Rebeltech so bad

If you're warning us it's probably a good idea to post evidence. Otherwise you may be just a bad actor trying to drag their name through the mud. I don't shop with them so it doesn't affect me but other people do so might be a good idea to support your claims.

Well just for refence. Again could be supplier or rebeltech. None of them could give me any note of the condition or quality control note. Asus gigabyte Taiwan and asrock all said this board wouldn't pass quality control. So yeah there are 4 people or brands who I can stop buying from gigabyte, rebeltech, Kingston, frontosa.

I will show The more easier to see things.
1. Box damage (as appose to the nvme heatsink or fluff in the GPU slot or memory or the brown thing that came out of cpu socket)
4. Look along the rails scratches right across the rails with white speckles aswell
5. Cpu backplate completely scracthed near chips and you can see the left over white stuff there too. The fluff is too small to see but that area is actually like a cobweb there.
8. Above the GA you can see discoloration and it's on cpu power rails, unfortunately doesn't show its yellow tint in the picture.
10 liquid damage.
 

Attachments

  • 3.jpg
    3.jpg
    121.9 KB · Views: 71
  • 5.jpg
    5.jpg
    101.7 KB · Views: 70
  • 10.jpg
    10.jpg
    88.4 KB · Views: 66
  • 1.jpg
    1.jpg
    56.5 KB · Views: 62
  • 1.jpg
    1.jpg
    56.5 KB · Views: 60
  • 4.jpg
    4.jpg
    104 KB · Views: 64
  • 5.jpg
    5.jpg
    101.7 KB · Views: 65
  • 8.jpg
    8.jpg
    186.2 KB · Views: 64
  • 10.jpg
    10.jpg
    88.4 KB · Views: 66
  • Like
Reactions: zll
Well just for refence. Again could be supplier or rebeltech. None of them could give me any note of the condition or quality control note. Asus gigabyte Taiwan and asrock all said this board wouldn't pass quality control. So yeah there are 4 people or brands who I can stop buying from gigabyte, rebeltech, Kingston, frontosa.

I will show The more easier to see things.
1. Box damage (as appose to the nvme heatsink or fluff in the GPU slot or memory or the brown thing that came out of cpu socket)
4. Look along the rails scratches right across the rails with white speckles aswell
5. Cpu backplate completely scracthed near chips and you can see the left over white stuff there too. The fluff is too small to see but that area is actually like a cobweb there.
8. Above the GA you can see discoloration and it's on cpu power rails, unfortunately doesn't show its yellow tint in the picture.
10 liquid damage.
Damn they destroyed it, that oily fingerprint, you will be getting random reboots in a month or two 👀😱
 
Damn they destroyed it, that oily fingerprint, you will be getting random reboots in a month or two 👀😱
Some things are just there for showing negligence. Well if you want to show only the chocolate crumb a thief stole and not the cctv footage, that's your problem. 😂
 
Last edited:
Their service is fine for general things (regarding tech support or chat about possible solutions or even box wrapping) but not at all notch customer relations. Their after sales support is the problem. I don't think they ever had a chat feature. I think you may be thinking Wootware.
No I'm talking about wootware. Rebel once had online chat window for direct communication.

If you need to test them just rma your hardware.
 
No I'm talking about wootware. Rebel once had online chat window for direct communication.

If you need to test them just rma your hardware.
Well I did rma it right after I opened the packet, however they tried their luck by sending the same board to me just cleaned this time they cleaned it. Except the liquid stains are deep so it is more likely liquid damage.

The first rma with rebeltech was 15 years ago +- and it came back the same way except the difference was it wasn't liquid stains it was food sauce stains and wasn't really scratched.

I dont know, I can't remember seeing a chat windows in the past 15 or so years with rebeltech unless it was hidden by ad blockers. I had always just seen that email ticket logger .

Just saying I have been with wootware, matrix, esquire, rectron, titan Ice, computersonly, comx, among others, I have had 0 problems with any of their rma process was completed within a few days to a week, never with this kind of damage. Sure sometimes there were the board is scratched so we won't do anything. And those people always had a way better customer relation imo 😂 although a few people worked in their rma department and make jokes of their drive to find consumer damage a few years ago.
 
Last edited:
Quite common practice from frontosa, currently awaiting from sept 2024 for a RMA. They only send items to gigabyte twice a year, and mine just missed the cut off . They dont want to swap it with on site stock, as it was almost out of warranty. This was wobbly fan on a gigabyte card.

Frontosa also has given me RMA stock, that had rust on the screws.
 
Quite common practice from frontosa, currently awaiting from sept 2024 for a RMA. They only send items to gigabyte twice a year, and mine just missed the cut off . They dont want to swap it with on site stock, as it was almost out of warranty. This was wobbly fan on a gigabyte card.

Frontosa also has given me RMA stock, that had rust on the screws.
Did they also show off their math skills, they are telling me just under 18 months is 2 years. 🤣

Well I just bought an Asus board and will never again buy a gigabyte, Kingston or sapphire again.

I'm a promoter of gigabyte ds3h for offices and schools, now that ship has sailed. On a side note I think that they get new stock for our replacements and then send off the rma victim with their basement card. Actually I thought rectron was their agent, no idea when they switched...

I hope your problem gets solved.
 
Last edited:
Well just for refence. Again could be supplier or rebeltech. None of them could give me any note of the condition or quality control note. Asus gigabyte Taiwan and asrock all said this board wouldn't pass quality control. So yeah there are 4 people or brands who I can stop buying from gigabyte, rebeltech, Kingston, frontosa.

I will show The more easier to see things.
1. Box damage (as appose to the nvme heatsink or fluff in the GPU slot or memory or the brown thing that came out of cpu socket)
4. Look along the rails scratches right across the rails with white speckles aswell
5. Cpu backplate completely scracthed near chips and you can see the left over white stuff there too. The fluff is too small to see but that area is actually like a cobweb there.
8. Above the GA you can see discoloration and it's on cpu power rails, unfortunately doesn't show its yellow tint in the picture.
10 liquid damage.
So is it not working?
 
So is it not working?
Probably works, I didn't test it at all, nor have I accepted the delivery, they say it's perfect. Obviously they gave no details of how they tested it. Usually all board manufacturers do not give you a board with oil marks directly on the cpu rails. Since there can be short circuits or voltage flow back. For example there is nothing to solder their so it's not flux
 
Probably works, I didn't test it at all, nor have I accepted the delivery, they say it's perfect. Obviously they gave no details of how they tested it. Usually all board manufacturers do not give you a board with oil marks directly on the cpu rails. Since there can be short circuits or voltage flow back. For example there is nothing to solder their so it's not flux
I did not see any oil on the pics, or are you referring to the finger smudge marks?

Honestly speaking, I think you are being a little petty here. If the board was not working, that's one thing. But you are complaining about God knows what and have not even tested the board.
 
I did not see any oil on the pics, or are you referring to the finger smudge marks?

Honestly speaking, I think you are being a little petty here. If the board was not working, that's one thing. But you are complaining about God knows what and have not even tested the board.
I just call it oil because it has a slight yellow tint stain visible in certain angles but in picture it is a dark discoloration that is only on the cpu rail. For reference The acutal cooking oil was only on the memory sticks heatsink luckily (seemed like it) along with tomato sauce so I already did my time having to wipe that off multiple times. Kingston luckily said the white warranty stickers that were peeling off and ink smeared wasn't too important but everywheere else would have voided the warranty. And so you know they told me they had not even touched the memory at all.

Sure you can call it petty if you want to. Simple facts you take 1 month to give it to me in a horrible condition, that if I didn't check there would be food remains squashed on the cpu and cpu pins. Of which a 13th gen would be inside With the whole oxidation fiasco along with oil that gets or is conductive?? Isn't that overkill already ? Then you take 1 more month to simply clean the board because you thought I was talking about aethetics the whole time just because I referenced the thermal paste etc. How much do you want me to let go? I already waited 2 months and 2 weeks to buy a replacement board. Also before the website updated the board said 5 years warranty after the update it said 3 years.
 
Last edited:
I just call it oil because it has a slight yellow tint stain visible in certain angles but in picture it is a dark discoloration that is only on the cpu rail. For reference The acutal cooking oil was only on the memory sticks heatsink luckily (seemed like it) along with tomato sauce so I already did my time having to wipe that off multiple times. Kingston luckily said the white warranty stickers that were peeling off and ink smeared wasn't too important but everywheere else would have voided the warranty. And so you know they told me they had not even touched the memory at all.

Sure you can call it petty if you want to. Simple facts you take 1 month to give it to me in a horrible condition, that if I didn't check there would be food remains squashed on the cpu and cpu pins. Of which a 13th gen would be inside With the whole oxidation fiasco along with oil that gets or is conductive?? Isn't that overkill already ? Then you take 1 more month to simply clean the board because you thought I was talking about aethetics the whole time just because I referenced the thermal paste etc. How much do you want me to let go? I already waited 2 months and 2 weeks to buy a replacement board. Also before the website updated the board said 5 years warranty after the update it said 3 years.
Look, if it's really as bad as you say, I can understand. My comments were based on the pictures you posted, and if I go by this, it does not look bad at all.

But yes, if I found tomato sauce on my new board, or food remains squashed on the CPU & CPU pins, I would not be happy. (You should have posted those pictures, and not what appears to be a fingerprint smudge)
 
He is well within his rights to return that, and I would, simply because the inner packaging is penetrated.

This is either transit damage or repack and if it was repack then it had better have been advertised as "open-box" and not new.

If he had accepted that then anything that could have gone wrong in future would have always brought up this condition.

Not going to accept your new car if the salesman took a dump in the back seat now would you. Yes it still drives. But it also now smells like ****.
 
He is well within his rights to return that, and I would, simply because the inner packaging is penetrated.

This is either transit damage or repack and if it was repack then it had better have been advertised as "open-box" and not new.

If he had accepted that then anything that could have gone wrong in future would have always brought up this condition.

Not going to accept your new car if the salesman took a dump in the back seat now would you. Yes it still drives. But it also now smells like ****.
I was just showing the box and nvme heatsink because of a "impossible damages in impossible places" like the nvme plate that looks like it was used in a chicken coop as a floor.Like I said if I didn't check the board there was fluff in the slots and food remnants in the cpu socket. When a 13th gen goes inside...

Yeah there was no liability contract for potential damages or hazards or a warranty extention or any records of the board. I just got a " oh the supplier knows about this so they won't cancel your warranty" with no proof obviously . Was not transit damage either as only the inside of the box was damaged, so someone clearly couldn't find the hole 😂

I said basically the same thing to him why can't I smash his car then hit it with a hammer from the other side so he wont have to go to the panelbeater. Sadly rejected... Well was a joke anyway. 😂 Just a dump is a simple 200 or so clean but the board if it goes it can take 25k with it.
 
Last edited:
Look, if it's really as bad as you say, I can understand. My comments were based on the pictures you posted, and if I go by this, it does not look bad at all.

But yes, if I found tomato sauce on my new board, or food remains squashed on the CPU & CPU pins, I would not be happy. (You should have posted those pictures, and not what appears to be a fingerprint smudge)
Don't worry 😂 like I said it could be worse or I could be crazy. Well the other board still has 2 pasta sauce stains, the current time was like kfc or something... And I am allergic to tomato's. the major problem for me is the cpu rails liquid stain which is paired with an Intel 13 series. Now that is a ticking time bomb in my oppinion.

Also I did give the retailer multiple hints and straight up asking them to confess or apologize even when i caught lying or manipulating the actual context in their favour. But all attempts ended up as a slap on my face. Guess what they still tell me "I can't understand why you did this we have done everything possible" bro hardly told me anything until I made him angry.

And sorry for text walls I am that person who overthinks so I spill information.
 
Last edited:
And now their website is down. I think they're done....
 
And now their website is down. I think they're done....
They not. It's likely because I informed them that the board warranty on website said 5 years and when update came (sometime last year or this year) it said 3 years. And yes I got an ignore and it's response was its 3 years. So probably don't worry.Frontosa will never handle those warranties for them imo. Either way I told them I am willing to edit my review but they just keep pushing their luck. Like I said if you buy something and never have to rma it you will be fine.
 
Last edited:
Top
Sign up to the MyBroadband newsletter
X