rain 4g

  1. fyniaina

    Rain Not cancelling my subscription by not responding

    I am writing on behalf of my brother regarding his Rain account. He has been trying to cancel his account since April 2025 but Rain keeps charging him and says they will cancel it—but they never do. Instead, they keep adding to his bill, for a router that he’s not using every month, and say that...
  3. C

    Cannot cancel subscription on rainGO app.

    This is the message I get when trying to cancel my subscription. I have tried this numerous time today.
  4. Ntobsi

    No monthly data

    Hi I paid my rain account for Feb and one of my 4G Sim card data was not loaded only airtime and the other 4G Sim was loaded with data and 60min airtime. Please assist
  5. Hanno Labuschagne

    Rain on a roll

    Rain on a roll Rain had a storming year in 2024, reaching a valuation of almost R25 billion — an increase of roughly R3 billion year-on-year — and launching a range of new products. Rain shareholder African Rainbow Capital Investments (ARCI) held a 21% share of the mobile operator as of August...
  6. P

    This has to be illegal???

    So turns out the REQUEST CANCELLATION button on the rain website does absolutely jack **** See image below image. Very scummy of them. Nevermind, ill just remove my card details and move on to fiber.
  7. Overandoverandover

    do not get rain lte!!!

    Do not under any circumstances get a rain account. I havent had internet for 2 months and i have to pay R1000 a month on my account. Customer care is useless. There are other options out there.
  8. AidanError

    0.5mb upload for 6 months now

    I am losing my mind. My download speed is fine, averages around 30mb/s, my upload is ABYSMAL. It constantly sits at less than 1mb/s I’m talking 0.57mb average. The other day it literally just said 0mb upload flat. My upload latency is also always like 1k-2000+ range. Signal sits at -100dbM but...
  9. dorinda

    Sim Swop required

    Hi I need someone to please assist me with a sim swop on both my numbers. As the 1 has been lost and I am not sure where it was lost. The other one has been stolen in a 2nd router device i was using as a back up. <redacted> I have applied on rains app for sim swops to be done as well.
  10. D

    Cannot to Rain SIM Swap

    Hi Anyone experienced this issue? I have requested for SIM swap but didn't get any calls back. They don't just send the SIM and RICA . They said they will call but nothing. I have emailed them. Still no solution. I have called them, they seem to assist but then keep me on hold for 20mins. No...
  11. GeeBeez

    Rain Cancellation

    My underaged son Just received an email from rain telling him that we owe them money and he has been handed over to easton berry and ass. @rain_mobile @rain_network I phoned rain, who has no coverage in our area and was told that I may not talk to the accounts department as they, today 24...
  12. R

    Rain Network Problems

    My Rain can with a ZTE router and it doesn’t work at all when I install the 5g sim on the router it says no connection but when I install the same sim in my mobile phone it connects to the internet instantly
  13. rkgshotsza015

    Device is currently offline

    My Problem is while am busy Usinh the network, it just went from Green to red and then boom, Connected without internet, when i log in to My Rain it says am offline. Like i get to use the network pnly from 02H00 - 03H00 then the rest of the day, no Internet access.... is this normal or i should...
  14. Michelle15

    Rain Connected With No Internet

    @rain_mobile @rain_networks I’m in Braamfontein and using the Oppo Rain 4G/5G wifi. I have been getting the “Connected, no internet” issue on all my devices for more than a week now. On the oppowifi terminal the data signal appears to be working well and the Wi-Fi as well as they show as green...
  15. oros

    Anyone tried the rain support that is a challenge?

    Hi Anyone tried the rain support that is a challenge to call in? Especially since they changed their call center? Or even struggling with their 4 g network they recently changed to rain one?
  16. B

    Have you purchased/Are you going to purchase the rain One plan?

    I genuinely do not see a target market for this product, it seems so niche and specific. If you are going to use this service please tell us how/why you chose it?
  17. Hanno Labuschagne

    Rain stops selling standalone uncapped 4G packages

    Rain stops selling standalone uncapped 4G packages Mobile network operator Rain has stopped selling its three uncapped 4G packages to new customers. The change comes after the company launched its fully-fledged national mobile network with support for voice calls and SMS messaging on Thursday.
  18. J

    Rain canceled subscription in Jan but money deducted agin this month

    I canceled my rain subscription in January and the deducted saying it was supposed to be deducted as we pay for internet at the end of the month..that was Jan..now it's February we moved to a new internet company ..they still deducted money from my account for a canceled subscription..this is...
  19. S

    Rain is fraudulently deducting my money

    Last month the deducted a fee and when I asked for a refund due to their lack of customer care service because I have tried contacting them multiple times but no one picks up the phone and there is no cancel now option on the app they ignored me and said that they have cancelled my subscription...
  20. oros

    Rain router 4G showing orange light instead of green

    Hi, a friend that has rain asked me why the 4G light shows orange and not green. Why is that? It jumps from orange to red and back. Doesn't make sense. Is it a network issue?
  21. Hanno Labuschagne

    Rain 5G packages get 4G fallback

    Rain 5G packages get 4G fallback Rain 5G users should experience fewer connection interruptions during load-shedding. On Thursday, the mobile network operator emailed its 5G customers to inform them that their packages would fall back to its 4G network if 5G connectivity became unavailable.
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