Outsurance R400 rip-off!!

rakabos3 said:
The Terms and Conditions seem clear. I dont understand what the issue is?
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Tander said:
I called them for cheaper insurance - they weren't. When I asked for my R400 = I was told "Sorry, you requested a quote a few months ago, therefor don't qualify"

Even though, when I called a few months ago, I didn't get any cash back. I was just shopping for insurance.

Anyway, it didn't bother me enough to make a fuss about it. However, in this case - the T & C's are clear - therefore there isn;t an issue here?
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I could not find the T&Cs and the ad on their site did not have any links to it ... so it felt like the salesman was pulling a fast one ... in any case ... time to move on :)
 
I think the OP has been properly pwnd in this thread and should be closed to avoid further insult :D
 
We are truly concerned to note the various mentions and confirm receipt of such.

Thank you for bring your concerns to our attention and assure you, the present R400.00 campaign will be honored should the prescribed T&C's be adhered to.

As noted on our web site, please see the following link http://www.outsurance.co.za/r400promo/ ,various T&C's are noted thus, should a client qualify the respective payment would be made.

Please note the following condition as per our T&C's, "Only one payment will be made per person f or the entire duration of this and any similar OUTsurance promotions" would thus not be eligible for the R400.00 promotion.

Please feel free to mail me your particulars should you wish to discuss any further concerns.

Regards
Johnny Nel

OUTsurance
Client Relations Manager

[email protected]
 
Johnny_OUTsurance said:
We are truly concerned to note the various mentions and confirm receipt of such.

Thank you for bring your concerns to our attention and assure you, the present R400.00 campaign will be honored should the prescribed T&C's be adhered to.

As noted on our web site, please see the following link http://www.outsurance.co.za/r400promo/ ,various T&C's are noted thus, should a client qualify the respective payment would be made.

Please note the following condition as per our T&C's, "Only one payment will be made per person f or the entire duration of this and any similar OUTsurance promotions" would thus not be eligible for the R400.00 promotion.

Please feel free to mail me your particulars should you wish to discuss any further concerns.

Regards
Johnny Nel

OUTsurance
Client Relations Manager

[email protected]
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can you update your system to 1st check with the ID number before wasting 30 minutes on completing client details who already got the stipend?
 
Johnny_OUTsurance said:
We are truly concerned to note the various mentions and confirm receipt of such.

Thank you for bring your concerns to our attention and assure you, the present R400.00 campaign will be honored should the prescribed T&C's be adhered to.

As noted on our web site, please see the following link http://www.outsurance.co.za/r400promo/ ,various T&C's are noted thus, should a client qualify the respective payment would be made.

Please note the following condition as per our T&C's, "Only one payment will be made per person f or the entire duration of this and any similar OUTsurance promotions" would thus not be eligible for the R400.00 promotion.

Please feel free to mail me your particulars should you wish to discuss any further concerns.

Regards
Johnny Nel

OUTsurance
Client Relations Manager

[email protected]
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Hi! Didn't know outsurance had a represenatative here. I want to have my premiums re-assesed but the guy on the phone said it couldn't be done. I don't believe him. IS this true?
 
Have submitted more summons to Outsurance than any other SA Insurance Co. Often their reasons for declining claims are suspect or downright shady. The other trick is to string claimants along, particularly when a third party is claiming for instance, a car repair caused by damage due to an accident with an Outsurance insured car. One client had her R800000 Audi written off and since she was a recent immigrant, had a R62500 excess. It took 3 years to get the money from Outsurance and we won costs as well. An Outsurance insured truck smashed into the car which was parked in Kloof Nek Road.
 
louisek said:
Have submitted more summons to Outsurance than any other SA Insurance Co. Often their reasons for declining claims are suspect or downright shady. The other trick is to string claimants along, particularly when a third party is claiming for instance, a car repair caused by damage due to an accident with an Outsurance insured car. One client had her R800000 Audi written off and since she was a recent immigrant, had a R62500 excess. It took 3 years to get the money from Outsurance and we won costs as well. An Outsurance insured truck smashed into the car which was parked in Kloof Nek Road.
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Why are you revealing so much information? :wtf:
 
Johnny_OUTsurance said:
We are truly concerned to note the various mentions and confirm receipt of such.

Thank you for bring your concerns to our attention and assure you, the present R400.00 campaign will be honored should the prescribed T&C's be adhered to.

As noted on our web site, please see the following link http://www.outsurance.co.za/r400promo/ ,various T&C's are noted thus, should a client qualify the respective payment would be made.

Please note the following condition as per our T&C's, "Only one payment will be made per person f or the entire duration of this and any similar OUTsurance promotions" would thus not be eligible for the R400.00 promotion.

Please feel free to mail me your particulars should you wish to discuss any further concerns.

Regards
Johnny Nel

OUTsurance
Client Relations Manager

[email protected]
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thanks for the response .... i am fine with the outcome .... was more interested with the fact that I could not see your Terms and Conditions, so that I could verify the agents conclusion
Anyways ... I generally shop around every year to see that I am getting the best deal possible, this promo is a good reminder :)
 
No clients name, no case details, so don't get excited. I do not like dodgy insurance co staff who deliberately take advantage of the general public's lack of experience and fob them off with often ridiculous excuses in order not to pay claims. If any of those staff had been working for Lloyds of London, they would have been out on their ear. In my firm, ethics come first second and third, no compromise.
 
louisek said:
No clients name, no case details, so don't get excited. I do not like dodgy insurance co staff who deliberately take advantage of the general public's lack of experience and fob them off with often ridiculous excuses in order not to pay claims. If any of those staff had been working for Lloyds of London, they would have been out on their ear. In my firm, ethics come first second and third, no compromise.
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What comes fourth?
 
louisek said:
No clients name, no case details, so don't get excited. I do not like dodgy insurance co staff who deliberately take advantage of the general public's lack of experience and fob them off with often ridiculous excuses in order not to pay claims. If any of those staff had been working for Lloyds of London, they would have been out on their ear. In my firm, ethics come first second and third, no compromise.
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Do your firm offers car insurance?
 
They won't give me money because I already have insurance with them - for my mountain bike! Losers jus make balls excuses. If my bike gets stolen who knows if they will even payout... Skelim indeed.
 
Maybe you are high risk :erm:


They lowered all my premiums by half up to third and are better than where they were.

lucifir said:
I saw the billboard with this promotion, that if they do not beat your current premium, they will pay you R400.
So I entered all the details on the website and the agent called me.
Went through the whole spiel and eventually got a qoute at least 3 times my current premium, then the guys says, but you already got a payment of R200 previously on this promotion.
So I said that was a year ago and this is a new promo, but apparently not and I just wasted 30 mins :(
Also, the promo says T&C apply, but there is no where that I can see what the T&Cs are ... very dodgy for a supposedly reputable company!!

So a warning to all others that got the R200 ... do not waste your time!!
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Wont recommend outsurance to anyone. Did this whole thing back when it was still R200. Heard it on 5fm for the first time on DJ Fresh's show at about 16h30 the one day. So gave outsurance a buzz. Turned out they couldnt beet my insurance so when i querried if they would give the agreed advert amount they informed me that this special was only starting the following month. Dam liars. Still waiting for my R200 outsurance.......
 
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