Option Card problems

Sidelong

Active Member
Joined
Jun 22, 2005
Messages
86
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0
Location
Hilton, KZN
Hi V3G,

Just gone through your excellent FAQ again and in keeping with the request to "post sooner rather than later" here is a summary of what trouble I am having at the moment. Hopefully this thread will also include the resolution at the end of the day. ;)

I have also noticed other forumites appear to have the same issue (if it has been resolved and I have missed it - apologies!)

I have an option card and I have upgraded to the latest firmware. I am NOT using the dash software (used it to set up the connections and now leave it off).

PROBLEMS:

1) connections do not disconnect. Have to do a hard reboot (or a VERY slow soft restart ... eg 15minutes). This is an issue because you cannot try disconnecting and reconnecting to improve speeds. (NOTE: This seems to have got worse over time. After I did the SIM swap to the 64k, this was much better - Friday last week. Since then it has deteriorated to not doing it at all. This puzzles me ... what could change over time ?? :confused: )

2) sending large emails is an issue ... last night my total upload was over 17MB trying to send a 3MB email. With the new firmware managed to ZIP and split and send 4 150kB emails. (This may not be a card issue, perhaps smtp is ailing at the moment, but I don't know if this is new because I haven't needed to send large mail before.)

CONFIG:

Win XP Pro SP2, using Outlook XP for mail. Acer Travelmate 2.66GHz, 512MB
GPRS ONLY - I have no 3G out here :(

I have contacted 155 (2 days ago) and they have logged the fault. To date they are blaming intermittent GPRS issues for the mail. I have not logged the disconnect issue yet - will do so now.

Thanks in advance.
 
Hi,

We had a spate of GPRS related problems in Gauteng a while ago, these were resolved but I think this is what 155 is referring to. Will check if your area could be affected by the same symptoms.

What happens when you try and sens a large mail? Maybe PM me with more details.
 
I just tried all the above in a different, 3G-enabled location (Pietermaritzburg). The connections now connect and disconnect normally and I can happily send larger files (just received a Michael Naicker MP3 I used as a test :) )

This tells me it's not the card or the laptop but that it must be a tower-related issue. Although I have good signal at home, could the tower distance be the culprit (the nearest tower is Balgowan Valley ... which is about 7km from my house).

Should I invest in an aerial?
 
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