Rain is not working

[Juan-Merri]

Good day my rain is not working and I would like to know why.
I did make the payment for this month my next payment is 1 April so I did pay. And on my bank statement it shows it's payed.
It can't be my phone because my phone is 4G/5G.
It can't be that i used my limit if I am using the unlimited for all devices and it worked perfectly until this morning.
I don't know hiw to change my limit on th my rain app.
Please give me a number or a email i can contact to find out what is wrong.
Thank you.
Kind regards.
JM

 

[rain_mobile]

Good day my rain is not working and I would like to know why.
I did make the payment for this month my next payment is 1 April so I did pay. And on my bank statement it shows it's payed.
It can't be my phone because my phone is 4G/5G.
It can't be that i used my limit if I am using the unlimited for all devices and it worked perfectly until this morning.
I don't know hiw to change my limit on th my rain app.
Please give me a number or a email i can contact to find out what is wrong.
Thank you.
Kind regards.
JM

Hi @Juan-Merri

Please provide me with email via PM.

 

[Peter4135]

Same problem for me...since their 'system upgrade' I got no connection.

 

[rain_mobile]

Same problem for me...since their 'system upgrade' I got no connection.

Hi @Peter4135


Please provide me with email via PM.