherwise stats are recorded incorrectly.
And Speedtest.net is inaccurate most of the time, as it generally receives a higher priority in the shaping system.

 

[agentrfr]

Yeah I didnt refresh... but does that make a difference?

It could. Depends on what IPC node it goes through though.

It is allways a good idea to press CTRL+F5 to flush the cache and reload the page.

 

[AthenianOwl]

Same here Mr. Beep moved my account 4 times but still everything is so slow on my 2mb line IS really sucks.

Any alternatives, please?

 

[Captain Beer]

MrBeep moved me to a different network. My speedtest now show SAINET instead of IS. Fastest connection I've ever had.