Problems accessing International sites

And we're paying 5-10 times more for this kind of service. :rolleyes:
 
Same problem with international
Telkom support on 0800375375 maintain that they do not have access to the saix noticeboard to tell me if there are any problems!
Unbelievable
 
fx1 said:
Must be Telkom:



SAIX Network Notice Update
----------------------------------------------------------------------

Reference ID : STT000000004429
Failure Type : Network Failure
Problem Description : Link down between Rosebank and Hong Kong

Impact : All clients will experience slow responses to International Sites

Time Down : 29 Nov, 2005 at 20:21:00 (SAT) Time Up : None Sites : Rosebank Services Affected : International Update Description : Our technicians are still attending to the fault.
Click to expand...

How can one access this information. I have already tried subscribing but did not receive any notification. Telkom says call your service provider!
 
29 Nov 2005, 20:40:40 premlar
Our technicians are attending to the fault.

29 Nov 2005, 21:22:11 tshepi
Our technicians are still attending to the fault.

29 Nov 2005, 22:09:08 premlar
Fault has been handed over to our International Provider - their technicians are investigating.
 
mikef said:
How can one access this information. I have already tried subscribing but did not receive any notification. Telkom says call your service provider!
Click to expand...
Normally reservered for SAIX ISP's
International slow on IS Business 512 ADSL, SAIX network
is certainly much quicker
http://196.211.2.162/cgi-bin/ping.cgi?t=www.google.com

PING www.l.google.com (66.249.85.104) 56(84) bytes of data.
64 bytes from 66.249.85.104: icmp_seq=0 ttl=240 time=919 ms
64 bytes from 66.249.85.104: icmp_seq=1 ttl=240 time=731 ms
64 bytes from 66.249.85.104: icmp_seq=2 ttl=240 time=734 ms
64 bytes from 66.249.85.104: icmp_seq=3 ttl=240 time=730 ms
64 bytes from 66.249.85.104: icmp_seq=4 ttl=240 time=731 ms

How I do long for 300 ms response times :(
http://196.211.2.162/cgi-bin/traceroute.cgi?t=www.google.com
1 196.211.2.161 (196.211.2.161) 1.515 ms 3.909 ms 2.045 ms
2 196.211.129.13 (196.211.129.13) 44.629 ms 41.582 ms 99.638 ms
3 196.36.80.209 (196.36.80.209) 43.202 ms 41.681 ms 46.325 ms
4 196.26.96.198 (196.26.96.198) 45.583 ms 41.562 ms 46.343 ms
5 168.210.250.81 (168.210.250.81) 603.616 ms 605.002 ms 602.088 ms
MPLS Label=51 CoS=5 TTL=254 S=0
6 168.210.250.80 (168.210.250.80) 609.365 ms 612.182 ms 612.390 ms
7 168.209.244.20 (168.209.244.20) 725.506 ms 640.840 ms 821.591 ms
8 168.209.0.9 (168.209.0.9) 710.536 ms 711.910 ms 713.281 ms
9 168.209.246.8 (168.209.246.8) 714.922 ms 713.414 ms 710.672 ms
10 195.66.224.125 (195.66.224.125) 755.300 ms 930.968 ms 907.563 ms
11 216.239.43.91 (216.239.43.91) 853.269 ms 866.878 ms 794.813 ms
MPLS Label=126164 CoS=5 TTL=1 S=0
12 216.239.43.88 (216.239.43.88) 721.795 ms 725.282 ms 726.025 ms
MPLS Label=574738 CoS=5 TTL=1 S=0
13 72.14.238.118 (72.14.238.118) 1138.755 ms 767.682 ms 1047.931 ms
14 * 72.14.238.123 (72.14.238.123) 729.313 ms 728.838 ms
15 66.249.85.99 (66.249.85.99) 730.287 ms 730.494 ms 731.542 ms
 
Strange problem - if I search on google.com for a single word it seems to work but the moment I search for multiple words I get no response.

Any1 with ideas or similar problems?
 
Completly dead this side as well. I cant even access my nukecap account (which should be local) to even try from there to see if I can access anything :D
 
Same problem. Cannot connect to international sites from Parow (Cape Town)
 
Some sites load fine, others slow, and others not at all.....


grrrrrrrrrrrrrrrrrrrrrrrrrrrr
 
This is so pathetic. The very least I would expect from Telkom in return for being the most expensive broadband provider in the world is some basic level of reliability and redundancy. Instead, outages like this are increasing in severity and frequency.

It makes me worried, because South Africa's entire international connectivity infrastructure relies on a single company which in turn relies on a a single cable spanning Europe and the far east. This is not exactly the best practice when it comes to protecting a resource that is in the national interest. Australia has multiple major cables connecting it to landing sites all over the world - we have one set of cables. What happens if there is an undersea earthquake or similar and the cable gets wrecked? Satellite has too much latency for decent internet connectivity and there is no other alternative. Instead of sitting on their butts raking in vast profits from their relatively small investment in the existing cables, they should have been aggressively installing more undersea cables to more offshore destinations.
 
garp said:
This is so pathetic. The very least I would expect from Telkom in return for being the most expensive broadband provider in the world is some basic level of reliability and redundancy. Instead, outages like this are increasing in severity and frequency.

It makes me worried, because South Africa's entire international connectivity infrastructure relies on a single company which in turn relies on a a single cable spanning Europe and the far east. This is not exactly the best practice when it comes to protecting a resource that is in the national interest. Australia has multiple major cables connecting it to landing sites all over the world - we have one set of cables. What happens if there is an undersea earthquake or similar and the cable gets wrecked? Satellite has too much latency for decent internet connectivity and there is no other alternative. Instead of sitting on their butts raking in vast profits from their relatively small investment in the existing cables, they should have been aggressively installing more undersea cables to more offshore destinations.
Click to expand...

That would mean Telkom would
a) Have to use the brains they don't have
b) Spend the money they "don't have"
 
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