Kosmik
Honorary Master
So a couple years ago, I bought the car brand new ( 2009 ). One of my headlights bulbs just went and I thought, even someone who's not a car fanatic can certainly change a bulb, right?
So I break out my manual, check the part numbers, buy the part, prep the hood and am good to go. Check the instructions and .... Wtf? Just twist a cap and swop, cool. Well that was not the case. I couldn't get my hands near the rear of the unit although I eventually managed to get the back cover off. I had a mate and my wife try, who had much smaller hands to actually get to the bulb socket, no luck. Today, a friend whose a serious car enthusiast, trys with the same result. We just can't acces the damn bulb.
So I caved and took it back in to the dealership. They looked up the part and it appear I had the wrong part as well even as the Ex model comes with HID bulbs. So that'll be R980 for the bulb please oh and we going to charge you 30 mins labour to swop the bulb.
Now I can understand the bulb, blown is blown. Little surprised that it only lasted 3 years but ok. Now to me the labour charge is a damn cheek as noone can access the damn unit but them and it feels like pure extortion! Am I just overreacting or what do you guys think?
So I break out my manual, check the part numbers, buy the part, prep the hood and am good to go. Check the instructions and .... Wtf? Just twist a cap and swop, cool. Well that was not the case. I couldn't get my hands near the rear of the unit although I eventually managed to get the back cover off. I had a mate and my wife try, who had much smaller hands to actually get to the bulb socket, no luck. Today, a friend whose a serious car enthusiast, trys with the same result. We just can't acces the damn bulb.
So I caved and took it back in to the dealership. They looked up the part and it appear I had the wrong part as well even as the Ex model comes with HID bulbs. So that'll be R980 for the bulb please oh and we going to charge you 30 mins labour to swop the bulb.
Now I can understand the bulb, blown is blown. Little surprised that it only lasted 3 years but ok. Now to me the labour charge is a damn cheek as noone can access the damn unit but them and it feels like pure extortion! Am I just overreacting or what do you guys think?