Please walk me through getting an importer/export code

Creag

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Email these guys, I have delt with them before, they cost a bit, but they send you a list of docs, and check everything and stand in the Sars que.
Bookmarked.

You never know that SAPO might get their shyte together one day and international shipping will be fast an efficient. Unicorns. Unicorns. I know.

:(
 

airborne

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Does the utility bill for proof of residence need to be an original or will they accept a print from Pdf?
 

Cav5034

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Thanks, that's very helpful.
That's quite a list, someone mentioned they only accept utility bills for the proof of residence, that list even mentions "Telephone account (All networks)Less than 3 months old"

Which I'm assuming means a cellphone contract account is fine, which will make this a whole lot easier?
Yeah but remember you dealing with a person at SARS... they can be difficult at times and not accept something that technically is acceptable.

I would call ahead before just pitching up at a branch. My tax guy said they have stopped walk in customers for some reason, might just be the PE branch tho. Rather be safe than sorry.
 

airborne

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Yeah but remember you dealing with a person at SARS... they can be difficult at times and not accept something that technically is acceptable.

I would call ahead before just pitching up at a branch. My tax guy said they have stopped walk in customers for some reason, might just be the PE branch tho. Rather be safe than sorry.
Good points on both counts, hopefully they answer their phones.
Actually a trick I learnt is to phone branches in smaller towns when you need help like this, they answer the phone and are normally much more helpful
 

humbledryer

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Good points on both counts, hopefully they answer their phones.
Actually a trick I learnt is to phone branches in smaller towns when you need help like this, they answer the phone and are normally much more helpful

How did it go?

I'm just in the process of getting my documents together and also plan to only go once.

Do you perhaps know what I can show if I don't have a Telkom line or cell contract, as I'm on pay as you go?

Also wondering if I need all of these or just the ones that apply to my situation
  • VAT, IT, PAYE, SDL, UIF letters from SARS to confirm revenue registration details;
 
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airborne

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How did it go?

I'm just in the process of getting my documents together and also plan to only go once.

Do you perhaps know what I can show if I don't have a Telkom line or cell contract, as I'm on pay as you go?

Also wondering if I need all of these or just the ones that apply to my situation
  • VAT, IT, PAYE, SDL, UIF letters from SARS to confirm revenue registration details;
Haven't gone yet, need to go in the next week or 2, I'll update the thread once I've gone, if you go before me please reply with an update on how it went.
 

humbledryer

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Haven't gone yet, need to go in the next week or 2, I'll update the thread once I've gone, if you go before me please reply with an update on how it went.

I was at SARS Customs & Excise in Cape Town CBD and the lady I dealt with said these docs are all good:

Proof of bank account. Or a bank statement with your account details on. I printed mine and had it stamped at Capitec.

Proof of contact details. An affadavit form from the police station stating that my number is prepaid number. Never had to do affadavit before. They have the forms there. It was very quick and painless.

Current DA 185 form. The one printed last week from the SARS site was an old form. She said to check the date if you get a form online because they don't always remove old forms. I asked her to give me one since I was there so I can't confirm that the new one is online. She said she thinks it is.

Tax compliance certificate. I got mine on e-filing.

Letter of consent. Stating that you're applying for an import code.

Not good:

Proof of address
. I used the CRA01 form from the SARS website with a relative's electricity bill since I don't have any utilities or contracts in my name. She said it doesn't work for customs and excise and I would need to get an affadavit from the person whose name the statement is in.

You can e-mail your application to this address.
clientinterface1wc@sars.gov.za

I'll probably do it in person because it's sort of on my walk to work
 

airborne

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@humbledryer did SARS mention what proof of residence is acceptable?
Would a statement from a cellphone contract work?

Thanks for mentioning the email option, I never thought of that but it makes sense with COVID, has anyone done an application via email?

If that works it would be awesome!!
 

humbledryer

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@humbledryer did SARS mention what proof of residence is acceptable?
Would a statement from a cellphone contract work?

Thanks for mentioning the email option, I never thought of that but it makes sense with COVID, has anyone done an application via email?

If that works it would be awesome!!
I didn't actually ask because she said that the electricity bill was fine. I would just try by email application with your cell contract. Hopefully they'll get back to you soon if it's not accepted. I'll try to go again on Friday and find out for you.
 

airborne

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I didn't actually ask because she said that the electricity bill was fine. I would just try by email application with your cell contract. Hopefully they'll get back to you soon if it's not accepted. I'll try to go again on Friday and find out for you.
Thanks, I'd appreciate that, why would they not accept the CRA01 form, because that has to be signed and filled out by the person who the electricity bill is in?
 

humbledryer

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Thanks, I'd appreciate that, why would they not accept the CRA01 form, because that has to be signed and filled out by the person who the electricity bill is in?
Good question - it actually was completed by the person whose name the bill is in. She couldn't really explain why it isn't accepted for this application.

I already had it because I used it a few months ago. The money owed to me from my tax return was stopped because my bank details changed. They needed proof of address and bank statements. It worked fine for that so beats me why it won't work for this
 
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