Debbie
Banned
Boodles said:
The above address allows you to enter the number of a sms to find out the cost of the sms as well as details about the media company 'behind' the sms (an example of a premium-rated sms: "SMS xxxx to 33588").
An example:
Step 2
A search result has been found.
The contact information for the owner of the number you searched for is listed below. You should contact the company directly and ask them to resolve the complaint for you.
Name: Marketel (Pty) Ltd
VAS Rate: R1.50
Telephone: 011 234 4080
Other contact methods:
Visit the website.
Remember that the service provider most likely sent the SMS on behalf of a separate company, and so they will need to forward your complaint to that company.
If the issue is not resolved, you can complain to WASPA by completing this form.
Thanks to Boodles for this!