This is my last post regarding Pain. (Spelfout, jammer).
Router will be switched off, sim cancelled and then i'll use my MTN sim/mifi going forward...with a smile.
Be good.
View attachment 812821
What are your signal stats?
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Rain is SLOW!
- Thread starter Ben Venter
- Start date
What are your signal stats?
Gtx Gaming
Gtx Gaming
Looking at upload stats, must have 4 of 5 bar signal. Really decent signal, just a congested tower.
Takes or 1 or 2 guys download to kill a tower I guess.
Operator
Well-Known Member
- Joined
- Feb 10, 2010
- Messages
- 174
- Reaction score
- 239
I live in Hermanus. Got the R250 per month (19 hours) package sim with a new Huawei LTE router
Got download speeds of around 1,00 to 1,20 mbps downloads
Then I installed a Poynting LTE high gain antenna which I ordered from Geewiz and it suddenly jumped up to around 12 mbps constantly. Sometimes dipping to around 7,5 mbps, but going straight up again.
The antenna was installed to the roof of my house and is pointing into the general direction of the celltower.
The biggest challenge was finding out where exactly the tower was located.
With this speed of 12mbps and R250 per month, I really cannot moan.
Capital layout was R1300 for the router and R1300 for the antenna (price has now increased)
Link to Geewiz website:
https://www.geewiz.co.za/3g-booster...mBEw2CPQhjqBZ2-k1gIau_3qL0bwmo7RoCBngQAvD_BwE
Got download speeds of around 1,00 to 1,20 mbps downloads
Then I installed a Poynting LTE high gain antenna which I ordered from Geewiz and it suddenly jumped up to around 12 mbps constantly. Sometimes dipping to around 7,5 mbps, but going straight up again.
The antenna was installed to the roof of my house and is pointing into the general direction of the celltower.
The biggest challenge was finding out where exactly the tower was located.
With this speed of 12mbps and R250 per month, I really cannot moan.
Capital layout was R1300 for the router and R1300 for the antenna (price has now increased)
Link to Geewiz website:
https://www.geewiz.co.za/3g-booster...mBEw2CPQhjqBZ2-k1gIau_3qL0bwmo7RoCBngQAvD_BwE
Ben Venter
Member
- Joined
- May 30, 2017
- Messages
- 22
- Reaction score
- 5
I'm glad your problem is fixed, luckily you could afford the extra costs.
I'm of the opinion that, when a service provider advertise a package for R479 per month with a speed of 10mbps that is what i expect to get. (With ups and downs, as you ooint out).
If i don't get what's been promised there's three choices:
1. Shut my mouth and pay for nothing.
2. Insist on getting what was promised. (Then the provider has to supply an antenna if needed or make a plan to provide what was promised).
3. Cancel the service and move on.
In my case, i did not shut my mouth. Did not buy an antenna (can't afford it in any case) but seeked help.
I did not get any help so i've cancelled the sim card.
Only then i received a message from Rain via Broadband asking my email address so that my issue could be investigated. (This morning).
By the way, i still don't get a speed faster than 2mbps.
ghostbunny
Well-Known Member
Same set up here, current convenient location of the poynting gets us 50-70mbps, in it's optimal spot which we haven't yet run cabling for, it pulls a solid 80mbps. router is b618 and the antenna is xpol-6
While I was talking to support, they asked me to do a speedtests. I noticed that they did not give the same results each. Is there a possible reason for this wide difference to the different speedtests?
ISP: rain
Ping: 21ms
Download: 199.04Mbps
Upload: 1.58Mbps
Test your speed: http://speedtest.co.za
Using Fast.com
Ping: 24ms
Download: 140 Mbps
Upload: 1.6 Mbps
Using speed.rain.co.za
Mybroadband Speedtest
ISP: rain
Ping: 21ms
Download: 199.04Mbps
Upload: 1.58Mbps
Test your speed: http://speedtest.co.za
Using Fast.com
Ping: 24ms
Download: 140 Mbps
Upload: 1.6 Mbps
Using speed.rain.co.za
Mybroadband Speedtest
Ping: 15ms
Download: 23.98Mbps
Upload: 0.33Mbps
ghostbunny
Well-Known Member
Fast.com is a netflix service and is shaped at the moment.
Not sure why the mybb one is acting up.
Chris Europa
New Member
- Joined
- Apr 6, 2020
- Messages
- 1
- Reaction score
- 1
They have the best and cheapest LTE deals on the market and I think they have too many subscribers accessing at once and they don't have the capacity to handle everyone at once. I have the new 4G uncapped 24/7 package and I see a signal strength improvement from 6pm to 11pm when most of the R250 per month 4G clients are inactive...
So it really does look like that they cannot handle everyone at once... Or they just messing around...
At least they can explain themselves which is all that we ask from them...
We might not be that angry they way we are now...
So it really does look like that they cannot handle everyone at once... Or they just messing around...
At least they can explain themselves which is all that we ask from them...
We might not be that angry they way we are now...
ghostbunny
Well-Known Member
To avoid that congestion, we use an antenna and point toward a 2600 band tower. Speeds always consistent. Not everywhere has those towers though
TEXTILE GUY
Honorary Master
They even have a song about it
Cyprio
Well-Known Member
- Joined
- Dec 13, 2019
- Messages
- 137
- Reaction score
- 52
I usually bitch a moan about Rain ...so yesterday their top customer support guy Faiz called me and we discussed my issues over a 20 minute phone call...they called me back after i left a ticket at their support site....magically overnight all my speeds are up and 5g CPE is working like the day they installed it i average 200-250 Mbps and my other complaint upload speed was fixed...Rain can fix things when there on the right program amazing how when things just work there are no complaints.
defcomk
Senior Member
Kill ME 
it's def the tower i'm on that's f***d i did a speed test at Greenacres Mall, Port Elizabeth Parking Lot got 13Mbps DL 19Mbps UL.
Did another at walmer park mall got 1Mbps DL 3Mbps UL
Went home 0.3Mbps 0.1 UL
it's def the tower i'm on that's f***d i did a speed test at Greenacres Mall, Port Elizabeth Parking Lot got 13Mbps DL 19Mbps UL.
Did another at walmer park mall got 1Mbps DL 3Mbps UL
Went home 0.3Mbps 0.1 UL
kabusi
Expert Member
- Joined
- Nov 19, 2018
- Messages
- 1,412
- Reaction score
- 212
Please can you direct your customer support guy to these threads where for the majority, it is a constant struggle.I usually bitch a moan about Rain ...so yesterday their top customer support guy Faiz called me and we discussed my issues over a 20 minute phone call...they called me back after i left a ticket at their support site....magically overnight all my speeds are up and 5g CPE is working like the day they installed it i average 200-250 Mbps and my other complaint upload speed was fixed...Rain can fix things when there on the right program amazing how when things just work there are no complaints.
Maybe he can take some notes, pick up some patterns and escalate the common ones to the networks team so something can be done about it.
where are you? im having the same issues again and im sure Rain is not being honest with us i cannot get straight answers from the "HELP"? desk
Heres another Conundrun i cant get answers for
i was told Rain had their own towers! yet my router connects to a Cell C tower how is that?
Answers Please Mr Rain!
Romito
Expert Member
This is without a VPN. I get similar speeds on the MyBB and Ookla speed tests as well.
Romito
Expert Member
My speeds remain the same with or without a VPN @ghostbunny
Assasin_Zer0
Senior Member
I started off good this morning , And it seems to be getting worse .
Basically the same for me. So I guess this issue is just congestion on the towers. But I thought the 5G towers can handle more users?
What did you use for this?
