PC Link Computers: Legit?

Bought a Hard drive from them, two weeks later it hadn't arrived. Emailed them and they said it was lost in transit. Then they said the price was too low for new stock and so offered to refund me. Which they did. But I had to chase them and ended up with no hard drive after 3 weeks.
 
Paul Bedford said:
My first purchase from them arrived, albeit a bit late so I thought I would be safe to make another purchase. They took my money, didn't deliver anything and didn't respond to any attempts at contacting them. I eventually sent them an email, copied to Payfast their payment provider, saying I was going to lay fraud charges against them, and Payfast for facilitating the fraud. I don't know what happened between them and Payfast, but Payfast refunded me in full within 48 hours.
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Nice!
 
Just a quick update. My delivery arrived yesterday.

So that's:

Order placed on Oct 5th (late afternoon)
Arrived Oct 11th (morning)

JHB --> CPT

Not a bad experience - now hopefully no RMA needed...
 
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Strange, there is pclinkshop.com & pclinkshop.co.za
They are different web sites, why would you not just redirect to a single site.

Anyway I bought from them a few years ago and didn't have a problem, but that was then.
 
schuits said:
Strange, there is pclinkshop.com & pclinkshop.co.za
They are different web sites, why would you not just redirect to a single site.

Anyway I bought from them a few years ago and didn't have a problem, but that was then.
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Is it the same company though?
 
schuits said:
Strange, there is pclinkshop.com & pclinkshop.co.za
They are different web sites, why would you not just redirect to a single site.

Anyway I bought from them a few years ago and didn't have a problem, but that was then.
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.co.za = local stock, .com = import stock

The .co.za = fast'ish
The .com = slow as import / delays etc

Same company, this has been discussed before.
 
I just bought a monitor from them. It was delivered after 4 days. Not bad. Only thing is you don't get any notifications for shipping or anything like that. The courier just showed up on the day.
 
*** - Update 22 Nov - I have received a full refund
** Update 19 Nov - was cc'd on an email to Payfast authorising a refund to me

Paid R1163 for a laptop battery to PC-Link on 25 August. Nothing received 45 days later and no communication. On mentioning reversing the charge with my bank on 8 November they cancelled the order today. No credit received yet on my card but hopefully it will pitch up there in 45 days or so. No apology, no cancellation. Weird.

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Just learnt this lesson the hard hard way.
Tried to order the Anker Soundcore Motion Boom listed on their website. After waiting almost 2 months a completely different no-name speaker arrived. Their non existent customer service means we now face an uphill battle returning the current item and getting a refund.

We have now logged a complaint with the CGSO
 
We ordered a Seagate Ironwolf Pro 8TB NAS drive from them in the last week of October. It took about 10 working days to get delivered. Popped it into the NAS, it was dead. The couriers then picked up the HDD on the same day and after a lot of emails the "supplier" sent a replacement unit that we received today (one month later). The replacement that they sent is a f$%^*&^ 4TB Seagate Skyhawk, a surveillance HDD. Now the emails have to start again, the last time I will be ordering anything from them.
 
orkoza said:
We ordered a Seagate Ironwolf Pro 8TB NAS drive from them in the last week of October. It took about 10 working days to get delivered. Popped it into the NAS, it was dead. The couriers then picked up the HDD on the same day and after a lot of emails the "supplier" sent a replacement unit that we received today (one month later). The replacement that they sent is a f$%^*&^ 4TB Seagate Skyhawk, a surveillance HDD. Now the emails have to start again, the last time I will be ordering anything from them.
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Maybe you should have properly installed the hard drives instead of popping them in?
 
Grubscrew said:
How far were they off with their delivery times?
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Never delivered. Gave me stories for weeks on end about the finance people not being in the office, hence no refunds being done. Phones went unanswered all the time. They should be avoided like the plague!
 
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