Repairs to Microsoft Surface 2 PRO

How irritating. My sympathies.
Watching this thread as I also have Surface 2 Pro. So far performing flawlessly. But it's good to know.
 
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Check your charger, whether it can supply rated voltage at 50-80% load.
 
Surface PRO repairs

My Microsoft Surface 2 PRO does not want to take a charge.
Who, in the Cape Town area, can I take to to for repairs?

Many thanks

I have a similar problem. Did you find someone who can or is willing to try repairs?
 
I eventually contacted Microsoft by telephone (SA 086 number from their Website)
They replaced the charger free of charge
Only problem is that they will only send it to an address in the country where the device was bought
Luckily my brother could ship it to me so it cost me shipping and local imput costs

If the light on the plug which attaches to the Surface does not come on, the charger is faulty
 
Microsoft seems to have problems with chargers. Nextbook owners report the same.
 
That is not an ms issue.. that is the oem that is making dud equipment
Well, so it is not Microsoft brand after all?
When Apple sells dud OEM power supply which kills Apple customer, who pays compensation for death? Apple or OEM? :)
 
They are purely windows reference design products. .. not ms products
 
When Microsoft is selling someone else product, it becomes Microsoft product.
 
When Microsoft is selling someone else product, it becomes Microsoft product.

By that logic, its not a Microsoft product, because Makro are selling it, and therefore everything Makro sells is a Makro product.
 
By that logic, its not a Microsoft product, because Makro are selling it, and therefore everything Makro sells is a Makro product.
You must certainly re-read the quote, then apply logic. As it is not a Makro brand (Makro is retailer) and Makro is lanching a product together with Microsoft (not retailer but notebook manufacturer), it must be a Microsoft brand as article suggested. In other words Makro sells Microsoft product, logical? :)
Microsoft and Makro announced at a press event in Johannesburg on Monday, 10 November 2014, that they have launched new low-cost Windows-powered tablet PCs in South Africa.
 
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No, Microsoft were present because its a Windows powered tablet using the Windows Reference Design. They are not the manufacturer in any way shape or form. Makro is selling a Nextbook (the manufacturers) that is powered by Windows.
 
No, Microsoft were present because its a Windows powered tablet using the Windows Reference Design. They are not the manufacturer in any way shape or form. Makro is selling a Nextbook (the manufacturers) that is powered by Windows.
It doesn't matter what you say. Press release tells you what Microsoft and Makro say. And according to the press release, it is Microsoft product:
http://mybroadband.co.za/news/gadge...ws-powered-tablet-notebook-hybrids-in-sa.html
 
You must certainly re-read the quote, then apply logic. As it is not a Makro brand (Makro is retailer) and Makro is lanching a product together with Microsoft (not retailer but notebook manufacturer), it must be a Microsoft brand as article suggested. In other words Makro sells Microsoft product, logical? :)
It doesn't matter what you say. Press release tells you what Microsoft and Makro say. And according to the press release, it is Microsoft product:
http://mybroadband.co.za/news/gadge...ws-powered-tablet-notebook-hybrids-in-sa.html
Nah. Not true, as many have explained above. Besides, the link is to a Press article, not a Press release. Microsoft SA certainly mentions this because it's one of the first local releases by an IHV (independent hardware vendor) of a tablet that comes with the free Windows with Bing. Microsoft mention and are sometimes present at product announcements at Dell, HP, Lenovo, Samsung, etc, just like Intel come to announcements by their major IHVs.

I can assure you this product has as much to do with Microsoft as Asus, Lenovo, etc, etc. The same company also makes Android tablets. The only thing Microsoft about these tablets is the operating system.

Surface, on the other hand, is a Microsoft product. And I'm still enjoying my Surface Pro 2, but would lurve an SP3. Guess I'll have to wait for SP4. :)

I hope TimTDP got his SP2 fixed.
 
Nah. Not true, as many have explained above. Besides, the link is to a Press article, not a Press release. Microsoft SA certainly mentions this because it's one of the first local releases by an IHV (independent hardware vendor) of a tablet that comes with the free Windows with Bing. Microsoft mention and are sometimes present at product announcements at Dell, HP, Lenovo, Samsung, etc, just like Intel come to announcements by their major IHVs.
You are wrong, as it is a geninue press release (quoting again below). There is a product and a party involved (Makro and Microsoft), this press event has a place and date, like in the court. :)
Microsoft and Makro announced at a press event in Johannesburg on Monday, 10 November 2014, that they have launched new low-cost Windows-powered tablet PCs in South Africa.
You are right pointing out that Microsoft is sometimes present at product announcements such brands like Dell, HP, Lenovo etc, but in each case there is a brand. Without brand there is no marketting. In this case Makro is not a laptop/tablet manufacturer, they don't even have No-Name brand like P&P has. As Microsoft has an established laptop product on the market, it is logical for the reader to assume that Nextbook is another Microsoft product.
 
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