Plugg Uncapped ADSL Feedback

janitor@plugg said:
I have forwarded that to the business; they will most likely only be looking at new promotions during the course of Jan 2013.
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I will definitely sign up for the 2meg if the promotion is in this month. Why dot you have bundled products, so that we can save on land line costs.
 
KOPITE said:
I will definitely sign up for the 2meg if the promotion is in this month. Why dot you have bundled products, so that we can save on land line costs.
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I've spoken to the Product Manager and they will be looking at the various options wrt bundles/services/products/promotions in January 2013.
 
If you signed up on the promotion price, is this price fixed?
 
Howdy Howdy!

dislexable said:
Cool. In January, or for January? ie. Only available for the month of February?
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Not quite sure what you are referring to here; if it its about promotions, as per my previous response, the business will look at all the variables during the course of January 2013 and then decide.

Cloud said:
Do you do pro rata sign ups?
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Yup, we do indeed.


--
The Janitor @ PluGG - [email protected]

PluGG - Consumer division of Internet Solutions
[email protected] | [email protected]
www.plugg.co.za | 08611 PluGG | www.is.co.za

#include <std-disclaimer.h>
 
Youtube - Perfect!
Skype - Perfect!
Gaming - Reasonable (some epic lag spikes sometimes)
Browsing - Perfect!

I am impressed, so far.
 
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Thanx for trial account Janitor. I am very happy.

If I sign up for the 1MB uncapped and you decide to have a promo on the 2GB. Can I cancell my 1MB acct mid-month in order to take up the 2GB promo?

ps: What are the support staff hours like over the festive period? I have just cancelled my Axxess acct. to end last day of Dec. If I want to sign up with Plugg from the 1st Jan onwards, will there be staff to activate my account or will they all be on leave?
 
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Razzle said:
If I sign up for the 1MB uncapped and you decide to have a promo on the 2GB. Can I cancell my 1MB acct mid-month in order to take up the 2GB promo?
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I have forwarded that to the Product Manager to answer. I'll let you know the moment he responds.

Razzle said:
ps: What are the support staff hours like over the festive period? I have just cancelled my Axxess acct. to end last day of Dec. If I want to sign up with Plugg from the 1st Jan onwards, will there be staff to activate my account or will they all be on leave?
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There will be support staff on duty.


Have a good weekend!
 
I joined this month with high anticipation of good ADSL speeds only to be burdened with frequent short "disconnections". It's New Year now so tickets won't be attended to yet. I just hope this problem doesn't persist... Anyone else also having these problems?
 
yoydna said:
I joined this month with high anticipation of good ADSL speeds only to be burdened with frequent short "disconnections". It's New Year now so tickets won't be attended to yet. I just hope this problem doesn't persist... Anyone else also having these problems?
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Not me. Wifi issue perhaps?
 
Getting 10KBs on a 1 meg account.How the hell do u throttle 1meg accounts very poor infrastructure.My gmail got suspended for trying to upload pics.thats how slow my account is.
 
Howdy Howdy!

yusufdavids said:
Getting 10KBs on a 1 meg account.How the hell do u throttle 1meg accounts very poor infrastructure.My gmail got suspended for trying to upload pics.thats how slow my account is.
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I am pretty sure it is not the DSL infrastructure, but why don't you drop me an email at [email protected] or PM me your details and I can get the support guys to have a look.

Alternatively, [email protected] or 08611 PLUGG (75844)

--
The Janitor @ PluGG

PluGG - Consumer division of Internet Solutions
[email protected] | [email protected]
www.plugg.co.za | 08611 PluGG | www.is.co.za

#include <std-disclaimer.h>
 
Hi janitor,

I notice the IS accounts don't use the SA mirrors for Gmail, even though there are SA mirrors.

What is the reason for this?
 
Niren_M said:
Been really happy with Plugg since I moved from Afrihost about 2 months ago.
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+2

I actually cancelled my Telkom backup account. I was with WA (and my parents and brother with Afrihost). They all have been moved due to slow speeds. Speeds are awesomeness.
 
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