Macaranga
Active Member
Hi,
I have a few customers still using analogue dialup, and they have had to change to the new 0860007249 number recently. Most are OK, but with one particular customer, using a very old version of my software (not easy to troubleshoot), it doesn't work from any of their branches. It seems that the user id gets sent properly, but the password gets garbled.
1. Has anyone else had a similar problem when changing over ? If so, how did you fix it ?
2. Does anyone know if there are any configuration differences between the old and the new numbers that could be causing this problem ?
Thanks,
Dave.
I have a few customers still using analogue dialup, and they have had to change to the new 0860007249 number recently. Most are OK, but with one particular customer, using a very old version of my software (not easy to troubleshoot), it doesn't work from any of their branches. It seems that the user id gets sent properly, but the password gets garbled.
1. Has anyone else had a similar problem when changing over ? If so, how did you fix it ?
2. Does anyone know if there are any configuration differences between the old and the new numbers that could be causing this problem ?
Thanks,
Dave.