PS4 dead

Space_Chief said:
LOL :)

I see your motivations :)
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Then use the money buy from a reputable dealer like Reggies where you know you'll get your money's worth. Orange is cheap because they only sell surplus stuff they can't flog fast enough with their EU and UK retail chains. You'll always be left on a lurch if you cannot get repaired locally with someone like Apple or Samsung, and often Orange offers zero warrantee and just don't tell you.
 
Space_Chief said:
What the heck are you smoking?

It's a genuine Sony product. Grey, maybe, but it's still a genuine Sony product which just died for no reason.

I think you need to learn what a gray product is. It's not a counterfeit product. OK, now that you understand that, know your silly rant is irrational.

Lots of people are having these issues too all over the world.

Sony is a lousy company.
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I know exactly what a grey import is.

You don't know what the product went through with that importer you used and orange is famous for crappy returns policy.

So good luck.
 
jansdejager said:
Then use the money buy from a reputable dealer like Reggies where you know you'll get your money's worth. Orange is cheap because they only sell surplus stuff they can't flog fast enough with their EU and UK retail chains. You'll always be left on a lurch if you cannot get repaired locally with someone like Apple or Samsung, and often Orange offers zero warrantee and just don't tell you.
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This pretty much.
 
Mine made a horrible ticking noise once, turned out the power cable wasn't properly plugged in.
 
Chevron said:
I know exactly what a grey import is.

You don't know what the product went through with that importer you used and orange is famous for crappy returns policy.

So good luck.
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That's bollocks. A gray import is an unofficial import. That's it. You have no way of knowing what a local official import also went through.
Who handled it. Do our local workers handle goods better than EU people? Really? Only benefit of a local retail product is that support is easier. In that case maybe going to Makro or calling SK. But that can also be a PITA with local guys.

Besides Orange is a famous brand in Europe. It's not as if they'd be associated with the worse products and junk so they can get a ton of RMAs and have a poor reputation. They're a better brand than Ster Kinekor or Reggies when it comes to market cap in the world and brand knowledge.

They're both made by SONY. This is supposedly an EU import. Where consumer laws are more strict. It's not a fell off the bus in backwater Chinese city import.

But besides that all of these are GENUINE SONY MADE PRODUCTS. They should not die. I can understand dropping the console, throwing water on it, bumping it while it was running and crashing the HDD but it should not just die like that. Given that lots of people complain of the same, it's all SONY's fault. The console a freaking toy designed to be used mostly by kids and teens who will bump it, not power it down properly and handle it with greasy hands as well as abuse it does not live up to what it's expected to be.
That's like a 4x4 LandRover not being able to navigate a basic dirt road properly.

I'm sure you don't intend for me to have good luck Chevron. :) Now you're not being productive, go run along.

The console looks perfect from the outside. Also the inside the HDD bay and whatever can be seen of the PCB also look good.
 
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jansdejager said:
Then use the money buy from a reputable dealer like Reggies where you know you'll get your money's worth. Orange is cheap because they only sell surplus stuff they can't flog fast enough with their EU and UK retail chains. You'll always be left on a lurch if you cannot get repaired locally with someone like Apple or Samsung, and often Orange offers zero warrantee and just don't tell you.
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I'm sorry but why should I trust local dealers. My experience has been in general that the stuff I import or buy abroad works better than locally sourced goods.

Besides VAT was paid on the item. And Orange has a local presence. It's not a crime to buy it like that.

Also look up the problem I'm referencing. Are you going to say it's all because of parallel imports?

That's crazy. It's because SONY is using cr-ppy production facilities or maybe it was an auto update which messed it up - whatever it is - it's ENTIRELY SONY's fault. Had I smacked the console or spilled water on it you could blame me. It's a SONY made console recognised by the SONY PSN as a genuine device. FSCK SONY. They're to blame.
 
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Space Chief, have you ever heard of a company in South Africa called Sahara? Sahara made their money by selling equipment from shipments that were bound for the landfill, because the shipment failed QA on at least one unit. That is how far these companies take their product's quality. If you step outside the normal channels of distribution, you cannot be guaranteed what you will get. The units are UK and Europe can be made from different components, such as the PSU, so simply handing your unit in at the local depo and hoping for a magic rabbit in a hat is taking it a bit far.
 
jansdejager said:
Space Chief, have you ever heard of a company in South Africa called Sahara? Sahara made their money by selling equipment from shipments that were bound for the landfill, because the shipment failed QA on at least one unit. That is how far these companies take their product's quality. If you step outside the normal channels of distribution, you cannot be guaranteed what you will get. The units are UK and Europe can be made from different components, such as the PSU, so simply handing your unit in at the local depo and hoping for a magic rabbit in a hat is taking it a bit far.
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How can I be guaranteed that the normal channel of distribution is reliable?

And given that thousands of people post the same complaint on forums on the web, do you intend to show that every case is one of a dodgy dealer?

Also why is Orange a huge brand dodgy?

Is Orange like Sahara?

If the PSU is bad or what-not whose fault is it? Who's name is on the thing--- SONY's. SONY OK'ed these plants. And if SONY is allowing faulty goods to be recirculated by their dealers - whose fault is that? SONY's.

SONY is entirely to blame. This is not a counterfeit product. Sorry. I can understand what you're hinting at but it's not excuse on SONY. Had this product been used in EU it would have failed there too.
 
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Space_Chief said:
How can I be guaranteed that the normal channel of distribution is reliable?

And given that thousands of people post the same complaint on forums on the web, do you intend to show that every case is one of a dodgy dealer?

Also why is Orange a huge brand dodgy?

Is Orange like Sahara?
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With the normal channel of distribution you can be assured that you will be getting what you paid for, and not have to courier your baggie to and fro from London.

They probably haven't followed the instructions already pasted on this thread. Start a 2-sec facebook group and see how many people you get.

Orange is a drop shipper. They fly single units through courier services to save you a few bucks on import tax, and save them a few million on a distribution chain.

Who know what Orange thinks of the SA market. The forums are rife with complaints with their dumping of inferior, probably reburb products
 
jansdejager said:
With the normal channel of distribution you can be assured that you will be getting what you paid for, and not have to courier your baggie to and fro from London.
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How can I be assured of that? What is the company which OK's this? Is there a certification company which verifies this?
Also how do I know the product is handled well? Also how do I know I can trust the local guys? Orange has a local presence too. Why are they worse? They shipped a local product btw, the send the item the next day.

They probably haven't followed the instructions already pasted on this thread. Start a 2-sec facebook group and see how many people you get.
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Some have some haven't. Many people complain of having to return the item to SONY or it being past the warranty and having to pay a repair fee to Sony.

Orange is a drop shipper. They fly single units through courier services to save you a few bucks on import tax, and save them a few million on a distribution chain.
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This unit was already in JHB. There is no way a unit can get from UK to Cape Town in 24hours.

What do you mean save a few bucks on import tax? VAT is paid on the thing.

But anyway thanks for your support. It's really helpful..... not. :)
 
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Space_Chief said:
How can I be assured of that? What is the company which OK's this? Is there a certification company which verifies this?
Also how do I know the product is handled well? Also how do I know I can trust the local guys? Orange has a local presence too. Why are they worse? They shipped a local product btw, the send the item the next day.



Some have some haven't. Many people complain of having to return the item to SONY or it being past the warranty and having to pay a repair fee to Sony.



This unit was already in JHB. There is no way a unit can get from UK to Cape Town in 24hours.

What do you mean save a few bucks on import tax? VAT is paid on the thing.
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If you have so much faith in Orange, then why don't you return the product and see what you get in return. This is the same with any retailer, but the retailers that have brick and mortar storefronts have more bargaining power with their suppliers. If they take your story, and the receipt with the date of purchase and the description of the problem, they will be more lenient than some desk jockey in Airport Boulevard. No company can control what happens to their products when they leave the factory, and Sony has sold millions of these so it makes sense that a few hundred people have unforeseen.
 
Remember if orange has a local presence they have to abide by the CPA. You can demand a refund or brand new replacement since its under six months old.
 
jansdejager said:
If you have so much faith in Orange, then why don't you return the product and see what you get in return. This is the same with any retailer, but the retailers that have brick and mortar storefronts have more bargaining power with their suppliers. If they take your story, and the receipt with the date of purchase and the description of the problem, they will be more lenient than some desk jockey in Airport Boulevard. No company can control what happens to their products when they leave the factory, and Sony has sold millions of these so it makes sense that a few hundred people have unforeseen.
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Well they say the failure rate is 0.4%- 1%. These are the figures I see all over the web. At 0.4% it's not impossible to get a dud unit. In all my years of importing electronics I've never had a failure. I've had items bought from local chains fail on me though. I had a SONY VAIO bought from a local dealer (SONY DEALER) fail on me - their top of the line carbon fiber model. If their best stuff - top end TZ models fail - (R21,000 back in 2010) why can't this piece of cr-p Sony PlayStation 4? Blaming Orange for poor after sevice is one thing, but SONY is the main culprit. SONY should follow the Bushido Code on this.

OH the failure was after the warranty ended. At the end the failure was poor hinge design on the cover and before that the keyboard failed.
 
Space_Chief said:
Well they say the failure rate is 0.4%- 1%. These are the figures I see all over the web. At 0.4% it's not impossible to get a dud unit. In all my years of importing electronics I've never had a failure. I've had items bought from local chains fail on me though. I had a SONY VAIO bought from a local dealer (SONY DEALER) fail on me - their top of the line carbon fiber model. If their best stuff - top end TZ models fail - (R21,000 back in 2010) why can't this piece of cr-p Sony PlayStation 4? Blaming Orange for poor after sevice is one thing, but SONY is the main culprit. SONY should follow the Bushido Code on this.

OH the failure was after the warranty ended. At the end the failure was poor hinge design on the cover and before that the keyboard failed.
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I paid R60000 for an HP laptop in 2008, and the power supply was faulty from day one, the screen would always be dimmed at random until you toggled the power plug, and right when the warrantee ran out the cpu started to overheat and pack up. You don't see me berating HP for that.
 
Orange in SA is just a rebranded Expansys. Not the real Orange. That's why they are crap.
 
Chevron said:
Orange in SA is just a rebranded Expansys. Not the real Orange. That's why they are crap.
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If that was so they'd not be able to use the Orange TM logo. They have some responsibility.

Then again www.orange.com defaults to orange.com/za

That's pretty much an endorsement too.
 
jansdejager said:
I paid R60000 for an HP laptop in 2008, and the power supply was faulty from day one, the screen would always be dimmed at random until you toggled the power plug, and right when the warrantee ran out the cpu started to overheat and pack up. You don't see me berating HP for that.
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Well jansdejager...

Let's see first of all, you're not me. The idea that you don't do something and that means it's something special I should adhere to by that single reason is not logically rational. It's a type of reverse ad hominem fallacy or an appeal to authority. Yours.

There are also differences in our cases.

Finally yes I would be angry at HP. For sure. But if it was not the only screw up and other makes e.g. NEC, Panasonic, Fujitsu, Toshiba, Sharp, Hitachi, Kyocera and so on worked, I'd be more against the company in question.

BTW did your laptop come from an official dealer? And if yes can I use that to refute your BS argument against using non-official channels?

I see you like to throw R60K away. BTW I own a similar machine which cost a similar amount from a Japanese maker (would be priced R50-60K in SA if available) and it still works without a problem. But this maker does not hype up their products. Maybe Bushido is alive somewhere ... like in Osaka. :)
 
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