Heya Werries...
The proxy I am using is a friends box based in london, so we are in the process of testing the latencies + finetuning it ourselves, maybe we might offer it later as a service later, who knows. Latencies differ greatly depending on where you are located in the country.
To give you an idea... Guys in JHB area going through same ISP as me, can play at a sustained stable 232 Ms... where I only stay on 280 / 290ms. The biggest difference is the amount of copper you hit before you hit the fibre backbone.
Webafrica support has been HORRENDOUS this weekend. Sunday whole day Verizon was pretty much non accessible. Kept getting authentication failures. I checked their website, no problems, no outages, all is hunkey dorey. Monday morning same thing... by then I phoned WA support. The conversation went something in this line :
Me : Is there any problems with your auth servers / adsl network ??
WA HD agent : No nothing all is working perfectly sir.
Me : Are you 100% sure ?
WA agent : Yes sir all is working.
Me : Ok thats strange, because I cannot authenticate with ADSL on verizon.
WA Agent : Oh thats because its down sir.
Me : FFS you just told me twice there is NO problems
WA Agent : Oh I am sorry, I thought you were referring to normal ADSL.
Me : ??? **sigh**, so how come there is nothing posted on your website under notifications for 2 days now ??? You know its broken, I know its broken, all your other subscribers that use it knows its broken, how come you dont put a notice up ???
WA agent : Oh we are still waiting for confirmation from Verizon if there is a problem.
Me : OMG, you tested it, you know its broken, I am telling you its broken, how much more confirmation do you need ???
WA agent **silence**
Yes, Web Africa support is going down the toilet so I agree with you there Werries....