No worries. My internet was playing games with me yesterday so wasn't sure if the reply went through.
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Plex Supersport Addon
- Thread starter DrJohnZoidberg
- Start date
No worries. My internet was playing games with me yesterday so wasn't sure if the reply went through.
DrJohnZoidberg
Honorary Master
Hey dude, sorry I'm a dumbass. I need the log file from your client machine too - this should be in: C:\Users\yourusername\AppData\Local\Plex\
OK cool. There were two log files; Plex Log and Plex Log Old - I have uploaded them to the same Google Drive Folder as the other two Log files I sent, let me know if you have any trouble accessing them.
DrJohnZoidberg
Honorary Master
Cool, will check now.
DrJohnZoidberg
Honorary Master
I can't find any record of the plugin being used in these two player logs. Plex only keeps two revisions of the log files and creates a new one every time you start Plex. What you need to do is make sure Plex is closed, then open it and run the plugin and play a few highlight streams then you can close Plex and upload that Plex.log file.
Ahhh OK. Yeah I was opening and closing Plex last night quite often to see if I could geet the problem worked out. When I return I will close Plex down completely then re-open it and play a few streams and then send you the new logs. Thanks again for the help.
OK, I started Plex and played a few streams. Have uploaded the log files to Google Drive. What was very weird was all the streams displayed the green screen again but could hear the commentary except for one stream, I could see the picture and hear the commentary - not sure how that happened???
DrJohnZoidberg
Honorary Master
Didn't see that last post, will check for you today. I want to fix some code to get it working in Plex\Web and the new Android client but I don't think will help with your issue at all. From the sounds of it it sounds like the stream is playing fine on your side - it's just not being displayed correctly once it gets there.
DrJohnZoidberg
Honorary Master
Okay, I don't see anything wrong in the logs. It has to be either a video card issue (driver) or a video codec issue. What graphics card are you using? If you have a GPU control panel maybe you could try tweaking some settings in there while playing the stream back.
I can also confirm that I have tested the plugin on a Windows machine and it works fine on my side.
Here is the stream info from your logs:
Code:
19:50:50 T:920 M:34% NOTICE: Creating InputStream
19:50:51 T:920 M:34% NOTICE: Creating Demuxer
19:50:51 T:920 M:34% NOTICE: Metadata:
19:50:51 T:920 M:34% NOTICE: duration 300.00
19:50:51 T:920 M:34% NOTICE: moovPosition 36.00
19:50:51 T:920 M:34% NOTICE: width 536.00
19:50:51 T:920 M:34% NOTICE: height 400.00
19:50:51 T:920 M:34% NOTICE: videocodecid avc1
19:50:51 T:920 M:34% NOTICE: audiocodecid mp4a
19:50:51 T:920 M:34% NOTICE: avcprofile 77.00
19:50:51 T:920 M:34% NOTICE: avclevel 30.00
19:50:51 T:920 M:34% NOTICE: aacaot 2.00
19:50:51 T:920 M:34% NOTICE: videoframerate 25.00
19:50:51 T:920 M:34% NOTICE: audiosamplerate 44100.00
19:50:51 T:920 M:34% NOTICE: audiochannels 2.00
19:50:51 T:920 M:34% NOTICE: trackinfo:
19:50:51 T:920 M:34% NOTICE: length 750000.00
19:50:51 T:920 M:34% NOTICE: timescale 2500.00
19:50:51 T:920 M:34% NOTICE: sampledescription:
19:50:51 T:920 M:34% NOTICE: sampletype avc1
19:50:51 T:920 M:34% NOTICE: length 13229056.00
19:50:51 T:920 M:34% NOTICE: timescale 44100.00
19:50:51 T:920 M:34% NOTICE: sampledescription:
19:50:51 T:920 M:34% NOTICE: sampletype mp4a
19:50:51 T:920 M:34% NOTICE: length 600.00
19:50:51 T:920 M:34% NOTICE: timescale 600.00
19:50:51 T:920 M:34% NOTICE: sampledescription:
19:50:51 T:920 M:34% NOTICE: length 600.00
19:50:51 T:920 M:34% NOTICE: timescale 600.00
19:50:51 T:920 M:34% NOTICE: sampledescription:
19:50:52 T:920 M:34% NOTICE: Aggregate bitrate = 0, file bitrate = 0.
19:50:52 T:920 M:34% NOTICE: Opening video stream: 0 source: 256
19:50:52 T:920 M:34% NOTICE: Creating video codec with codec id: 28
19:50:52 T:920 M:34% NOTICE: CDVDVideoCodecFFmpeg::Open() Using codec: H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
19:50:52 T:920 M:34% NOTICE: Creating video thread
19:50:52 T:920 M:34% NOTICE: Opening audio stream: 1 source: 256
19:50:52 T:920 M:34% NOTICE: Finding audio codec for: 86018
19:50:52 T:5228 M:34% NOTICE: running thread: video_thread
19:50:52 T:920 M:34% NOTICE: Creating audio thread
19:50:52 T:2292 M:34% NOTICE: running thread: CDVDPlayerAudio::Process()
19:50:52 T:2292 M:34% NOTICE: Creating audio device with codec id: 86018, channels: 2, sample rate: 44100, no pass-through
19:50:52 T:5228 M:35% NOTICE: fps: 25.000000, pwidth: 536, pheight: 400, dwidth: 536, dheight: 400It looks identical to mine.
OK cool, I will look when I get home. I am currently using a GT210 graphics card and all is working fine with other files but will see what happens when I try tweak a few things. Thanks again for the help.
DrJohnZoidberg
Honorary Master
I am also using a GT210. Do you have hardware acceleration enabled in Plex? Should be under Preferences -> Videos -> Allow hardware acceleration (VDPAU) and (VAAPI). Tweak these settings and see if it makes any change.
Yeah I have Hardware Accelleration enabled. This is very weird, will try a few more things and see how it goes.
The only two options I have under Video Settings -> Player -> are:
Allow Hardware Acceleration (DXVA2) - THIS ONE IS ENABLED
Allow Hardware Acceleration (CrystalHD) - THIS ONE IS NOT ENABLED - Should this one also be enabled?
Last edited:
DrJohnZoidberg
Honorary Master
I have fixed a silly bug that was breaking the highlights. Live streams also seem to be working again from Supersports side.
I have updated the OP with updates and links to download.
I have updated the OP with updates and links to download.
LuthoInCPT
Active Member
My Plex won't stream anything even though the server and media center are synced. The channel has been added and appears,but no stream.
DrJohnZoidberg
Honorary Master
A little more info would help.
What Plex client are you using on which operating system?
Can you see the list of streams or not?
Do you get any error messages?
Also, what streams are you trying to play (live or highlights)?
Is the live stream still working? I just tried it now and got an error again. Do I need to somehow update the plugin or re-install it? Please could you let me know as this would be great to get working again.
Pho3nix
The Legend
Was looking for this thread, is this still working? Want to try it out so I can wean my father off DSTV 
Was looking for this thread, is this still working? Want to try it out so I can wean my father off DSTV
Just tried it now and still not working. Not sure why as I re-installed the Supersport add-on. not sure if it has anything to do with me accessing the Plex Media Server thru my Roku 3? What I am doing now is just opened the web browser on my smart tv and watching the cricket thru there for now until I can find a better solution.
DrJohnZoidberg
Honorary Master
Won't work on the Roku. Only works on desktop clients - Plex Media Center and Plex Home Theater.