Rain Mobile Feedback Thread

[DTBA]

Happy old torrents running at 56kBps

 

[mrlgm007]

Happy old torrents running at 56kBps

I see this happening on my side as well even games that use DHT is shapped to this speed.

 

[Geselskap]

I had no connectivity most of this morning after numerous restarts. Only before 11am.
Bellville, WC.

 

[HibiscusTunes]

Disconnects most of the day. Uptime about 50% of when I want to use the internet

 

[dotcat]

Rain support: Kindly note we aware of the issue in the area our technical department are currently working on it.
apologies for any inconvenience caused but for now please keep on checking time and again if it hasn't improved.

 

[kabusi]

I'm back to dial-up speeds today.
Constant disconnects and cannot even load web pages to do a speedtest, let alone stream at 144p.
This has been a real struggle for the last few months.
The only good thing was the free data when the Boks won.
It actually worked well during that time only surprisingly.

 

[HibiscusTunes]

Disconnects most of the day. Uptime about 50% of when I want to use the internet

To add to the issue of only 50% availability, it's soooo slow when it 'works'

 

[minkukel]

Well, P2P is being shaped, and even a Jdownloader2 session downloading with https from real-debrid barely reaches 500KiB/s. Going to try the MTN Fixed LTE

 

[mrlgm007]

Saw Rain and Vodacom cars not far from me at a new tower location

Tested both Vodacom and Rain getting much better signal now only supports 1800 mhz but its a step in the right direction.

Rain New

[LTE] [RSRP: -85, RSRQ: -6, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -4, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -4, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -84, RSRQ: -5, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -10, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -10, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -11, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -8, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -5, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]

Old was between
-99 to -110


Nice to see new towers going up just hope they convert it to a 5g Tower

 

[Former member 61586]

Is there no rain rep on here?

 

[cavedog]

Is there no rain rep on here?

There is a very helpful Rain rep that actually follows up on queries.

@rain_mobile

 

[cavedog]

Saw Rain and Vodacom cars not far from me at a new tower location

Tested both Vodacom and Rain getting much better signal now only supports 1800 mhz but its a step in the right direction.

Rain New

[LTE] [RSRP: -85, RSRQ: -6, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -4, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -4, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -84, RSRQ: -5, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -10, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -10, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -11, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -8, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]
[LTE] [RSRP: -85, RSRQ: -5, RSSI: -61, SINR: 6] [1800 MHz, 10 MHz, 1906C01]

Old was between
-99 to -110


Nice to see new towers going up just hope they convert it to a 5g Tower

Nice. I believe you were seeing 65573 so when you getting 5G?

 

[mrlgm007]

Nice. I believe you were seeing 65573 so when you getting 5G?

Thats the thing rain wont let me order cause they say no coverage but i can see 65573 at home and where i know there is 5g

Would you like to take a drive the weekend and test for me ? hehe
I also sent a pm to the Rep lets see.

 

[kianm]

Nice. I believe you were seeing 65573 so when you getting 5G?

Quick Q me seeing this 65573 what does that mean ?

 

[cavedog]

Quick Q me seeing this 65573 what does that mean ?

Well 65573 is the 4G network that Rain uses in conjunction with 5G. 65573 is used to establish 5G connection and for upload if 5G signal is weak. From all my testing 65573 is on all 5G towers. Don't quote me on it but that is what I have observed.

 

[Former member 61586]

There is a very helpful Rain rep that actually follows up on queries.

@rain_mobile

Are you being facetious? No italics? Where is this rep when everybody has been complaining about how the constant disconnects and basically sub standard 4G?

 

[cavedog]

Are you being facetious? No italics? Where is this rep when everybody has been complaining about how the constant disconnects and basically sub standard 4G?

Only interact via pm not sure why but still very helpful.

 

[Former member 61586]

Only interact via pm not sure why but still very helpful.

Just my opinion, but only interacting via pm despite clear countrywide issues is NOT helpful or transparent.

 

[kianm]

Well 65573 is the 4G network that Rain uses in conjunction with 5G. 65573 is used to establish 5G connection and for upload if 5G signal is weak. From all my testing 65573 is on all 5G towers. Don't quote me on it but that is what I have observed.

View attachment 741419

Alright thanks for your explanation

 

[Craig_]

0.36 mbps this morning. Struggled to even load the speed test. If this isn't fixed by the end of this month I'm canceling my subscription. Can't have these crap speeds when it's school holidays.