I replied on a email about Billing guys returning my request for an investigation for Roaming calls... This something I explained:
According to all your data my total bytes was:
121881207
That divided by 1024 = 119024.616210937KB divided by 1024 again = 116MB
You are charging me for 116MB of traffic an insane amount. I know what bandwidth costs in Kenya and I know how the traffic is routed.
I connected several operators in Kenya to Seacom. Kenya has better bandwidth and more traffic at a lower cost in most cases than back home here in SA.
So why charge me for a 116MB of traffic R10997.09.
I have asked them for a break down, I want to see who is to blame.. The mobile provider Safricom or MTN.. Someone is inflating the price.
Traffic on roaming is not routed all the way back to South Africa. While Roaming your traffic is routed out directly via your roaming mobile operator and from there onwards to his transit provider via seacom to London, where most of there internet breaks out for Kenya... So effectively the mobile operator Safaricom could charge me there local rates at no-loss of income and still make a profit. MTN could even add there own mark-up for provisioning the service. But somewhere someone is inflating the amount insanely high.
So we are all getting ripped off? Is nobody going to-do something about it?
Simply put, why is nobody making a stand? Some people are driving expensive cars all over by ripping us consumers off.
I will use a local sim traveling on business, but in the future I hope people can see the light.
Technically DATA roaming should not be so expensive. Everyone needs to know this, we are being ripped off. Just in this case I want to know who is responsible? MTN or Safricom?
So I can inform everyone on how much there profit margins are...
According to all your data my total bytes was:
121881207
That divided by 1024 = 119024.616210937KB divided by 1024 again = 116MB
You are charging me for 116MB of traffic an insane amount. I know what bandwidth costs in Kenya and I know how the traffic is routed.
So why charge me for a 116MB of traffic R10997.09.
I have asked them for a break down, I want to see who is to blame.. The mobile provider Safricom or MTN.. Someone is inflating the price.
Traffic on roaming is not routed all the way back to South Africa. While Roaming your traffic is routed out directly via your roaming mobile operator and from there onwards to his transit provider via seacom to London, where most of there internet breaks out for Kenya... So effectively the mobile operator Safaricom could charge me there local rates at no-loss of income and still make a profit. MTN could even add there own mark-up for provisioning the service. But somewhere someone is inflating the amount insanely high.
So we are all getting ripped off? Is nobody going to-do something about it?
Simply put, why is nobody making a stand? Some people are driving expensive cars all over by ripping us consumers off.
I will use a local sim traveling on business, but in the future I hope people can see the light.
Technically DATA roaming should not be so expensive. Everyone needs to know this, we are being ripped off. Just in this case I want to know who is responsible? MTN or Safricom?