Problem with Expiry date 200GB Superdata bundle

[Lisbet]

On Sunday, 23 February 2025, I bought a new Superdata 200GB bundle from my ABSA app.

I had an existing 200GB Superdata bundle that expires on 6 March 2025 with around 49GB left on it.

When I checked the balance I noticed that the data from new 200GB bundle had been added to the old bundle.

I also noticed that the expiry date for this combined bundle was still 6 March.

Don't have an MTN phone sim to call from. Need help, please.

 

[Jan van Riebeeckstad]

On Sunday, 23 February 2025, I bought a new Superdata 200GB bundle from my ABSA app.

I had an existing 200GB Superdata bundle that expires on 6 March 2025 with around 49GB left on it.

When I checked the balance I noticed that the data from new 200GB bundle had been added to the old bundle.

I also noticed that the expiry date for this combined bundle was still 6 March.

Don't have an MTN phone sim to call from. Need help, please.

What sim did you buy the data for?

 

[Lishen23]

On Sunday, 23 February 2025, I bought a new Superdata 200GB bundle from my ABSA app.

I had an existing 200GB Superdata bundle that expires on 6 March 2025 with around 49GB left on it.

When I checked the balance I noticed that the data from new 200GB bundle had been added to the old bundle.

I also noticed that the expiry date for this combined bundle was still 6 March.

Don't have an MTN phone sim to call from. Need help, please.

my mtn contract shows the same thing when new bundles load, usually what happens is only the old data expires on that date and it'll show you a new date. Its a bit of a wonky system but I don't think you'll have any issues

 

[bhaziwa]

How about you login to mtn app then go to data section everything will be listed in there

 

[Lisbet]

Thank you so much to all of you.

 

[Lisbet]

What sim did you buy the data for?

It's a super data sim. Have used it for around 2 years.

I usually use the MTN app with airtime to buy data, but this time I bought the bundle via ABSA.

 

[Jam Sandwich]

It's a super data sim. Have used it for around 2 years.

I usually use the MTN app with airtime to buy data, but this time I bought the bundle via ABSA.

i bought a 200g bundle this morning using my ABSA bank card and naturally the data is not showing up. And of course you cant get hold of anyone human to sort it out. No reply on FB and their Whatsapp chat keeps disconnecting from the agents. Useless.