Rain fixed-LTE data depletion order on top-up bundles explained

[Jamie McKane]

Rain fixed-LTE data depletion order on top-up bundles explained

Rain fixed-LTE customers should take note of the mobile network's data depletion order when purchasing top-up bundles.

An Afrihost customer using Rain's fixed-LTE service recently told MyBroadband he was experiencing an issue with the order in which his data was being consumed.

 

[Joseph matane]

This not good for customers but i understand Rain's view it was wrong to think all subscribers will purchase top up data after monthly data allocation is finished up. They should have 90% rule where subscribers are strongly advised to top up if date get finished before day 27

 

[Tania1990]

I am very disappointed in rain as my account was "linked" with someone else's account that I don't even know and I had over R800 removed from my account to pay for the person I have been trying to get my money back but no one can help me

 

[Yskasmetnstoof]

I am very disappointed in rain as my account was "linked" with someone else's account that I don't even know and I had over R800 removed from my account to pay for the person I have been trying to get my money back but no one can help me

They are the new Telkom when it comes to communicating on problems.