Please rate Web Africa

Please rate Web Africa on performance (speed and latency), support and value for mone

  • 5 – Excellent (much better than expected)

    Votes: 59 31.6%

  • 4 – Good (better than expected)

    Votes: 62 33.2%

  • 3 – Fair (exactly as expected)

    Votes: 33 17.6%

  • 2 – Bad (worse than expected)

    Votes: 22 11.8%

  • 1 – Pathetic (much worse than expected)

    Votes: 11 5.9%
  • Total voters
    187
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I am very happy with the DSL service, I am limited to 4mb by Telkom's ageing urban exchange infrastructure but I get the maximum speed on the 4mb link and have had zero Web Africa downtime (SEACOM outages are out of their control).
 
Performance ,Very good international latency, speeds are on fastest out of all my isps', streaming things like youtube don't buffer.


Value, 30 mybb special, cheapest per gig out there, 100gig after hour bonus, steam server

Support, responsive, my only gripe is the monthly hiccup we have towards the end of the month lately.
 
Webafrica has been providing me with very good service from day one. Speedy support, etc. They were pushing to get Steam servers locally (and I think they have), but some clearer communication on this and the status of it would be helpfull.
 
Speed: 4
Latency: 4
Support: 5
Reliability/Uptime:Excellent, few minor issue with downtime, but nothing significant.
Value for money: Very Good
Overall: Always been very happy, that hasn't changed, look forward to continuing the relationship.
Account: 10GB + 40GB after hours
 
I am happy overall but I do experience slow downs during the day.

I also got kicked from EA's servers last night whilst playing ME3 MP. Went to check my internet and it was dead slow. :(

As said, overall I am happy.
 
Speed: 4
Latency: 5
Support: 4
Value for money: 5 (see below)
Overall: Best out of the 3 ISPs I've been with.

4Meg ADSL on a RedAfrica Account
 
Speed: Good (4)
Latency: fantastic (5)
Support: very prompt and very helpful (5)
Value for money: good (4)
Overall: very happy. Have recommended WA to friends and colleagues (5)

Account: 1mbps home uncapped
 
Speed: Good. Can only sync at 3Mbps on a 10Mbps line, but that's not their fault. Downloading, I always max out my line. Streaming video is very erratic, but mostly inferior to other ISP accounts.

Latency: Fantastic.

Support: Good, although they're just as annoying as other help desks by taking you through the full "diagnostic" process: Reboot your router, check your phone line, etc.

Value for money: Just use their specials, so excellent value for money.

Overall: Generally happy - except for the speed issues above. I usually recommend WA to friends and colleagues.

Account: 10 Mbps 50 GB Titan ADSL and 30GB + 100GB RedAfrica special.
 
Speed: 4/5
Latency: 3/5
Support: 5/5
Value for money: 4/5
Overall: 4/5
 
Speed: 4
Latency: 3
Support: 3
Value for money: 5 (mybb special)
Overall: Moderately happy.
 
A high 5 for our Webafricans on my Redafrican account in the Southern African part of Africa. No other ISP can offer the best deal in South Africa. R199 for 30GB + 100GB DL+.

Speed: 5
Latency: 5
Support: 5
Value for money: 5 (mybb special)
Overall: Extremely Happy Chappy

I rest my case
 
KOPITE said:
A high 5 for our Webafricans on my Redafrican account in the Southern African part of Africa. No other ISP can offer the best deal in South Africa. R199 for 30GB + 100GB DL+.

Speed: 5
Latency: 5
Support: 5
Value for money: 5 (mybb special)
Overall: Extremely Happy Chappy

I rest my case
Click to expand...

Registered just to take part in the poll? Sure looks dodgy...
 
KOPITE said:
A high 5 for our Webafricans on my Redafrican account in the Southern African part of Africa. No other ISP can offer the best deal in South Africa. R199 for 30GB + 100GB DL+.

Speed: 5
Latency: 5
Support: 5
Value for money: 5 (mybb special)
Overall: Extremely Happy Chappy

I rest my case
Click to expand...

Very suspect - for the special did you not have to have a certain number of posts and also it was last year, yet you are a new member.
I am sure there are a few responses here that are questionable and I would go so far as to say invalid.
 
Fulton17 said:
Very suspect - for the special did you not have to have a certain number of posts and also it was last year, yet you are a new member.
I am sure there are a few responses here that are questionable and I would go so far as to say invalid.
Click to expand...

There's probably mails being sent out as: "win an ipad, vote for us at myb" ;)
 
Speed: Fantastic
Latency: Perfect
Support: Great. Very helpful and prompt.
Value for money: Yes! Packages for every pocket.
Overall satisfaction: Very satisfed.

Web Africa, please restore FreeZone...
 
Fulton17 said:
Very suspect - for the special did you not have to have a certain number of posts and also it was last year, yet you are a new member.
I am sure there are a few responses here that are questionable and I would go so far as to say invalid.
Click to expand...

Like yours maybe :p
 
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