Openweb Uncapped Feedback

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Keoma sounds familiar. Think I gave him/her a hard time a few years ago when I was using capped accounts and jumping from ISP to ISP like a rabbit.

What backbone would suite me?

I need low latency to UK and unobstructed usage during peak traffic in the evenings. This is why I stopped my account at Mweb yesterday. The peak traffic is horrid and they keep saying its because of dynamic throttling due to high usage. As of late websites time out, steam does not wanna connect and games on steam do not want to download.

Normal Usage:
- time: 5 pm-12 pm and weekends
- type: browsing, youtube, steam, online gaming (SWTOR,WOW,EVE, etc.), ac.za local access
- downloading: about 5-10% torrents
- average usage: 170 - 200gb per month
 
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sandmanm34 said:
Speedtest results only paint one side of the picture. Try pulling a 1gb file of Filesonic to gauge the line consistency. This illustrates my point...





Capture-9.png
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Thats very true speed test does not always show the true speed
 
I have seen from this thread that very often people get different accounts with different backbones. My question is what happens when person "A" gets given another account which could still be in use by another, person "B"? Does that affect the speeds the 2 people get on 1 account?

Since person "A" now has 2 accounts with details, who is to say he cant use the 1st account again. Meanwhile that account is given to another person, due to all these switching of accounts to different backbones.

I saw on a thread 1 guy confirming that the "new" account he had been given on a different backbone already had 60Gb downloaded from it and with another persons details on it.

I just want to say I'm not attacking Openweb or anything of that sort.I am just curious of how Openweb controls this I am actually glad to see so many people with only compliments for Openweb and the service they provide.
 
DeadPool said:
I have seen from this thread that very often people get different accounts with different backbones. My question is what happens when person "A" gets given another account which could still be in use by another, person "B"? Does that affect the speeds the 2 people get on 1 account?

Since person "A" now has 2 accounts with details, who is to say he cant use the 1st account again. Meanwhile that account is given to another person, due to all these switching of accounts to different backbones.

I saw on a thread 1 guy confirming that the "new" account he had been given on a different backbone already had 60Gb downloaded from it and with another persons details on it.

I just want to say I'm not attacking Openweb or anything of that sort.I am just curious of how Openweb controls this I am actually glad to see so many people with only compliments for Openweb and the service they provide.
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It is a good sign that not every post on this thread is complaints (unlike another ISP...). I did see a few posts where the latency locally had been extremely high and low download speeds but the problems do seem to get resolved.

I guess that the Gold account of Openweb is getting such high ratings due to the more expensive price. It means that the offering is not standard and does provide better quality.

What is considered high usage? 100gb, 300gb or 500gb?
 
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Buglish said:
It is a good sign that not every post on this thread is complaints (unlike another ISP...). I did see a few posts where the latency locally had been extremely high and low download speeds but the problems do seem to get resolved.

I guess that the Gold account of Openweb is getting such high ratings due to the more expensive price. It means that the offering is not standard and does provide better quality.

What is considered high usage? 100gb, 300gb or 500gb?
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Depends what your line speed is.
 
I emailed support at openweb exactly 2.5 hours ago and haven't received any reply yet... hopefully they are doing weekend support this weekend
 
Qwikslver said:
MWEB shapes to oblivion, GOLD doesn't. MWEB has a stupid FUP, GOLD doesn't.
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To the best of my knowledge, MWEB's backbone is largely Telkom. I understand that their uncapped is a little more stable (not so much up and down as OW), but I've heard horror stories about their AUP/FUP - they start sending out nasty emails if you download "too much", sometimes leading to them cancelling the account, often without sufficient warning.

Shaping is pretty drastic on both during week days - I'm on OW 4Mb Gold IS and it's very heavily shaped Mon-Fri business hours, and from what I hear, so is MWEB.

Customer service wise, I don't think you can compare - hat's off to MrBeep's personal attention when there are problems !

So you pays your money and takes your pick, I guess ?





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4Mb OW Gold Uncapped IS
 
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PearlJam said:
I emailed support at openweb exactly 2.5 hours ago and haven't received any reply yet... hopefully they are doing weekend support this weekend
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Hi PearlJam, please let us know what they suggested, my VB 4MB account is slower than dial-up atm. I know for a fact that it's unrelated to my line as I tested with my brother's account & gets full speed.

Ta
Proff
 
*sigh* looking at my logs - it looks like VB is being seriously throttled these days... hardly ever above 200KB/s... currently sitting at 100KB/s.... gone are the good days.
 
DeadPool said:
I have seen from this thread that very often people get different accounts with different backbones. My question is what happens when person "A" gets given another account which could still be in use by another, person "B"? Does that affect the speeds the 2 people get on 1 account?

Since person "A" now has 2 accounts with details, who is to say he cant use the 1st account again. Meanwhile that account is given to another person, due to all these switching of accounts to different backbones.

I saw on a thread 1 guy confirming that the "new" account he had been given on a different backbone already had 60Gb downloaded from it and with another persons details on it.

I just want to say I'm not attacking Openweb or anything of that sort.I am just curious of how Openweb controls this I am actually glad to see so many people with only compliments for Openweb and the service they provide.
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In my experience, when I got a second account with a change of backbone, once I had disconnected from the first account, I could not subsequently reconnect to it - presumably the password gets changed. So you only have one account at a time.
 
Rohan said:
I'm just lucky I guess, had lots of problems previously but since last Friday things are flying. I use a paid international news provider. I don't torrent at all. I try not to download during the office hours but when I do, it's full speed ahead.
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Thanks for the reply Rohan - you are lucky I guess. Let's hope it holds out for you. I'll ask you again how it's going in a week or two !

Happy downloading !
 
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I got an email from Keoma about 4hrs ago regarding the special. He will respond don't worry :)

Can't wait to be back on uncapped :)
 
xrapidx said:
*sigh* looking at my logs - it looks like VB is being seriously throttled these days... hardly ever above 200KB/s... currently sitting at 100KB/s.... gone are the good days.
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maybe too many users? Got a feeling implosion is just beginning to show its head. Seems OW is not the answer yet to mweb and that place is over populated ;)
 
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