Openweb Uncapped Feedback

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I'm on a 4MB Openweb account (Openweb network) and a buddy of mine is on the VB network...really pissed off with the Openweb account performance and he is paying the exact same as me...I cannot get more than 2MB no matter what I do and speeds is irratic - I tried his account over the weekend and it runs at full line speed. Something is not well on the Openweb realm

Guz
 
Dear IS Customer

We are experiencing the following service event:

AFFECTED SERVICES: ADSL
AFFECTED POPS: National
GRADE OF SERVICE IMPACT: Minor
SERVICE IMPACT: Increased latency
CAUSE OF EVENT: Cause unknown
TIME: 25-10-10 10h22
OUR REF: N/A
CURRENT STATUS: Investigating
ATTENDING: IS engineers

ADDITIONAL INFORMATION:
None
 
Is this the thread for Uncapped Gold? I'd like to monitor it while my last month of MWEB pans out (next month)
 
Dear IS Customer

We are experiencing the following service event:

AFFECTED SERVICES: ADSL
AFFECTED POPS: National
GRADE OF SERVICE IMPACT: Minor
SERVICE IMPACT: Increased latency
CAUSE OF EVENT: Cause unknown
TIME: 25-10-10 10h22
OUR REF: N/A
CURRENT STATUS: Investigating
ATTENDING: IS engineers

ADDITIONAL INFORMATION:
None

Hi MrBeep

Does the Openweb.co.za realm use the IS network?

Thanks
Guz
 
Dear Guzilam

Please note that you would have to contact Openweb with regards to your question, as we are not familiar with their networks.

Regards,
Mweb
 
Hi MrBeep

Does the Openweb.co.za realm use the IS network?

Thanks
Guz

Dear Guzilam

Please note that you would have to contact Openweb with regards to your question, as we are not familiar with their networks.

Regards,
Mweb

I'm confused - isn't that what he did? Or is "MWEB Operations" lost? This is the Openweb thread.
 
384k Gold Uncapped and it's running about as quickly as tar. Average from yesterday morning 2am is a whopping 7kb. MrBeep, something going on here? Please don't tell me the OpenWeb dream is over :D :D
 
384k Gold Uncapped and it's running about as quickly as tar. Average from yesterday morning 2am is a whopping 7kb. MrBeep, something going on here? Please don't tell me the OpenWeb dream is over :D :D

Weird?
Local - Cape Town:


International - New York:
 
Lemme try some stuff again and see if that cures it. I'm just used to networks falling over for no reason I suppose :D :D

*pushes out of old mindset*
 
1005584509.png

1005586437.png


Local looks good and international looks ok but for the last 2-3 days, when I load pages they just stop loading all of a sudden. Not so very stable...
 
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