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Will this email address work for customs / tax complaints in general, or only when it's being collected by SAPO? I'm try to understand why customs / vat on $7.44 item comes to R120.First take it up with your local Post Office ask to speak to the branch manager and if they unwilling to assist/help you lodge a complaint to ICASA [email protected]
Thanks for the links. When I started bringing in semiconductors about 10 years ago, I'm pretty sure they were supposed to be duty free. Back then I used SAPO and often there were no charges at all. Then they started with the handling fees, and sometimes customs and vat as well. It all went downhill from there with parcels vanishing forever after arriving in SA. Even if we know we are in the right, they know the time and effort it takes to fight them will far exceed the value of the goods. Think of it as a kind of psychological warfare designed to wear you down.@ChrisDC58
Meili Logistics doesn't have a clue on how to calculate customs duty.
They are asking me for more than 50% of the purchase price of an item that is duty free (network equipment), i.e., only has customs VAT plus Speed AF handling charges.
Either that or they have mixed up the calculation of customs duty and vat for my order with that for someone else's order.
You can ask the AI chatbot on sars.gov.za to lookup the tarrif code. Then lookup the duty for that tarrif heading / subheading in the appropriate schedule:
For example Ordinary Customs Duty:
On a Saturday? Great service from The Courier Guy.Received my speedaf package today
Its a December thing. All couriers do it, otherwise they can't keep up with the December load.On a Saturday? Great service from The Courier Guy.
I'm in a battle with Aliexpress bought a small two way radio and the seller gave me a Fedex IP tracking that belong to a Company in Cape Town, how on earth did he manage to obtain such a valid Fedex tracking number, the shipment is at their Cape Town Hub (16kg! hows that for a small two way radio?)
I've also tried to do that - just got trapped in an endless loop of links linking to links.Anyone knows how to chat with a human at Aliexpress? Thanks
Yip terrible customer service no email supportI've also tried to do that - just got trapped in an endless loop of links linking to links.
Have you contacted the seller yet?Yip terrible customer service no email support
Which option did you pick to get speedaf?Have you contacted the seller yet?
Yes days ago and his website/store is offline seems that Aliexpress closed his storeHave you contacted the seller yet?
Agreed, mine was free shipping at the time. Seller has subsequently raised the price of the goods and there is now a separate shipping charge. I went through the motions of buying again and this is what the current options are - see attached.Honestly, will show you, but it is completely random and up to the seller.
Chose AliExpress standard shipping.
View attachment 1781342
As shown on my order:
View attachment 1781343