Really Bad Service By 8ta Support

[sabside]

I am experiencing very bad service by the 8ta Support team. I am still awaiting them to fix the LTE issue with the download speeds since 28 Dec, 2012.

The last I heard, they were still awaiting the technical team to do some upgrade on the tower. I am getting 5Mbps on LTE, much slower than 3G. On 3G I get up to 15 Mbps. The 5Mbps is a far cry from what this technology promises and made worse by the mediocre support service.

 

[Twinkler]

8ta can't even spell the word service, let alone know what it means. I've been waiting for two weeks for them to activate my phone!

 

[SAdata]

well it is a free trial... so maybe you aren't the highest priority on their list...? its 2 weeks right at the beginning of the year

 

[Solitude]

It's a trial to look for potential problems. You found one. That doesn't mean they have to immediately fix it. Sabside, I think you misunderstood what the free trial is for.

Now if this was a service that you were paying for then I would understand your frustration. They are testing, you said you will help them test.