Openweb Uncapped Feedback

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Hi Phenomenon,

Please email me your ADSL username: [email protected] so that I can resolve the problem for you

Kind regards
MrBEEP

Phenomenon said:
lmao

Ping statistics for 80.91.249.71:
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1309ms, Maximum = 3170ms, Average = 1799ms
Click to expand...
 
I'd like to thank MrBeep for taking this over the weekend, but my problem still persists after a port reset.


Ping statistics for 80.91.249.71:
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1576ms, Maximum = 1783ms, Average = 1692ms

tracert google.com

Tracing route to google.com [173.194.36.104]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 21 ms 20 ms 22 ms bronberg-esr-2.neoinx.net [41.216.197.65]
3 * * * Request timed out.
4 25 ms 23 ms 45 ms grzisg01-ms-50.neoinx.net [41.216.193.177]
5 27 ms 27 ms 25 ms sainetcr02-eth2-vlan215.neoinx.net [41.216.193.1
90]
6 36 ms 24 ms 26 ms grzcr01-eth1.neoinx.net [41.216.193.1]
7 28 ms 26 ms 25 ms grzbr01.neoinx.net [41.216.193.14]
8 25 ms 29 ms 27 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.11
0.45]
9 172 ms 169 ms 171 ms hkg-ip-dir-hongkong-pos-4-0-2.telkom-ipnet.co.za
[196.43.9.6]
10 1667 ms 1567 ms 1649 ms 72.14.196.129
11 1480 ms 1558 ms 1699 ms 209.85.241.58
12 1660 ms 1665 ms 1706 ms 72.14.239.68
13 1502 ms 1366 ms 1383 ms 209.85.242.251
14 1387 ms 1513 ms 1655 ms 209.85.250.127
15 1617 ms 1532 ms 1533 ms 216.239.43.81
16 372 ms 372 ms 376 ms 216.239.46.214
17 1776 ms 1851 ms * 209.85.250.55
18 1857 ms 1782 ms 1673 ms 209.85.251.62
19 1796 ms 1586 ms 1615 ms 173.194.36.104

Trace complete.
 
Last edited:
I have just signed up for the R399 deal, also being routed via hong kong. Did you manage to come right yet?
 
Phenomenon said:
I'd like to thank MrBeep for taking this over the weekend, but my problem still persists after a port reset.


Ping statistics for 80.91.249.71:
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1576ms, Maximum = 1783ms, Average = 1692ms

tracert google.com

Tracing route to google.com [173.194.36.104]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 21 ms 20 ms 22 ms bronberg-esr-2.neoinx.net [41.216.197.65]
3 * * * Request timed out.
4 25 ms 23 ms 45 ms grzisg01-ms-50.neoinx.net [41.216.193.177]
5 27 ms 27 ms 25 ms sainetcr02-eth2-vlan215.neoinx.net [41.216.193.1
90]
6 36 ms 24 ms 26 ms grzcr01-eth1.neoinx.net [41.216.193.1]
7 28 ms 26 ms 25 ms grzbr01.neoinx.net [41.216.193.14]
8 25 ms 29 ms 27 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.11
0.45]
9 172 ms 169 ms 171 ms hkg-ip-dir-hongkong-pos-4-0-2.telkom-ipnet.co.za
[196.43.9.6]
10 1667 ms 1567 ms 1649 ms 72.14.196.129
11 1480 ms 1558 ms 1699 ms 209.85.241.58
12 1660 ms 1665 ms 1706 ms 72.14.239.68
13 1502 ms 1366 ms 1383 ms 209.85.242.251
14 1387 ms 1513 ms 1655 ms 209.85.250.127
15 1617 ms 1532 ms 1533 ms 216.239.43.81
16 372 ms 372 ms 376 ms 216.239.46.214
17 1776 ms 1851 ms * 209.85.250.55
18 1857 ms 1782 ms 1673 ms 209.85.251.62
19 1796 ms 1586 ms 1615 ms 173.194.36.104

Trace complete.
Click to expand...

That looks like the Neology backbone to me on which your account is based. Rather ask MrBeep to switch you to a different backbone, like IS or Mweb and see what get after that.
 
Is it just me or are International speeds horrible today?
 
My OpenWEB Gold 384k was pretty bad around 11-ish this morning but now it seems to be working ok again...
 
I was switched to the IS backbone, so far so good (300ms instead of 250ms international pings, but no more 1600ms pings either =D).
 
The international is indeed aslight bit ****tier today than usual, but not enough really to be alarmed.
At least not yet alarming to me.
 
This is my speed atm with a normal uncapped account and a 4Mbps line testing with speedtest to New York:

908579058.png


Can someone else with the same line and account also please post a speedtest to the same server? :o

EDIT: Tada, and here is my local speeds atm:

908603311.png
 
Last edited:
Anyone with IS, please post same.

@MrBeep, is it just me or is there a known problem with IS?
 
Last edited:
Voodoo said:
Anyone with IS, please post same.

@MrBeep, is it just me or is there a known problem with IS?
Click to expand...

Have you tried with another ISP account (if you have like a backup one), just to rule out the problem with your line (maybe Telkom is working on your exchange to upgrade you to 10mbps :P).
 
cyberarmy said:
Have you tried with another ISP account (if you have like a backup one), just to rule out the problem with your line (maybe Telkom is working on your exchange to upgrade you to 10mbps :P).
Click to expand...
Yes, tested with WebAfrica account, no problem with my line. :( Just my Openweb account.

908781419.png
 
is paying by credit card supposed to give instant activation?
 
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