Rain PUK number

Please can you help with a RAIN PUK.
We had bad weather, the VodaComMobileWIFI router I am using restarted and requested a PIN. I inserted the normal router PIN and is failed 3 times, this then moves to requesting a PUK.

I inserted a VodaCom PIN and it works fine, seems like RAIN has a SIM Pin for my data card which I was not aware of and now it wants a PUK.

Help!
Please can some one tell me what to do
 
Please can you help with a RAIN PUK.
We had bad weather, the VodaComMobileWIFI router I am using restarted and requested a PIN. I inserted the normal router PIN and is failed 3 times, this then moves to requesting a PUK.

I inserted a VodaCom PIN and it works fine, seems like RAIN has a SIM Pin for my data card which I was not aware of and now it wants a PUK.

Help!
Please can some one tell me what to do
Hi @Starride

Please sign in your rain profile ( https://www.rain.co.za/ ) My rain > Manage under device > PIN & PUK
 
Hi @Starride

Please sign in your rain profile ( https://www.rain.co.za/ ) My rain > Manage under device > PIN & PUK
Dear Rain support - you are a genius, thank-you this worked.
An added note for other users - I had to go back into VodaComMobileWiFi Router settings and redo the APN to custom and set it to rain as I kept getting device not detected.
Thank-you for the support.
 
Dear Rain support - you are a genius, thank-you this worked.
An added note for other users - I had to go back into VodaComMobileWiFi Router settings and redo the APN to custom and set it to rain as I kept getting device not detected.
Thank-you for the support.
Uhm what does the apn got to do with the pin or puk ?
 
When you reset a router with the Sim inside, it will ask you for the Sim and Puk nrs when setting it up again.
 
Guys can you also help me....
I got rain but the simcard is not showing in my phone it just shows no sim

I got it rica and it's activated and every thing please help me I am stressed out
 
my rain sim card is puk locked - i cant find the information anywhere , and their website is the worst , and they never respondd please help me someone
Hi there , how did you unblock it? I have mine for about 2 years, now I have the same problem..could you help?
 
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