aapkop
Expert Member
I've never seen this, we've picked up till and shelf issues and all they go and do is bring the price from the shelf to the till?? Never encountered it where they actually give it too you for free, pretty sure you guys are actually robbing them.
Scan right guarantee - At the time of purchase, if any item scans at a different price to that displayed on the shelf label and the bar-code corresponds, then that item is free. The balance of the purchase of the same product will be at a lower price.