Openweb Uncapped Feedback

[nihilist]

Not that Im aware of. I think it is only on the Mweb service, which isnt all that cracked up. No disrespect to MrBEEP and Openweb, as they do what they can. But Latency is high, line speed is better than IS accounts, but downloads are throttled all the time and seems to run on some sort of scheduling system. I haven't seen 450Kbps yet during daytime or weekends. Most i have seen was about 250kb/s and that was at 2AM.

Well on my Standard Uncapped 4096 I get 30KB/s during the day max on anything including HTTP, the line is limited. After 5 it perks up sorta to 100k/s, then 200 by 10pm then up to 350 at like 3am. I'm debating going Gold but not sure if it's worth the extra R200 from what I keep reading.

Even at 6pm Youtube and such sites are utterly useless, I think by 10pm I can almost stream a Youtube clip without letting it buffer. So I'll contact MrBeep sometime and try Gold I guess.

 

[MrBEEP]

Hello nihilist,

This is my 4th invitation for you to please PM me your ADSL username so that I can resolve this issue.

You are having a problem, yet still do not wish to have me resolve it for you.

I look forward to the PM.

MrBEEP

Well on my Standard Uncapped 4096 I get 30KB/s during the day max on anything including HTTP, the line is limited. After 5 it perks up sorta to 100k/s, then 200 by 10pm then up to 350 at like 3am. I'm debating going Gold but not sure if it's worth the extra R200 from what I keep reading.

Even at 6pm Youtube and such sites are utterly useless, I think by 10pm I can almost stream a Youtube clip without letting it buffer. So I'll contact MrBeep sometime and try Gold I guess.

 

[froot]

Well on my Standard Uncapped 4096 I get 30KB/s during the day max on anything including HTTP, the line is limited. After 5 it perks up sorta to 100k/s, then 200 by 10pm then up to 350 at like 3am. I'm debating going Gold but not sure if it's worth the extra R200 from what I keep reading.

Even at 6pm Youtube and such sites are utterly useless, I think by 10pm I can almost stream a Youtube clip without letting it buffer. So I'll contact MrBeep sometime and try Gold I guess.

I'm on OW Gold, 384 line (so should be hitting 40KBps)
Getting 30KBps max on my line, whichever protocol. Except for news.... that one's dead - 1KBps (mweb.co.za and paid servers).

 

[nihilist]

We talked about this before via email previously on multiple occasions - you reset the port and my account yet it does nothing, the problem lies with IS, no? They're the ones shaping the lines and limiting them during office hours etc; Friends of mine have the exact same problem, so it's not isolated.

ATM I'm more interested in Joe Average's response regarding Gold speeds and experiences since that's the kind of feedback that's the most informative here.

Hello nihilist,

This is my 4th invitation for you to please PM me your ADSL username so that I can resolve this issue.

You are having a problem, yet still do not wish to have me resolve it for you.

I look forward to the PM.

MrBEEP

 

[nihilist]

I'm on OW Gold, 384 line (so should be hitting 40KBps)
Getting 30KBps max on my line, whichever protocol. Except for news.... that one's dead - 1KBps (mweb.co.za and paid servers).

Even to local? Can you try during office hours (if possible) to pull stuff down from ftp.is.co.za and ftp.saix.net

If all else fails, you can use ftp://196.43.1.13/ISOs/OpenSolrais-2009.06.iso <- this is 600MB so cancel it after a while I logged in with Telkom's guest account and I have access to this site (since it's their speed test FTP) and I get perfect speeds on that, so I know it's not my exchange.

If indeed your line is fine and you're being throttled even to local content, that's bad news for me On my current account even local http/ftp is 30kb max, so I know they're hard limiting the line and not 'shaping'.

 

[froot]

@n1hilist
Yes, even local. Tried IS,SAIX and tenet servers. Speedtest.net too.
My adsl line is fine, I've verified this.

 

[froot]

My account is now stuck on 1KBps.... WTF?

Just restarted my router again, and tried reconnecting the account several times.
Still getting like 0KBps....

Error: File transfer aborted by user after transferring 1*440 bytes in 45 seconds

 

[Grand Past Master]

I'm on OW Gold, 384 line (so should be hitting 40KBps)
Getting 30KBps max on my line, whichever protocol.

Same here

MRBeep (Keoma) sent me an email this morning to change login details but it isn`t any different.

IP changed from 41.xxx.xxx.xxx to 196.xxx.xxx.xxx range - but downloads still averaging 22kb/sec - last month before the OW Gold accounts I was averaging 40kb/sec.

Also still very erratic.

This is on a local test - Cape Town - Newlands

International Test - New York

 

[BrendanMc]

We talked about this before via email previously on multiple occasions - you reset the port and my account yet it does nothing, the problem lies with IS, no? They're the ones shaping the lines and limiting them during office hours etc; Friends of mine have the exact same problem, so it's not isolated.

ATM I'm more interested in Joe Average's response regarding Gold speeds and experiences since that's the kind of feedback that's the most informative here.

If you want gold for good speeds to watch youtube and browsing etc, thenI have to say i haven't had any issues with it there. The gold runs fine for streaming videos, and standard HTTP downloads. Regardless of time. If however you are like me and download from Rapidshare and Hotfile then none of these uncapped products work because of the "Shaping". Gold is a good product, far better than what IS have to offer. My only other gripe with Gold Uncapped is the Latency. I play online games so latency is key for me in terms of hit registration etc. And the Gold uncapped has been high since i switched, though this seems to be an Mweb issue as its across all their accounts and i've seen guys online moan about it. Im not sure at this point what Mweb will, or are, doing to resolve this matter. I would expect that the pings be under 60ms but so far all mine have been over 100ms, except early hours of the morning.

Apart from that, gold is far better than the IS one.

 

[nihilist]

If you want gold for good speeds to watch youtube and browsing etc, thenI have to say i haven't had any issues with it there. The gold runs fine for streaming videos, and standard HTTP downloads. Regardless of time. If however you are like me and download from Rapidshare and Hotfile then none of these uncapped products work because of the "Shaping". Gold is a good product, far better than what IS have to offer. My only other gripe with Gold Uncapped is the Latency. I play online games so latency is key for me in terms of hit registration etc. And the Gold uncapped has been high since i switched, though this seems to be an Mweb issue as its across all their accounts and i've seen guys online moan about it. Im not sure at this point what Mweb will, or are, doing to resolve this matter. I would expect that the pings be under 60ms but so far all mine have been over 100ms, except early hours of the morning.

Apart from that, gold is far better than the IS one.

This is the kind of informative post I think should be on OW's site to begin with, well - at least this level of info. thanks.

I don't really use Torrents or RS, but I use Astraweb in the late evenings but I'm fine there atm in terms of speed, it's just the http/streaming and local sites I have an issue with. Thanks for heads up, I'll try Gold this week and post my findings.

 

[PearlJam]

I am getting good performance at the moment

 

[StoneCold]

I am getting good performance at the moment

Pearl, what type of account do you have with Openweb ? Is it a 4MB Gold Uncapped account ? Cause I see your ISP listed as Vodacom Business, whereas my 384k Gold Uncapped is listed as being via Mweb. Or is it the 4MB only accounts that runs via Vodacom ?

 

[BrendanMc]

This is the kind of informative post I think should be on OW's site to begin with, well - at least this level of info. thanks.

I don't really use Torrents or RS, but I use Astraweb in the late evenings but I'm fine there atm in terms of speed, it's just the http/streaming and local sites I have an issue with. Thanks for heads up, I'll try Gold this week and post my findings.

No problem. Hope you come right

 

[BrendanMc]

This is the kind of informative post I think should be on OW's site to begin with, well - at least this level of info. thanks.

I don't really use Torrents or RS, but I use Astraweb in the late evenings but I'm fine there atm in terms of speed, it's just the http/streaming and local sites I have an issue with. Thanks for heads up, I'll try Gold this week and post my findings.

To be honest, i dont think that Mweb and the other upstream providers really give that much info out in regard to shaping/ throttling. So most times Openweb and other providers are left in the dark. They see an account being used for RS/HF and the like and throttle when there is too much bandwidth being utilised. Basically they seem to shift the goal posts as and when it suits them, and they are covered as they stipulate that they change and shape as they need to. In my case it presents a little issue because i used it to do a lot of downloads via RS & HF, never been into torrents or P2P though. But for guys that use the internet as a browsing/ video streaming & email platform Gold uncapped is perfect, except for gaming at this point, latency is still high! Hopefully that will be resolved soon.

 

[froot]

Bummer.... my account is still dead

 

[froot]

Thanks Mr Beep
The account works fine now, thanks. Getting linespeed /dances around.

 

[PearlJam]

Pearl, what type of account do you have with Openweb ? Is it a 4MB Gold Uncapped account ? Cause I see your ISP listed as Vodacom Business, whereas my 384k Gold Uncapped is listed as being via Mweb. Or is it the 4MB only accounts that runs via Vodacom ?

I have the normal 4MB uncapped. Openweb currently uses IS and Vodacom as far as I know. You must've been one of the guys that signed up on the first day, which is basically the normal Mweb accounts and not the real Openweb accounts

 

[Grand Past Master]

Thank You MrBeep

My downloads seem to be back to normal

http://mybroadband.co.za/vb/showthr...384k-Gold-Uncapped-ADSL&p=4114545#post4114545

 

[StoneCold]

I have the normal 4MB uncapped. Openweb currently uses IS and Vodacom as far as I know. You must've been one of the guys that signed up on the first day, which is basically the normal Mweb accounts and not the real Openweb accounts

Umm. No. The very first accounts weren't mweb accounts, let me just rectify you there. Initially it ran on IS, then I got switched to the Neology network, back to IS, and then about a week ago plus minus, moved on to Mweb for the first time, so no. What I just can't understand is why the 4MB accounts run on a different network from the 384k/512k accounts since the new switch on 1 June. Time I emailed Keoma about this, my speed has dropped today, not such a happy camper like I was yesterday.

 

[PearlJam]

Umm. No. The very first accounts weren't mweb accounts, let me just rectify you there. Initially it ran on IS, then I got switched to the Neology network, back to IS, and then about a week ago plus minus, moved on to Mweb for the first time, so no. What I just can't understand is why the 4MB accounts run on a different network from the 384k/512k accounts since the new switch on 1 June. Time I emailed Keoma about this, my speed has dropped today, not such a happy camper like I was yesterday.

o ok, didn't know that Openweb still had business with Mweb. In terms of the first accounts, I am referring to first since the launch of the new wave uncapped when Mweb launched the R539 uncapped 4MB package. For the first day or two, Openweb sold those packages on behalf of Mweb if my recollection is correct.