Question for CellC Rep regarding deals

A

Aquiva

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Hi CellC

My wife needs to upgrade her phone next month, but there is a problem. She wants to upgrade her iPhone 5 to the iPhone 5s. She currently pays R399pm for her Straight Up 200 contract AND she gets 500MB of data. Now I have the same contract with the iPhone 5s and paying R499pm also with 500MB data (which I can understand as they are sold side-by-side and the 5s is more expensive), that I got in May this year.

NOW, CellC has for the iPhone 5s is R589!!! With only 150MB data! Please explain to me how a contract can increase with R2112 over the 24 month period, keeping in mind that CellC dropped its data pricing as well as their call rates (which existing customers do not qualify for as they signed on the old 99c rates) and the 5s has been in SA for almost a year already! Yes the exchange rate has been volatile, but movement was less than half a US cent difference from the beginning of the year and today.

My theory is CellC inflates the pricing before the launch of the new iPhone and then "lowers" it when the new one is launched, but the "lowered" price is the same they asked for the phone a year ago!?!
 
Aquiva said:
Hi CellC

My wife needs to upgrade her phone next month, but there is a problem. She wants to upgrade her iPhone 5 to the iPhone 5s. She currently pays R399pm for her Straight Up 200 contract AND she gets 500MB of data. Now I have the same contract with the iPhone 5s and paying R499pm also with 500MB data (which I can understand as they are sold side-by-side and the 5s is more expensive), that I got in May this year.

NOW, CellC has for the iPhone 5s is R589!!! With only 150MB data! Please explain to me how a contract can increase with R2112 over the 24 month period, keeping in mind that CellC dropped its data pricing as well as their call rates (which existing customers do not qualify for as they signed on the old 99c rates) and the 5s has been in SA for almost a year already! Yes the exchange rate has been volatile, but movement was less than half a US cent difference from the beginning of the year and today.

My theory is CellC inflates the pricing before the launch of the new iPhone and then "lowers" it when the new one is launched, but the "lowered" price is the same they asked for the phone a year ago!?!
Click to expand...

As the rand goes down...gadget prives go up. As the fuel goes up...

Basic economy probably but also upgrades arent usually as well priced as new contracts.
 
Although very true, I'm not sure this is the driving factor. When I signed my contract, CellC was the best priced, now all other Service providers have stayed constant on their iPhone packages, but CellC is now the most expensive! According to the website the contract package (excl. handset) is R159pm, where it used to be R199pm. So this means the handset now costs R430pm which is R130pm more??? I'm paying R89pm less and I'm still on the old 99c per minute call rate!

Now Core regulates all Apple prices in SA and the iPhone 5s cash price today is still the same as it was when it was released November last year!
 
Aquiva said:
Nice CellC for replying to the other posts, but not this one that actually needs some thinking to be done.
Click to expand...

you weren't really expecting an explanation were you?

Thats like expecting the bank to justify why they charge you 22.6 % interest.

Not to sound like a cellc fanboy but this is hardly DM's job description.

The product is there...they are asking for payment.

Take it and pay or leave it and go to the OOB shark.
 
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