I used them for about a year, initially everything worked & I managed a turn-around of 3 discs between 2-4 times a month. Thought it was good value for money.
Then the post office decided they cannot place the disks in my post box anymore which meant I had to collect during office hours. Not convenient for me.
Then lead times started increasing from around once a week to some months only once a month, they blamed the post office.
Then they closed the drop-box near to me which meant I had to return the disks via mail (extra expenses & visits to post office again).
They eventually suspended deliving to Gauteng altogether while investigating the post office delivery problems. Starting to see the pattern?
By the time they started up in Gauteng again I've requested cancellation - the hasstles outweighed the convenience & I had gotten ADSL by then.
Pros: They have a good selection - my taste in movies is decidedly non-mainstream which they cater for much better than local video shops.
Cons: They have no control over sequence of series or multiple disc sets - what's the use of getting disc 2/2 first, then the 1st disc only 2 months down the line?
Apparently they still work well in CT (another one for the DA!!) and some large companies/corporate parks in Gauteng where they have like a 'delivery club'. I know their business depends largely on the post office which is run by incompetent fools, and they tried, but as a customer the overall experience in Gauteng started off well but turned nasty.
Pity, but they get no recommendation from me.