Plugg Uncapped ADSL Feedback

[janitor@plugg]

Question for Janitor. What is the story about Rica in the client zone. There is no mention of it in the FAQ, despite the link. Can you maybe provide an upload capability in the client area for the documents?

FAQ's for RICA were added today: https://www.plugg.co.za/faq/faq

As for the upload feature, it's on the developer's list.

-- janitor@plugg

 

[AfricanTech]

Question for Janitor. What is the story about Rica in the client zone. There is no mention of it in the FAQ, despite the link. Can you maybe provide an upload capability in the client area for the documents?

Just email it to them.

 

[Rohan]

Question: If I decide to cancel my account today, will the debit order for Plugg still be deducted for next month?

 

[wingnut771]

Question: If I decide to cancel my account today, will the debit order for Plugg still be deducted for next month?

I think you have to cancel before the 25th AFAIK, so yes it will.

 

[Rohan]

Thanks, could not find anything regarding it

 

[wingnut771]

Thanks, could not find anything regarding it

When you hit the cancel button, it shows the date when that will be.

 

[biometrics]

I think you have to cancel before the 25th AFAIK, so yes it will.

No, Janitor has said before you can cancel on the last day of the month.

 

[Rohan]

When you hit the cancel button, it shows the date when that will be.

Thanks, it shows it will expire on the 1 Feb. Hope they don't make another debit

 

[AfricanTech]

No, Janitor has said before you can cancel on the last day of the month.

If you pay by credit card and not debit order. If debit order, has to be by the 25th (as far as I can remember)

tomorrow is my last day with Plugg - served me well for almost a year and nice people to deal with.

Thanks, it shows it will expire on the 1 Feb. Hope they don't make another debit

 

[wingnut771]

Thanks, it shows it will expire on the 1 Feb. Hope they don't make another debit

Yeah, lol, I'm wondering the same

 

[wingnut771]

No, Janitor has said before you can cancel on the last day of the month.

Good to know

 

[biometrics]

If you pay by credit card and not debit order. If debit order, has to be by the 25th (as far as I can remember)

tomorrow is my last day with Plugg - served me well for almost a year and nice people to deal with.

Janitor? Didn't you mention a refund then?

Where are you going?

 

[janitor@plugg]

Question: If I decide to cancel my account today, will the debit order for Plugg still be deducted for next month?

Confirmed with accounts, it will not. If you however find that it did, please get hold of me via email and I'll organise for an immediate refund.

 

[wingnut771]

Confirmed with accounts, it will not. If you however find that it did, please get hold of me via email and I'll organise for an immediate refund.

Nice one bruvva

 

[AfricanTech]

Janitor? Didn't you mention a refund then?

Where are you going?

Will PM you - not fair I think to discuss in Plugg thread (even though we have discussed it plenty already )

 

[biometrics]

Will PM you - not fair I think to discuss in Plugg thread (even though we have discussed it plenty already )

IC?

 

[AfricanTech]

IC?

PM sent

 

[biometrics]

2 connections, alwayson wifi and cancellation period??

 

[Bar_Rat]

Hi Guys

Anyone else having international speed issues and drops?

 

[AfricanTech]

Hi Guys

Anyone else having international speed issues and drops?

urls?
IP's?

Not picking up anything specific here