Outlook: can't receive mail

[Pooky]

...with telkomsa email address.

I can access it on the telkom webmail, but it won't receive in Outlook!

 

[w1z4rd]

Well thanks for the complete lack of useful information. Hope someone can look into a glass ball and resolve this for you. Perhaps if you try tell us what your settings are.... what network you are on, etc etc... then someone can help you?

 

[Pooky]

Well thanks for the complete lack of useful information. Hope someone can look into a glass ball and resolve this for you. Perhaps if you try tell us what your settings are.... what network you are on, etc etc... then someone can help you?

LOL I guess so.

I'm on telkom as my isp. It is a telkomsa email account. I haven't changed any settings in my Outlook.

What else do you need?

 

[KALSTER]

What incoming mail server do you use? Outgoing should be smtp.saix.net (better than the telkomsa one) and incoming should be pop3.telkomsa.net .

 

[czc]

Are you by any chance using a prepaid data voucher from axxess for example?

 

[LazyLion]

Your doohicky has come unscrewed from the flange wheel. Screw it back on tight and bob's your uncle.

 

[w1z4rd]

Your doohicky has come unscrewed from the flange wheel. Screw it back on tight and bob's your uncle.

I thought it was either that or a problem with the baarnakle cog. Those things play up all the time.

 

[Pooky]

What incoming mail server do you use? Outgoing should be smtp.saix.net (better than the telkomsa one) and incoming should be pop3.telkomsa.net .

Yeah using the pop3 one.

Have changed the saix one but the problem seems to be with receiving, although for some odd reason it's working now.

Are you by any chance using a prepaid data voucher from axxess for example?

Nope.

 

[LazyLion]

I thought it was either that or a problem with the baarnakle cog. Those things play up all the time.

I've got one of the new ones that has the four bolt-down de-frongle snaps. They are cool. My e-mail always come through (except when the freon stabiliser overheats).

 

[czc]

Maybe it's just one of telkoms usual downtimes then.