Hi Fcon, thanks for reaching out.@chrisGolf
Im on Cool Ideas 50/50 on SADV but in Lonehill,JHB.
I am pretty happy with my connection and performance in general.
I do notice some issues occasionally but usually resolves itself.
My speedtests have been good to international of late(Dependant on server).
I haven't done too much uploading of late so cant comment on that.
I am happy to try replicate some of the tests you are doing as we have similar connection speeds and networks, with only our area and personal network equipement as differentiating factors.
Feel free to PM me with anything specific you want me to test and I will try assist.
Hi @PBCoolThe proxy address is stuprx01.cisp.co.za with the port 3128, there arent commands to use a proxy, you would need to set it up in your respective application.
Yeah the proxy has the same priority on the network as your line would, so this is usually an indicator of loss on your line. Have you logged iperf tests as yet?Hi @PBCool
Did more testing, this time with the proxy.
Unfortunately the proxy tests show better performance
Test 1: Drop box uploading ~60Mb file
Without Proxy took +1 minute (https://drive.google.com/open?id=1-JX4c04BMmZBnB--k8sBIxarE65TJlEn)
With proxy <30sec (https://drive.google.com/open?id=1YOVCf9XGhLdalNGL9R5_7HWkxqark4Ay)
Test 2: testmy.net to upload test to UK server
Without proxy = 6.43 Mbps (https://testmy.net/db/qUHI0KTBH )
with proxy = 22.28 Mbps (https://testmy.net/db/pyP1-o3gI )
Test 3: fast.com
without proxy = 36Mbps (https://drive.google.com/open?id=1021FNTe2TzrFjEN_n9TYzM2dKMMOHqFv)
with proxy = 42 Mbps (https://drive.google.com/open?id=1ivexNY4U0MEVz7HV3T0yP6LNYpbvmc5D)
conclusion; proxy is faster
Is that enough proof that there is problem with your network?
if so, please could I get a response to my ticket? #COOL-20190416-253941
Hi @PBCool,Yeah the proxy has the same priority on the network as your line would, so this is usually an indicator of loss on your line. Have you logged iperf tests as yet?
Packet loss would have a similar affect as the latency is higher, what result do you get to a server in region?
Every time I've tested - consistency, stable, good speeds to JHB serverPacket loss would have a similar affect as the latency is higher, what result do you get to a server in region?
You wouldn't see the loss in a few random pings, have you done an upload iperf? Minus the "-R" basically.Every time I've tested - consistency, stable, good speeds to JHB server
e.g. did one now : https://www.speedtest.net/result/8278939769
In addition, no packet loss doing a ping test to your CP speed test server:
Ping statistics for 18.104.22.168:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 29ms, Average = 25ms
Summary of my issue:I am having issues with Local Upload, all of my speed tests from my Windows 10 laptop have around half of the upload. Strangely enough when I had the Infrastructure provider at my house they tested on their vlan with there router and the uploads where perfect. I have logged a call with Cool Ideas but have no feed back as to why speed tests have a slow upload on windows 10. FYI my Android phone speed tests seem fine. Are Cool Ideas Throttling my upload so how?
There are some tweaks you can do to improve windows window scaling on outbound but it's a dumb stack not designed this way. Hence the recommendation to use the Linux proxy.Summary of my issue:
50/50 Mbps, SADV is backend, JHB based.
Local PC-win10 upload (wired/wireless)
~47 Mbps (expected result)
International Pc-win10 upload (wired/wireless 5Ghz)
~14Mbps (multi tests over couple of months, can never achieve higher then 14Mbps)
(still have CISP ticket opened, no response now for a month)
International iOS (wireless 5Ghz)
So similar issue except local is fine for me.
What is your latency like locally? should be
it's been suggested that the TCP window auto sizing could contribute to the poor upload speed, but experimented by switching it on and off without much success ...
Also played around with gpedit.msc
Administrative Templates > Network > Qos Packet Scheduler > Limit reservable bandwidth.
and not really getting anywhere.